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Rated 4.6 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by desk chair the desk chairs in the rooms do not adjust in height. I asked about a couple of times and was told they do not adjust. The hieght of the chair is low and is akward in the fact that you have to reach higher than normal when I use my laptop. Since I stay there for business travel, I use my laptop everytime I stay. March 19, 2013
Rated 5.0 out of 5.0 by Excellent Evening This was not a planned stop. On a long trip; I drove until I needed to stop. The desk clerk was helpful and welcoming. The room was very nice with a comfortable bed and an excellent shower. I didn't use te pool or the exercise room, but I did eat breakfast. I'm gluten intolerant so having fruit and hard boiled eggs as a breakfast choice wins me over every time. In the morning I was given helpful directions to complete my trip. Certain roads are not recognized by my gps. They couldn't have been more helpful. Thanks March 12, 2013
Rated 5.0 out of 5.0 by Definite YES! I've stayed in lots of Holiday Inns everywhere and this one was just the best. Comfortable hotel and room very well kept, clean, and staff went above and beyond to please us. Would def recommend to anyone staying in the area. March 12, 2013
Rated 4.0 out of 5.0 by Great Service and good stopping place Close to the I81 and comfortable, new clean hotel with great service and friendly staff. Great place to stop over night. March 11, 2013
Rated 5.0 out of 5.0 by Great service Great hotel but don't get a room facing the highway. The noise at night is loud from the tractor trailers going down the highway. Your room needs to be on the front side. March 7, 2013
Rated 5.0 out of 5.0 by Great all around experience I made our original reservation and realized the week before that I needed to change it. I called the the 800 number and the representative was a big help and got it changed for us. We love the breakfast and the rooms are always clean. We will always stay in a Holiday Express is there is one on our stop. January 16, 2013
Rated 5.0 out of 5.0 by Extremely comfortable! Stellar staff! My wife and I are alumni of the local university in Collegedale. When we visit we make it a point to choose this Holiday Inn Express. It has a stellar staff, with cheery disposition, great breakfasts, VERY comfortable beds, particularly CLEAN ROOMS and all inclusive amenities (microwave, 'fridge, hair dryer etc.). The staff was genuinely concerned about our well being and always asks if there is ANYTHING they can provide for us that we might have forgotten. The hotel is fairly new, is in pristine condition and, again, has an excellent staff! You will be especially wowed by the extremely cordial manager. January 10, 2013
Rated 3.0 out of 5.0 by No breakfast. Was very disappointed that no breakfast was available the morning of my stay. Otherwise the stay was enjoyable. January 4, 2013
Rated 5.0 out of 5.0 by One of the best places I have ever stayed My family and I were in Ooltewah to visit family and enjoy shopping and the Acquarium in Chattanooga. I have family in that area and have stayed in that area frequently. I have now stayed at this location the last 3 times I have been in the area and will continue to do so. This hotel is very clean and beautiful. The staff is wonderful and very friendly and helpful. The pool is very clean and accessible from early morning to late evening. The food at breakfast was very good and very abundant. We came down to the breakfast area as a family and sat around and played games with my 8 year old grandson in the evening and it was very comfortable. Overall, I think this is one of the best places I have ever stayed. Would rate it a 10 on a scale of 1 - 10. Consider making this your next stop when in the Ooltewah/Chattanooga area. December 7, 2012
Rated 5.0 out of 5.0 by Deposit Hold When i checked into this hotel over a week ago, they charge you 15.00 per night hold on your card and none of the employess cuold explain the reason. I was also told once you check out the hold would be released, not so in still dont see the hold release, this in not good business. Other than that very nice hotel. December 3, 2012
Rated 5.0 out of 5.0 by Great stay!!! the staff is absolutely first rate and made us feel very welcome!!!! November 25, 2012
Rated 1.0 out of 5.0 by Fantastic!!! Clean, Comfortable, Great Breakfast and wonderful people working the desk! October 29, 2012
Rated 5.0 out of 5.0 by 3rd time to say! For the 3rd year in a row we have stayed at this hotel. It always clean and the staff is very friendly! Can't say the name of the town but will recommend the hotel! October 23, 2012
Rated 5.0 out of 5.0 by excellent staff and relaxful stay Check in was great, when we wento our room first notice cable box was missing. Went to the front desk and told them of the situation, they immeiately move us to another room. We were able to sleepwith no concerns and our room was always refreshed each day when we returned. Great service all the way around. Would recommend for anyone passing through or staying in then area. October 11, 2012
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