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Rated 4.7 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by JJFLASH Very nice. Problem with noisy a/c. Food this time was did not taste very good, but lots of choices so was able to just eat something else. August 28, 2014
Rated 5.0 out of 5.0 by Great This is a great hotel. Very clean and great staff. August 26, 2014
Rated 4.0 out of 5.0 by Cut down the trees Great place to stay. Just need to remove trees from in front of windows so people can see the scenery. Asked to be moved to better room but was ignored. August 25, 2014
Rated 5.0 out of 5.0 by Clean, pleasant, secure. I often travel alone so security is important. I felt safe in a clean and comfortable room. The staff were exceptionally cheerful, kind and helpful. August 25, 2014
Rated 5.0 out of 5.0 by Overall an excellent hotel! This rooms are clean and the staff is very helpful. I would recommend this hotel! August 22, 2014
Rated 5.0 out of 5.0 by Tennessee friendly Great place to stay, very easy to get downtown Chattanooga , quiet and very relaxing. I highly recommend a stay here August 20, 2014
Rated 5.0 out of 5.0 by Great facility This Holiday Inn was very clean, the staff were very friendly and willing to help with my travel plans and overnight accommodation needs. The facility was inviting, comfortable and had a laid-back atmosphere so relaxing was easy. I would recommend this facility to family and friends! August 14, 2014
Rated 5.0 out of 5.0 by Relaxing Stay Warm and friendly staff, clean rooms and hassle free. August 11, 2014
Rated 5.0 out of 5.0 by Great hotel for that travel road stop We were traveling from Indiana to FL and made a stop in Knoxville to take care of some things. It was late by the time we left Knoxville so we did not travel too far down the road before we stopped for the night. I picked this hotel due to it's convenience to the Interstate and it was the less expensive of the other Holiday Inns along our route. I still think it's a bit expensive as I imagine most people are only staying the one night traveling versus longer stays and using the facilities. Anyway, it's a great hotel. Not many food choices at that exit though, especially late night when we arrived. FYI August 9, 2014
Rated 5.0 out of 5.0 by Warm welcome and comfortable From check in to check out I felt welcome and comfortable through out the whole complex. Jerry August 9, 2014
Rated 4.0 out of 5.0 by Clean & convenient Next to high way, close to restaurant & shopping; room is neat & clean August 7, 2014
Rated 5.0 out of 5.0 by EXCELLENT ACCOMODATION The location is easy to find. Once we enter the staff greet and help us, since we have reservation we are in our room quick and relax .The room presentation is welcoming and clean! Being a type A person, this place really impressed me and my family. Breakfast ? oh we love it ! variety of selections and yes hot breakfast too! Staff are very nice, respectful, courteous. Definitely we will stay in this place whenever we're in the area. We are happy and highly recommend this place. August 7, 2014
Rated 5.0 out of 5.0 by Wonderful staff and comfy beds. This was our 3rd stay at this hotel. The staff is great and very friendly. The beds are very comfortable and rooms are clean. Breakfast was good, and even enjoyed having a cup of coffee mid-morning with the paper in front of the fireplace. August 2, 2014
Rated 5.0 out of 5.0 by Great place to stop! We found this little jewel late one night, and were delighted to find such clean and comfortable accomodations. Unfortunately, I cannot comment on the breakfast, as we slept so well, we totally missed it! August 2, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed This is an excellent place to stay. I was passing through and couldn't finish to my destination luckily they had a room available. The woman attending the breakfast area was real sweet and helpful. She even gave the kids stickers! July 30, 2014
Rated 5.0 out of 5.0 by Extremely friendly service, great hotel! We checked in really late, but the night clerk (Gordon I believe was his name) was so nice, friendly, and accommodating. The room was great, the AC didn't quite cool the room down as fast as I'd like, but that's probably contributed to checking in after midnight. Comfortable bed. The complimentary breakfast the next morning was great, they had a great variety to accommodate everyone! The biggest thing that stood out to me was that you didn't come across a single staff member that didn't go out of their way to speak and make sure you were enjoying your stay. I work in the hospitality business, so customer service is huge to me - this hotel knocks it outta the park! Highly recommend this hotel to anyone! July 29, 2014
Rated 5.0 out of 5.0 by Nice Place Enjoyed my stay and upgrade. My only complaint is that the removable shower head didn't fit in it's cradle and it constantly fell out while I was showering, and the water could have been hotter. Nice property. July 28, 2014
Rated 5.0 out of 5.0 by Great! What more can I say This is a fairly new property or recently renovated. The staff was friend and it is close to most everything. July 27, 2014
Rated 4.0 out of 5.0 by Very comfortable beds, Hot tub was relaxing Our stay was very enjoyable , the staff was friendly & helpful ,we were able to relax & enjoy our time there. July 22, 2014
Rated 5.0 out of 5.0 by Excelent service Thank for the excelent welcome and specially for give us an opportunity to make a quick change fron one Holiday Inn to another. July 20, 2014
Rated 5.0 out of 5.0 by Great place to relax during a trip. Excellent place to stay. No problems. Good breakfast choices. Very quiet room / property. July 19, 2014
Rated 5.0 out of 5.0 by Nice clean room The room was extremely clean and comfortable. We had a suite with 2 queen beds and a pull out couch and it was perfect for our family of 4. I will definitely stay here again!!!! July 18, 2014
Rated 5.0 out of 5.0 by Wonderful Service Could not have asked for better service during my stay. Also loved, loved the bed and all the cleanliness of the room and bathrooms. I would stay here again. July 16, 2014
Rated 5.0 out of 5.0 by Accomoations The staff was very professional and friendly. The morning breakfast options were excellent, and the hotel room was spacious and accommodating. Indoor pool was heated properly with a sauna and large bathroom in the area for the little ones. Great stay. July 12, 2014
Rated 5.0 out of 5.0 by great experience We stayed with my family, the experience was wonderful. July 11, 2014
Rated 5.0 out of 5.0 by Will not stay anywhere else!! Had an awesome experience at this hotel! Friendly staff, excellent breakfast (first time EVER that a hotel had Gluten Free options AND soy milk!). The ONLY thing that would have made the breakfast better would be if there was actual oatmeal rather than the packets but I am NOT complaining! The physical location of the hotel is great from a travel perspective in terms of accessibility from the highway but is awful if you want to get out for a walk or run, having said that, they have a great workout room with good machines! The pool area was great and perfect for kids. The sheets/bedding were awesome with Firm and Soft pillows. The value was excellent! Would definitely stay there again! July 10, 2014
Rated 4.0 out of 5.0 by A/C did not work. The first night the A/C unit made a noise that woke us up. In the morning the front desk moved us to a new room across the hall. We left and returned aound 10pm. The A/C in the new room did not work at all, very uncomfortable sleeping!! If we didn't have a problem with the A/C, the visit would have been perfect for us. We will be back. July 9, 2014
Rated 5.0 out of 5.0 by Great customer service makes for a great stay We had great customer service at this hotel which made our stay at this Holiday Inn Express great! The staff was super nice, the pool relaxing, and the room comfortable. The price was great too! I highly recommend this hotel. July 7, 2014
Rated 4.0 out of 5.0 by check in service We enjoyed our stay. We checked in about 1 am in the morning. called in advance to let them know we were checking in late> When we got there we called on the line because the door was locked. That was fine. The problem was after buzzing for 2 or 3 minutes or longer and calling we received no response. I think the one and only worker was asleep in the back room. His glasses were laying on the counter. We really thought we were not getting in. We felt helpless and thought we would have to sleep in our vehicle after traveling 7 hours. You may want to make sure this doesn't happen to anyone else. Thank you July 3, 2014
Rated 5.0 out of 5.0 by Satisfying stay I stay at a lot of Holiday Inn properties and am used to the level of service varying at different locations, but this hotel had excellent staff and clean accommodations. I would definitely recommend this hotel to other travelers in the Chattanooga area. July 1, 2014
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