Rated 4.8 out of 5 by 499
Rated 5.0 out of 5.0 by 1125baba Great Customer Service
Thank you for making my stay smooth and accomodating, the place was so clean and the staff was beyond helpful
April 26, 2016
Rated 5.0 out of 5.0 by Militarywife30 Needed Break
Great and friendly hotel staff made the stay a great experience
April 21, 2016
Rated 4.0 out of 5.0 by AQ5231 Great Hotel but it needs to improve
Great service at the front desk. The room had a lot of space, very good value for what I paid for. The hotel has a very clean and nice pool. Breakfast was perfect specially when you travel with kids. Excellent location.
I noticed a bad attitude of the person that works at the breakfast bar, I know she was overwhelmed by the amount of people that were eating that morning (so maybe a little understaffed) but she was kind of rude to me and to other people too.
I also reported a strange and loud noise coming from the bathroom that kept me awake for the most part of the night, it was like water dripping coming from the ceiling in between floors, nothing visible but very easy to hear (I even have a video). That night I went back to sleep but I never got notification that somebody came to check it. My first report was at 2:00 am, then I reported the issue again the next morning in order to have a better second night but unfortunately the noise was still there and it didn't let me rest again. (Again no notification) I reported the issue one more time when I checked out. Hopefully this time somebody will fix it.
April 19, 2016
Rated 5.0 out of 5.0 by cjodad great breakfast
really enjoyed everything about the stay. will certainly stay again when in the area
April 18, 2016
Rated 5.0 out of 5.0 by MommyP Extended Check-out
During our recent stay at your Ooltewah Springs location, I awoke with a stomach bug on the morning of check out. Your front desk was very kind and allowed us an extended check out time for me to feel better as we were 5 hours from home. Thank you very much.
April 14, 2016
Rated 5.0 out of 5.0 by jlnl STAY
Our stay at this HIE was great!! The breakfast was excellent with all the choices. I highly recommend this hotel.
April 13, 2016
Rated 4.0 out of 5.0 by 16Sonny Comfortable room and great service
This hotel was a fairly new facility and since it's opening
has been well maintained.
April 12, 2016
Rated 5.0 out of 5.0 by Jilly56 Great stay
Always enjoy this hotel; friendly front desk staff; rooms are nice, beds comfortable..which is a BIG item for me
April 11, 2016