Rated 4.6 out of 5 by 70
Rated 5.0 out of 5.0 by Sim11 Family Vacation
My family stayed at this location while on vacation in the Chattanooga area. The staff was very friendly. The hotel was very clean. The location is great; everything you will need is located only a few minutes away from places to eat to shopping. The indoor pool was great because after a day of running around sightseeing everyone was able to relax. I would recommend staying at this hotel if in the area.
July 18, 2013
Rated 5.0 out of 5.0 by Florida1 Mr, Mrs
We already booked our hotel in Richmond, KY. Due to bad traffic and rain that we were not able to arrive to hotel in Richmond till approx 3:00 AM next day. We called Priority Club and were able to bookek our room at this hotel, The hotel is just off I-75 which was convienent for us that we needed a place to stay overnight. First time we stayed at this hotel but we liked the hotel very much. The hotel is at good location, the staff were nice, the room was comforable and they had early breakfast which was nice for people who wants to depart early morning. We will stay at this hotel again on our way back to Florida.
July 15, 2013
Rated 4.0 out of 5.0 by CKel Recnt stay
Nice clean room. Close to all the sites in Chattanooga. Nothing super fancy, just all you need.
July 12, 2013
Rated 5.0 out of 5.0 by dgpayne99 Very nice room, great service
Great room great value clean and welcoming location.
July 9, 2013
Rated 5.0 out of 5.0 by Kimmie0612 Excellent Choice
Friendly and caring staff. Really clean rooms, fantastic food...all around perfect stay...thank you.
July 7, 2013
Rated 5.0 out of 5.0 by indyroos Good People
Nearly every one of the staff here went above and beyond. When, upon seeing our room, I realized that the desk clerk and I had a miscommunication about room size/ beds, I came back to the desk and explained, and was offered free use of a rollaway for our "extra" person. When I was on the treadmill in the fitness room, a maintenance person was passing by and stopped in to pick up a bit of trash on the floor which he had noticed through the windows. While there, I asked him whether he could help me figure out a problem with the television settings in the fitness room. He was unable to resolve it himself but returned with a manager and they were able to restore the cable tv signal. A pleasant stay with clean comfortable rooms, quiet surroundings, and a good hot breakfast in the a.m.
July 6, 2013
Rated 5.0 out of 5.0 by WoodlandsResident123 More attention paid to details than ever observed at a Holiday Inn Express
This hotel is exemplary in all departments. The hotel is clean and comfortable throughout. It was especially pleasant that even the hallways were cool. I was surprised to see that something new has been added to all the Holiday Inn Express properties I have visited lately and that is the addition of a pancake maker in the breakfast nook, but what I was most surprised to see was the availability of sugar free maple syrup along with the regular variety! I am diabetic and only use sugar free syrups, but at all the other HIE hotels at which I've stayed only regular sugar loaded syrups were offered - why, does sugar free cost more? So, a giant thank you to this HIE for thinking of all their customers. Maintenance seems to be top priority at this hotel as my wife and I observed several employees busily cleaning and washing windows - wow, most HIE properties don't seem to care that much about small details as does this outstanding hotel. This was the best Holiday Inn Express hotel at which we have ever stayed.
June 24, 2013
Rated 3.0 out of 5.0 by popalaw Charles A. Law
Overall was ok, but upon arrival I was never greeted as a priority club member and never offerred even a bottle of water. No free cookies in lobby but had to pay 2 dollars in evening for a pack. We stayed at 2 other locations this past trip and both were better. This property was also 25 dollars higher than both of the other 2 we stayed at.
June 22, 2013
Rated 5.0 out of 5.0 by TDtravelers Extremely Clean and Comfortable
The bed was so comfortable. The room was clean. The pool and fitness room was very nice and clean. The breakfast was great and the attendant kept it filled and clean. I really enjoyed the dark chocolate bar and bottled water given to me at check in for being a priority club member.
June 8, 2013
Rated 5.0 out of 5.0 by Nancy8 Great Stopping Point
We travel through Chattanooga two to three times a year and we love this Holiday Inn Express. The staff is friendly and the breakfast service is one of the best we have experienced at Holiday Inn Express. Food kept stocked even with large crowds, the great room is kept spotless and the breakfast staff is always so friendly.
June 6, 2013
Rated 5.0 out of 5.0 by 1pip Stay was quick, but very relaxing...thanks,,,
I'm passing through the area @ every 6/7 weeks and sometimes the wife and I stop at one of the H.I. on the way to N.E. Tn. Lake House. Ever H.I. we've stayed at along the way has to great for the 6 to 8 hour sleep. Thanks for the very clean rooms is why my wife always want a H.I. for this reason.
May 30, 2013
Rated 5.0 out of 5.0 by Biologist Comfortable bed and friendly atmosphere.
Excellent location and friendly atmosphere! Will stay here again!
May 30, 2013
Rated 5.0 out of 5.0 by Sfc92156 Excellent Hotel andStaff.
Linda K. In breakfast area. Always friiendlly, helpful to everyone. We spent 10 days there. Linda became someone we looked forward to seeing each day. She went out of her way providing Turkey Sausage, Bacon by request. She made provisions for our family to use the Conference Room for a Special Graduation Meal.
She is a very Valuble Employee! In addition, front desk staff always friendly. We will Return, Thank You Linda!
May 11, 2013
Rated 4.0 out of 5.0 by Sep1 Very helpful and friendly staff
The front desk staff were very pleasant and helpful. I had an air conditioner problem in my room, and they upgraded me to a king suite at no additional charge. I travel for business and stay at various motels all over the state, and found this one to be the "top shelf" location at which I have stayed. Even though this was not my first stay at this facility, it was by far the most pleasant, mainly due to the staff and their concern and attention to details.
Good work staff. Keep up the good work. You make traveling a much more pleasant experience.
April 13, 2013
Rated 5.0 out of 5.0 by Dawn73 Wonderful staff
The staff at this Holiday Inn were wonderful and super friendly. It was not the newest or nicest Holiday Inn I have ever stayed at but very welcoming and comfortable.
April 13, 2013
Rated 5.0 out of 5.0 by Fam3 Great service for your money
front desk provides a great service and will accomodate you based on your needs as much as possible.
rooms are clean and comfortable. bathrooms needed an extra cleaning touch.
April 10, 2013
Rated 4.0 out of 5.0 by Mike98765 Clean and comfy, but I-75 noise excessive
Very nice express. Very clean, plenty of parking. They gave me room 410 which is right next to the elevator. It was way more quiet than I would have thought, but there was still a noise it made on every use that I heard (and heard, and heard...). Worse though, is that room was on the north side, facing directly at I-75 traffic, which seemed extremely loud, like the windows were paper thin. It took me a while to fall asleep with the various noise problems. Recommendations? Get a room on the south side of the building (which means you'll avoid the elevator as well). I would stay again - following my own advise next time.
April 7, 2013
Rated 5.0 out of 5.0 by junebug23 Very welcoming!
We were given excellent, friendly service. Fireplace gave a warm ambiance to the dining area, breakfast was very good, and the breakfast staff person was very welcoming. Positive experience.
We would definitely choose to stay here if we are in the area again.
March 20, 2013
Rated 5.0 out of 5.0 by dak73 desk chair
the desk chairs in the rooms do not adjust in height. I asked about a couple of times and was told they do not adjust. The hieght of the chair is low and is akward in the fact that you have to reach higher than normal when I use my laptop. Since I stay there for business travel, I use my laptop everytime I stay.
March 19, 2013
Rated 5.0 out of 5.0 by SusieQ6793 Excellent Evening
This was not a planned stop. On a long trip; I drove until I needed to stop. The desk clerk was helpful and welcoming.
The room was very nice with a comfortable bed and an excellent shower. I didn't use te pool or the exercise room, but I did eat breakfast. I'm gluten intolerant so having fruit and hard boiled eggs as a breakfast choice wins me over every time.
In the morning I was given helpful directions to complete my trip. Certain roads are not recognized by my gps. They couldn't have been more helpful.
March 12, 2013
Rated 5.0 out of 5.0 by Janie37 Definite YES!
I've stayed in lots of Holiday Inns everywhere and this one was just the best. Comfortable hotel and room very well kept, clean, and staff went above and beyond to please us. Would def recommend to anyone staying in the area.
March 12, 2013
Rated 4.0 out of 5.0 by AmberDawn Great Service and good stopping place
Close to the I81 and comfortable, new clean hotel with great service and friendly staff. Great place to stop over night.
March 11, 2013
Rated 5.0 out of 5.0 by Johnnyo12 Great service
Great hotel but don't get a room facing the highway. The noise at night is loud from the tractor trailers going down the highway. Your room needs to be on the front side.
March 7, 2013
Rated 5.0 out of 5.0 by Mtneers Great all around experience
I made our original reservation and realized the week before that I needed to change it. I called the the 800 number and the representative was a big help and got it changed for us. We love the breakfast and the rooms are always clean. We will always stay in a Holiday Express is there is one on our stop.
January 16, 2013
Rated 5.0 out of 5.0 by Nafets Extremely comfortable! Stellar staff!
My wife and I are alumni of the local university in Collegedale. When we visit we make it a point to choose this Holiday Inn Express. It has a stellar staff, with cheery disposition, great breakfasts, VERY comfortable beds, particularly CLEAN ROOMS and all inclusive amenities (microwave, 'fridge, hair dryer etc.). The staff was genuinely concerned about our well being and always asks if there is ANYTHING they can provide for us that we might have forgotten. The hotel is fairly new, is in pristine condition and, again, has an excellent staff! You will be especially wowed by the extremely cordial manager.
January 10, 2013
Rated 3.0 out of 5.0 by Jeff59 No breakfast.
Was very disappointed that no breakfast was available the morning of my stay. Otherwise the stay was enjoyable.
January 4, 2013
Rated 5.0 out of 5.0 by Beverly3500 One of the best places I have ever stayed
My family and I were in Ooltewah to visit family and enjoy shopping and the Acquarium in Chattanooga. I have family in that area and have stayed in that area frequently. I have now stayed at this location the last 3 times I have been in the area and will continue to do so. This hotel is very clean and beautiful. The staff is wonderful and very friendly and helpful. The pool is very clean and accessible from early morning to late evening. The food at breakfast was very good and very abundant. We came down to the breakfast area as a family and sat around and played games with my 8 year old grandson in the evening and it was very comfortable. Overall, I think this is one of the best places I have ever stayed. Would rate it a 10 on a scale of 1 - 10. Consider making this your next stop when in the Ooltewah/Chattanooga area.
December 7, 2012
Rated 5.0 out of 5.0 by ram1014 Deposit Hold
When i checked into this hotel over a week ago, they charge you 15.00 per night hold on your card and none of the employess cuold explain the reason. I was also told once you check out the hold would be released, not so in still dont see the hold release, this in not good business. Other than that very nice hotel.
December 3, 2012
Rated 5.0 out of 5.0 by charbegriff Great stay!!!
the staff is absolutely first rate and made us feel very welcome!!!!
November 25, 2012
Rated 1.0 out of 5.0 by cin1217 Fantastic!!!
Clean, Comfortable, Great Breakfast and wonderful people working the desk!
October 29, 2012