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Rated 4.4 out of 5 by 361 reviewers.
Rated 5.0 out of 5.0 by Beautiful setting. Friendly staff. We really enjoyed our stay. Our room was clean, nicely equipped with all the conveniences we've come to expect including Wi-Fi, and best of all, contained a balcony that overlooked the beach. The staff was helpful September 28, 2014
Rated 2.0 out of 5.0 by Too Many Problems for the price I paid I live 6 days a week on the road, hotels in every city, and I have Platinum status with other programs, Gold with IHG. This was suppose to be a night away with my wife, 3rd floor allows smoking by the elevator, our room smells like smoke, the hallway smells like smoke, it ruins the floor. I never have problems in other hotels becasue they are non smoking, all night long I was sick and sneezing due to the saturation of cigarette smoke that had contaminated my room. Hot Tube wasn't hot and there was no parking due to a wedding party. Best thing was Dominique, she was very helpful and apologize for everything and got me a parking spot. At a the high dollar we paid, I was very trouble with the place. Again, at least on staff member tried to make it right. Stay somewhere else if you are a non smoker! September 28, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn experince Hotel is comfortable, and very clean. Good breakfast and the best pool on the beach. Hotel staff is excellent and treat you like family. This is the very best hotel I have stayed in , for this location and anywhere else in the world. I went through hotel for my classes until I found this location. I stay here for meetings at least twice a year. Great Location, Great Hotel!! September 28, 2014
Rated 2.0 out of 5.0 by Disappointed This hotel needs a renovation. Cleanliness needs improvement. Room was dated, broken wash basin, and vanity. Did have a good view of the gulf from our room. Next trip to Orange Beach we will choose a different place to stay. September 22, 2014
Rated 4.0 out of 5.0 by Friendly staff - good comfortable bed and kid friendly Hotel was clean with good customer service. Excellent view of beach - good location and convenience to restaurants and shopping. Excellent family hotel. September 19, 2014
Rated 5.0 out of 5.0 by great place to stay great staff loved the pool easy access to beach, rooms clean. Will stay there again. September 18, 2014
Rated 4.0 out of 5.0 by location and great pool front desk staff very nice, easy to get to and visit the area from September 18, 2014
Rated 4.0 out of 5.0 by Affordable and convenient The location of the hotel is convenient (right on the beach). It is affordable right after the labor day holiday when booked early. The pool is big enough to have alot of the guests relax in or by it. The breakfast could use a little work. The pancake machine did not work either of the 3 days we stayed. The area is a bit tight and cluttered. I know these hotels are individually operated but I definitely have had better quality breakfast at other holiday inns. This would not discourage me from coming back, but it definitely can be worked on. September 16, 2014
Rated 5.0 out of 5.0 by Great over all stay Loved it. We would return for another stay. Breakfast was great. The pool and grounds were well taken Care of. September 15, 2014
Rated 5.0 out of 5.0 by excellent weekend stay Although we had unforeseen issues we could not physically check in on friday as was planned. we were able to check in over the phone and arrive the next day (saturday) and got our room without issues. the hotel staff is very friendly and accommodating. the location is excellent, pool was nice. however breakfast and coffee were not so great. we enjoyed our stay and would recommend this place, September 14, 2014
Rated 5.0 out of 5.0 by great get together We enjoyed our stay at the HIE/on the beach, @ Orange Beach, Al. The staff was friendly, the amenities were well maintained, as well as the hotel itself. The breakfast September 14, 2014
Rated 2.0 out of 5.0 by Horrible Staff Here according to the staff, you are not a customer you are a burden. Dirty bathrooms, dirty rugs, messy room upon check-in, rude desk service. The only good thing about this hotel is that it is on a nice quiet part of the beach front. September 14, 2014
Rated 4.0 out of 5.0 by Great location large room Hotel is right on the beach, also has a great pool and hot tub. Room was large , nice balcony. Breakfast was ok - the little muffins were very dry - for free can't really complain. September 11, 2014
Rated 3.0 out of 5.0 by Good Value/Good Room/Great Relaxation We stayed just after Labor Day thus getting to visit the beach during the "off season". This really tamed the crowds. Our Room was nice but small and dated. The bedding and towels were clean and everything seemed to work properly. Breakfast was above average and we enjoyed it each morning of our visit. Front Desk and House Keeping Staff was very friendly and quick to respond to requests. The Maintenance Staff on the other hand wasn't. Our room was on the top floor (6th). The ice machine was dispensing what appeared to be a small bit of mold in each bucket of ice we attempted to retrieve. Despite telling the maintenance staff the issue, it was never corrected. The guys simply depressed the dispense button, didn't see any black specks, and declared nothing wrong. It was a huge inconvenience to hike up and down several flights of stairs our wait for elevators everytime we needed ice. We wished the ice maker would have been thoroughly tested and cleaned during the first night of our trip when we brought it to the staffs attention. Beach and pool area was very pleasing. Pool area was small and could get crowded but it was a very nice area with an outdoor bar and hammocks. Bottom line...very good hotel and we will visit again. Would have scored better if it wasn't for he health and sanitization issue with the ice maker. September 10, 2014
Rated 3.0 out of 5.0 by Good experience but not a good view Overall good experience . Only one complaint if you have gulf front rooms that r available in the middle section of the hotel, please give guest those rooms first (better view of pool and ocean) instead of placing them in one of the end rooms. NOT COOL!!! September 9, 2014
Rated 5.0 out of 5.0 by Good breakfast selection and enjoyed the coffee served all day. Great place to stay and enjoy a relaxing vacation and the ocean. Will be back 3rd week in October and 4 days Thanksgiving Holiday with our granddaughter. Only con was we rented the beach chairs. T he first day the girl was great very helpful and there when we needed the unbrella changed. The second day she put up the umbrella at 8:00 and from 10:00 till 4:00 we did see her again. September 8, 2014
Rated 5.0 out of 5.0 by Walter Staff was TOP Notch. Room was on the first floor and a little loud, at times, with so many people going by. Room was very clean. September 7, 2014
Rated 5.0 out of 5.0 by Comfortable Room and Great Service I found my room to be clean and comfortable and the Service of the entire Staff was above average. My stay was during a Holiday Weekend which drove the cost way up, but that was expected. Still better than when comparing with other comparable hotels in the area. September 5, 2014
Rated 3.0 out of 5.0 by Not to sure how we liked it... Ok, first the positives. Great location. Nice pool with easy beach access and a cool bartender. Negatives. The night staff has poor handover to the day staff. I found the night staff very rude and full of promises that they did not come through with. When my room was not cleaned they asked me what I wanted them to do as the cleaning staff had already left for the day. My response was very calm but direct stating that I wanted my room cleaned as I am paying a premium on a holliday weekend. I was immediately accused of being "Aggressive" with them. This happened the next day as well when they made charges to a credit card that I did not want charged. We will be researching different hotels next time. I would stay here again but it is not a sure thing. September 4, 2014
Rated 5.0 out of 5.0 by August 2014 The entire staff was friendly and very helpful during our stay. I was very pleased with the breakfast process and the employees did an excellent job keeping up with a holiday crowd. Overall experience was excellent. Keep up the good work. September 3, 2014
Rated 5.0 out of 5.0 by excellent stay we had a great time here, it really exceeded our expectations September 2, 2014
Rated 5.0 out of 5.0 by Exceeded All Our Expectations Great stay! Outstanding and helpfull staff. Kudos to Sergio for a neat, clean and friendly breakfast experience each of our four mornings. Watch out for the cinnamon roles - they're so good that they are habit forming. Beach location is superb and the pool/spa area was always spotless. We're already planning to be back next year. September 1, 2014
Rated 5.0 out of 5.0 by Orange Beach Holiday Inn Hotel was clean and the staff was great. The rooms need updating but they were clean. August 31, 2014
Rated 4.0 out of 5.0 by good price on the beach we visit here at least once a year and find the location convenient to restaurants and shopping and a short walk out to the beach. A nice economical getaway for 2 or 3 nights. Service is always good. August 30, 2014
Rated 5.0 out of 5.0 Excellent location and service We thoroughly enjoyed our weekend getaway at the coast. The location directly on the beach and phenomenal pool greatly enhanced our trip. We will definitely be back next year. August 29, 2014
Rated 5.0 out of 5.0 by Great location comfortable room With a friendly and helpful staff, the Orange Beach Holiday is a great place to spend a few days. Their location on the beach provides a beautiful view of the gulf and the pool is clean and spacious. Free breakfast, with a good variety of food, made our stay even more enjoyable. August 29, 2014
Rated 5.0 out of 5.0 by great place this spot is wonderful a great crew works here are very helpful,polite,breakfast was super they have a full one even gravy!!! we went for a friends wedding the staff helped me when ran into a problem with the lights we was using at wedding. new to area i had no clue where to go look for them.. staff printed out a list of places and saved the day!! this is a place that cares about customer service. you cant go wrong staying here. August 28, 2014
Rated 5.0 out of 5.0 by Great service, convenience and overall comfort during my short visit. Everything was exceptional. Highly recommend this when staying at Orange Beach, Al. August 28, 2014
Rated 5.0 out of 5.0 by Great stay on beach! Beds are very comfortable. Actually made it hard to get up and enjoy beach and pool. Pool is very spacious even with a large number of guests at pool area. Walk right out of pool area onto beach. The pool bar, The Sandbar, is a winner. Billy the Bartender is very friendly and knowledgeable about drinks and the local restaurant scene. I will always recommend this hotel to others traveling to Orange Beach. EXCELLENT STAY!!! August 27, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable bed My stay was great! Bed was comfortable, staff friendly! Nice size rooms with beach view. August 27, 2014
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