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Rated 4.4 out of 5 by 340 reviewers.
Rated 5.0 out of 5.0 by Great Beach and hotel was clean the stay was great and i loved the beach, enjoyed the crab boil at the pool, the people visiting the hotel were very nice and i encountered no problems, i would visit again June 25, 2014
Rated 4.0 out of 5.0 by Great Location and Friendly Staff Motel is one of my favorite places to stay in the world. Great access to the Beach and a beautiful pool. Breakfast are always very good and the staff keep it well stock and are very attentive to the needs of their customer.Front desk staff are friendly and warm and very helpful on local information. June 25, 2014
Rated 5.0 out of 5.0 by Orange Beach Rules! Great stay on points, clean room, good breakfast, short walk to beach, nice pools, Dominique at the front desk was great! Coming back soon. June 23, 2014
Rated 5.0 out of 5.0 by Awesome stay! Loved this hotel! The staff was awesome, especially Dominique and Zach, so friendly, knowledgeable, attentive and complimentary! The room was clean, nice modern, great bed and pillows and great TV selection! Breakfast was great, fresh, hot and they kept bringing out fresh food! The pool and bar were awesome and the location of the hotel was close to lots of eating places. We were really only there for the beach and to relax so didn't need to go far from the property! The maintenance and housekeeping were friendly and attentive. Hotels on the beach are always pricey so I was glad to get ALOT of the price...love this place and will return! June 23, 2014
Rated 5.0 out of 5.0 by Great service People like Zac at front desk and Shalonda from housekeeping makes this a great place to stay. June 22, 2014
Rated 5.0 out of 5.0 by excellent hotel on the beach Staff very friendly, room very nice and comfortable. Beach access excellent and views are gorgeous. If I go back to Orange Beach I will definitely stay here again. June 22, 2014
Rated 5.0 out of 5.0 by Great service Best stay ever! When we arrived a couple hours early we were able to check in early, and then told we could check out late on our last day. The breakfast was very good every morning. All the staff was very nice especially James, always had something nice to say and he would end his conversation with enjoy your stay.On the beach Denton was very good always checking to see if you needed anything and keeping beach clean. June 22, 2014
Rated 1.0 out of 5.0 by terrible Priced to high, the beds were uncomfortable. Asked for a wakeup call and never got it. Not enough parking. No one offered any info on were to go or what to do, like what direction our room was in were the best place to park,etc June 22, 2014
Rated 3.0 out of 5.0 by Bad experience Rooms not cleaned at check in, Long wait to check in and long wait after check in for room to be cleaned. It was almost 5:30 pm before we got our room and check in was 4:00 pm. Only one chair on balcony and Red drink stain on carpet. June 20, 2014
Rated 3.0 out of 5.0 by On the beach, downhill from there Ok overpriced older hotel good location. If you like older HI's you will like this place. June 20, 2014
Rated 5.0 out of 5.0 by Wonderful visit!! Thank you to all of the staff for a pleasant stay. The bed was AMAZING! AWESOME BEACH FRONT VIEW ON THE 5TH FLOOR. Outstanding choices for breakfast! The morning desk staff and Zach along with Benjamin go above and beyond great customer satisfaction. Thanks again. June 18, 2014
Rated 4.0 out of 5.0 by Family Beach Vacation We had a great time in Orange Beach. I was looking for a hotel on the beach with convenient access to the beach as well as a swimming pool. If you're familiar with Holiday Inn Express then you will know what to expect, nice clean rooms, free breakfast in the morning, small exercise room, the usual. The swimming pool is larger than most Holiday Inn Express and has a hot tub. Our only negative was the 3 rooms that allow smoking on the 3rd floor. We asked for non smoking which we were granted, but it was right next to a smoking room and if you've ever been to Vegas it smelled similar. After one night we asked to change rooms and were easily moved onto another floor. The problem was corrected. I would recommend this hotel for your family vacation. Its nice, clean, simple, and incredibly convenient with the beach right in its backyard! June 17, 2014
Rated 2.0 out of 5.0 by Not worth the price My boyfriend and I are under 21. When I reserved the room I was told a parent could call and verify information upon arrival. Once we got to the hotel we were then informed about a $500 deposit that would be returned to us once we checked out. Thankfully we had the extra money or we would have been in a bind. It was very inconvenient to not know about this ahead of time. We also got a horrible room. It was in the first floor with a view of the parking lot. We heard every thing that passed through the halls the walls were paper thin. The maid came once in our 4 day stay. We had to ask for clean towels or we wouldn't get them. The pillows were nice and breakfast was good. Don't stay here we paid too much and I was not pleased! June 16, 2014
Rated 2.0 out of 5.0 by This place has really changed. Stayed at this property before and had an excellent experience, but something has really changed here. My parents did not get into their room until after 6 PM the day they arrived. We made our reservations in January, booking my wife and I and our 3 children and requested a roll away bed with our reservation. We never got the roll away, and I spent the first night sleeping in a beach chair. My son slept in my parents room the rest of the stay. We never did get the bed, but we when we left found we had been charged for it. The only person who could correct our bill was the manager, who would not be in until after we had left. We were told she would call us to straighten out our bill. It's been 5 days now and we still have not heard from her. This was typical of the service we got and saw here. Everyone was very friendly, but just couldn't seem to get anything done. Our room was not cleaned until the 3rd day we were there and we had to go to the front desk to get clean towels. We have been priority club members for several years and have always been greeted with a welcome bag. Not here. I wouldn't be surprised if we don't even get our points from this hotel. This is a great place to stay if you just want to go to the beach and don't actually need anything from the hotel. I probably would not stay here again. June 16, 2014
Rated 5.0 out of 5.0 by Service was great We enjoyed our stay at this hotel. The staff was very nice from the front desk to the housekeeping. They were all very friendly and very accommodating. We will be pleased to stay here next year. June 16, 2014
Rated 5.0 out of 5.0 by Fantastic! We had a wonderful time at our stay at the Holiday Inn Express in Orange Beach. The staff was incredibly friendly, helpful, and such a joy to be around. We must mention Dominique and the other woman (sorry, can't remember her name) on night duty at the front desk, Billy and Marcello at the bar, and Denton at the beach. They were all great. We are definitely returning next year for a longer stay. Worth the price to get the gulf side balcony view. The shore is beautiful. June 16, 2014
Rated 5.0 out of 5.0 by Friendly staff Room was clean. Beds comfortable. All the staff was friendly and helpful. Great hot breakfast. Lots of choices cereal, rolls, eggs, pancakes, bagels, bacon, sausage. oatmeal, coffees, juices, gravy and biscuits and MORE. Clean eating area. the pool was great. Right on the beach. Great place to stay. June 15, 2014
Rated 5.0 out of 5.0 by Great beach access and Friendly Staff I loved this hotel. The hot breakfast was very good, beds were comfortable, friendly staff and clean rooms. The pool area and bar were amazing and beach access was perfect. I will return to this exact location next year. June 14, 2014
Rated 5.0 out of 5.0 by Friendly and Professional Staff! The general manager of this facility has trained the staff well! They are genuinely happy and do everything possible to make the guests feel at home. Here are some highlights: Clean facility/grounds and clean rooms, updated/modern furnishings, great water pressure with ample hot water, comfortable and clean beds, easy pool and beach access and a very professional and outgoing staff. The staff is constantly cleaning up after sandy beach guests and never complain! No stay is perfect and the only negative I can note is the Internet service was inconsistent, unreliable and s-l-o-w. June 14, 2014
Rated 5.0 out of 5.0 by Family friendly/Great staff We had a great first time stay, plan on staying again. The pool was a wonderful place to hang out for all ages. June 11, 2014
Rated 2.0 out of 5.0 by Orange Beach Express Average hotel, grossly overpriced. You really want more? June 11, 2014
Rated 5.0 out of 5.0 by loved it I loved everything about this hotel. It was next door to a souvenir shop which made it convenient. The total experience was easy and relaxing. We checked in 3 hours early at no charge. The beach and pool area was clean and the kids loved it. June 10, 2014
Rated 4.0 out of 5.0 by Great location and service Basic clean no frill room. A couple of issues needed attention (dirty microwave, entry door security bar broken,table lamp not working) which were dealt with promptly and kindly (never got the table lamp back though) Staff were very courteous and friendly. They went out of their way to be helpful, even called to check on our stay. Great breakfast and location on the beach as well. Will be back! June 9, 2014
Rated 5.0 out of 5.0 by Professional staff and great service. I was very impressed with the staff. They were very helpful and provided excellent service. The room, hotel grounds and hotel beach front were clean attractive. June 9, 2014
Rated 5.0 out of 5.0 Relaxing We stay here every year and enjoy this hotel. It has a great pool area designed to accommodate the little ones as well as us older ones. The have made several changes to the outside area all for the better. Easy access to the beach. Comfortable rooms, beds, and furniture. Shower has great water pressure. I would recommend this hotel to anyone wanting to visit the beach. June 9, 2014
Rated 4.0 out of 5.0 by Orange Beach The Hotel was great, right on the beach. Great staff. My only complaint is that both nights local people came to use the hot tub and it was different people each night. From the conversation they do this all the time. The even left a mess of beer cans in the shrubs, and their trash. June 5, 2014
Rated 5.0 out of 5.0 by Great Stay and Relaxing We just came back from a weekend stay at Holiday Inn Express on the Beach at Orange Beach, Al. Wonderful stay!!! Very relaxing, excellent staff and employees... Everything was fantastic!!! We even got to eat some Crawfish which our son really enjoyed. Thanks again for such an AWESOME stay!!! Can't wait to go back. I would like to recommend this hotel to anyone who wants to stay for just a few days or even a week.. Great atmosphere!!!! Really enjoyed it!!! June 4, 2014
Rated 4.0 out of 5.0 by Clean and comfortable room with great service. Great location, lots of good restaurants close by. Very comfortable and clean rooms with a nice view. Great breakfast bar and amenities. Definitely recommend this hotel. Oh yeah, and the staff were very friendly and helpful. June 2, 2014
Rated 5.0 out of 5.0 by Great place to stay! We enjoyed our stay due to the extremely courteous staff and clean, neat rooms. The breakfast was really good too. The ONLY negative we found was that the elevators are really slow. June 2, 2014
Rated 5.0 out of 5.0 by Awesome Staff!! The staff at this hotel is awesome. Everyone I encountered from the front desk to the grounds and cleaning crew was so friendly. Billy, the bartender at the pool bar is so much fun and knowledgable about any kind of drink you want. He also has a special "bacon infused" vodka that people come from other hotels to taste! We also enjoyed talking with and getting to know James who I believe is part of the grounds/maintenance crew. The pool is great and the breakfast in the morning is so nice and clean. Really enjoyed the pancake maker! Overall we had an awesome time here and will definitely be back! May 30, 2014
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