Rated 4.6 out of 5 by 69
Rated 4.0 out of 5.0 by dstew Staff Member
I had questions re:my management of the IHG website, it just didn't seem I was always getting the rate preferences and room choices I wanted. There were some other issues but those were the biggest ones. Ah, enter Angelique on duty that night. Not only the best of the best professionally, but a lovely and charming young lady as well.
November 5, 2013
Rated 2.0 out of 5.0 by Snowbird199 Heat/Air Conditioning Unit Old and very noisy
Heat/Air Conditioning Unit Old and very noisy. Only got 2 hr sleep because of the old broken down room heating/airconditioning unit.
This Holiday Inn Express needs to be updated. Equipment is old and worn. Replace it. No, I would not recommend staying here.
However, we stayed our next night in the Holiday Inn Express in Macon,Ga West. It was great!!!!
October 31, 2013
Rated 5.0 out of 5.0 by TJDE Great Experience
Clean, comfortable and at the right price. Nice breakfast, all the amenities you would need. Excellent staff.
October 30, 2013
Rated 5.0 out of 5.0 by Jrroark Great stay
This hotel was so much like being at home that I actually slept a whole night through. Usually in hotels I wake up several times but not here, I slept like a baby. Clean room, cozy bed.
October 24, 2013
Rated 5.0 out of 5.0 by BGT42 BGT
Our trip was 5 1/2 weeks and this hotel had one of the most comfortable beds of all. We stayed two nights and wished we could have stayed longer. The Staff was very helpful.
October 23, 2013
Rated 5.0 out of 5.0 by Jennifer1969 Another great Holiday Inn Express
Loved the room and the breakfast is awesome :) Kids loved the indoor pool!
October 23, 2013
Rated 3.0 out of 5.0 by CA87 Nice hotel
The room was nice. I had requested a King Bed but was given two Queens, but that was okay. Biggest issue was my room was located next to the Housekeeping room/closet, so , needless to say, was awakened at 6 am sharp. Really had hoped to sleep in a little later than that.
October 13, 2013
Rated 5.0 out of 5.0 by bg123 driving through
We were traveling home and stopped for the night. A very nice surprise! If I ever have occassion to visit the Chatanooga area this will be the place I will stay.
October 8, 2013
Rated 5.0 out of 5.0 by Cranedoctor Great stay
Very good hotel. The room and the hotel was very clean. A good night sleep in a comfortable bed. We enjoy the indoor pool and hot tub.
October 3, 2013
Rated 5.0 out of 5.0 by romeogolfmike Great stop as usual
Friendly reception, Good response to requests for extra pillows and very friendly service at breakfast. Comfortable bed and good quality food at breakfast
September 29, 2013
Rated 4.0 out of 5.0 by Zebraquilter Excellent
Didn't make it up in time to try the breakfast, but everything else was excellent. I was just passing through on I-75, had had a hard day of driving and really needed to rest and relax. The staff couldn't have been nicer, nor the room more comfortable.
September 29, 2013
Rated 5.0 out of 5.0 by MrSleeStack Nice Stay
It was a very short stay, as we arrived late. But the staff treated us very nice, like we had been there a month. Look forward to my next trip down there.
September 23, 2013
Rated 5.0 out of 5.0 by mom51 Wonderful Overnight Stay
Everything about our stay at this hotel was perfect. The front desk staff was very friendly, the hotel was spotless. We were immediately recognized as Platinum Elite at check-in and given a room upgrade, bottled water, prezels and trail mix. We arrived around 8pm and there were apples, cookies and hot coffee still available in the breakfast room. We were amazed! Our room was extra clean and the beds were very comfortable. Breakfast in the morning provided a choice of items that exceeded our expectations. What more can I say. I would definitely recommend this hotel.
September 2, 2013
Rated 5.0 out of 5.0 by Vivianteacher5 weekend tournament
A great place to stay when coming to town for a tournament. It was very clean, comfortable, and good location.
August 28, 2013
Rated 4.0 out of 5.0 by Kharlos staff
I think the staff people should be a little bit more enthusiastic and helpful to welcome people that are staying in the hotel, maybe I am wrong but I had a bad experience.
August 28, 2013
Rated 5.0 out of 5.0 by Ex50Warrior good choice
everything was very good; would stay here again if we were in the area.
August 22, 2013
Rated 5.0 out of 5.0 by Steve1950 Great start and end of each day...
Clean rooms, and very well maintained by cleaning staff...thanks! Start of the day with free breakfast, was great! Some staff members were very friendly and made eye contact with a smile, they made up for the ones who seem to not see you...Over all would recommend, and will stay there again when return.
August 21, 2013
Rated 5.0 out of 5.0 by BCDC BCDC
Clean, quiet and spacious room with comfortable bed and nice linens. The breakfast was great. This hotel is close to several nice restaurants and easy to access from the interstate.
August 15, 2013
Rated 5.0 out of 5.0 by Rhino38 Favorite express this far
Great always love the hot tub and service
August 14, 2013
Rated 5.0 out of 5.0 by AdamJ83 Clean, quiet, comfortable, affordable
Stayed two non-consecutive nights at this hotel as a pit stop during a quick road trip. Checked in both nights without a reservation. Rate was better than comparable hotels in area. Hotel was very clean, staff was very friendly, and room was comfortable. I would highly recommend to anyone staying in the area. Breakfast was good, too!
August 12, 2013
Rated 4.0 out of 5.0 by Chrisk1171 Recommend and will return, but...
We had an excellent stay and will return. Great attentive staff and comfortable stay. I would have rated this a 5 across the board exept for a couple of minor issues. The heated pool is excessively hot. I had to get in the hot tub for a couple of minutes the before getting in the pool to feel cooler. The kids asked to leave the pool early. This was the first time they ever did this. The sink in the room bathroom looked like it had an attempt to repair a crack but the material was peeling.
Again these are minor attention to detail issues that have no impact on us returning again..
August 10, 2013
Rated 5.0 out of 5.0 by justmp77 Facility, location & staff were all great!
I stayed here heading home to Florida from attending the hwy 127 yard sale. This was the best stay of the 5 nights we were on the road. All 3 of us were very satisfied with the cleanliness, the room, the facility overall, and the location. The staff was friendly when I checked in and helpful at breakfast. We did not visit the pool or fitness area.
August 10, 2013
Rated 2.0 out of 5.0 by Laura113 Room not clean
Bathroom was not clean ... Woke up in the morning and went to take a shower and there were several hairs and the tub bottom was very dirty. I didn't have time to contact front desk during stay as I was working long hours and just cleaned it myself.
Also had issues getting TV to turn on ... Ended up having to plug it in to a different outlet to get it to work.
August 5, 2013
Rated 5.0 out of 5.0 by djlumber excellant
fabulous staff and location!
Would stay at this property again.
August 3, 2013
Rated 5.0 out of 5.0 by Daisy01 Clean and comfortable
This was our 2nd stay at this hotel. Both stays were wonderful.
The hotel is clean. All of the staff, front desk, housekeeping and breakfast dining area all very friendly and willing to serve you and make your stay comfortable. We will be back!
August 3, 2013
Rated 5.0 out of 5.0 by Sparky68 Best Shower
We enjoyed our stay. We were very pleased. The shower had great pressure and and the temp stayed consistent.
July 28, 2013
Rated 5.0 out of 5.0 by tcandoit Great Hotel--just out of Chatty
This is a wonderful choice that I will and would pick repeatedly as a choice when I'm heading Chattanooga way!!
Wonderful staff, accommodations and more!!
July 26, 2013
Rated 5.0 out of 5.0 by nonna2thekids wonderful staff, clean and comfortable hotel
My son and I recently stayed at this hotel while visiting with my brother in Chattanooga. We were greeted by a wonderful staff. Our room was clean and refreshing after the drive. We found the staff to be very helpful in every way, from giving us directions to helping us pick out a place to deliver our lunch. The pool was nice and well maintained. The breakfast was plentiful and hot items were hot, cold items were cold.
July 24, 2013
Rated 2.0 out of 5.0 by Fletch6617 Smokers and Drinkers at the front entrance
2 of my 5 nights I had to walk through a big group of people smoking and drinking at the front entrance....the management didn't care. I reported it to them, and they did nothing. I even contacted Holiday Inn, and received no response.
July 18, 2013
Rated 5.0 out of 5.0 by Sim11 Family Vacation
My family stayed at this location while on vacation in the Chattanooga area. The staff was very friendly. The hotel was very clean. The location is great; everything you will need is located only a few minutes away from places to eat to shopping. The indoor pool was great because after a day of running around sightseeing everyone was able to relax. I would recommend staying at this hotel if in the area.
July 18, 2013