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Rated 4.2 out of 5 by 97 reviewers.
Rated 3.0 out of 5.0 by Average at best. This location was just ok.. It was the least fancy HIE I have ever been to. Our room had a very mild funny stale smell and was a little outdated but the bed was comfy and the bathroom was clean. The pool area is good. The breakfast the next morning left something to be desired. The pancake machine was out of order and by 6:45 nearly all the food was gone (or maybe there was not much put out to begin with) there were a few pieces of freezer burnt turkey sausage and 1/2 a dozen stale biscuits. Besides toast, that was it for hot food. There was also cereal, yogurts and sticky buns. There's are no major issues with this Holiday Inn location.. I have just stayed at far better Holiday Inn Expresses. Ehh July 1, 2014
Rated 4.0 out of 5.0 by Always good and reliable Holiday Inn Express is always high on our list of places to stay when we travel. The service and rooms are always very good. My only issue is with the use of disposable cups and glasses in the rooms as well the breakfast. I realize using reusable items presents some difficulties but I would be happier if we could conserve resources as much as possible July 1, 2014
Rated 5.0 out of 5.0 by surprisingly nice hotel We were surprised at how nice this hotel was for the price. The rooms were clean, we had an iron, ironing board, hairdryer, a pool, fitness room, and the breakfast was incredible for NO cost!! June 25, 2014
Rated 2.0 out of 5.0 by A not so good experience I have stayed at this hotel several times and it has always been a good experience. But when I stayed on June 13,2014 it was one that I would soon forget. The room was not what I expected and the front desk clerk at checkout was not very friendly. I don't know if I will stay at this hotel again. June 22, 2014
Rated 5.0 out of 5.0 by Clean room/bathroom/comfortable bed and service We had a good experience at our stay with your hotel. Clean room/bathroom, comfortable bed, good breakfast with large assortment of items. Good front desk and breakfast service people. Clean dining area to enjoy breakfast. Was to cool to use the pool area at the time of our stay. Will stay at this hotel the next time we are in the area. June 15, 2014
Rated 3.0 out of 5.0 by Not too good Late to meeting the next morning because the wake up call never came? Did not get to eat Breakfast. This is the second time this has happened at this hotel. June 12, 2014
Rated 5.0 out of 5.0 by Visiting Relatives for Retirement Party Our relatives told us about the Holiday Inn Express in Orange City, Florida based on recommendations from some of their friends in the area. It was a good choice. We experienced a clean, modern facility and a friendly, helpful staff. The location also had very good access to the roads used to get around the Orange City, Deltona, Sanford, Debary area. Also, plenty of restaurants, local attractions like Farmer's Markets, Parks, etc. in the area. June 11, 2014
Rated 4.0 out of 5.0 by Good Price for What You Get I stay at the Orange City Holiday Inn once a year (between 2006-2008 it was almost every 2 months while I was helping with my mother who lived in Deltona, FL). Staff has always been excellent. While I think the rooms need to be updated (as was the really nice lobby/breakfast area), they are still good for the price being paid. I wish they would put hand held showers in the tubs but understand that could be a problem with them missing after a stay. I was told that mini fridges are now in all the rooms. If true (I requested one because of meds needing refrigeration), that is a very good thing. Nice to have someplace to store a water or soda/snack. The new lobby also contains a mini store with drinks and snacks (as well as vending machines on the floors). Great if you don't have change for the machines. Wish the pool was still screened in to keep out the bugs but still okay. New PCs are much better than old ones. Just have to get anything you print from the lobby desk; did away with printer next to screen. Wide variety daily on hot breakfast food; lots of other daily breakfast items to choose from - won't go hungry. If you are on the run and can't sit and eat, you can get a carry box to take your breakfast with you - good idea. Overall, I've always found the Holiday Inn Express Orange City to be a good place to stay - both in accommodations and price. June 10, 2014
Rated 5.0 out of 5.0 by Lots of room Nice room the construction on Saxon was a pain to navigate in order to get into the hotel. June 6, 2014
Rated 2.0 out of 5.0 by Not really happy We had a reservation made several days in advance. When we arrived that night, they seemed to be short on rooms. We were given 520 which I think is all they had left. It was clean but in great need of updating and painting. The furniture was old and there was a poorly repaired patch on the ceiling. We stay at Holiday Inn Express quite frequently and this was not what we are accustomed to. We were quite disappointed with the room. Other services (staff, breakfast) were fine. June 3, 2014
Rated 5.0 out of 5.0 by Very Pleased The hotel was clean and the staff was pleasant and helpful, especially Pete and the breakfast staff. I have a gluten intolerance and there were many options for me during breakfast. This hotel truly offers hot food, eggs, bacon, sausage, etc., as well as yogurt, fresh fruit, and many other options. There are numerous restaurants in the area and access to I-95 is very close, yet no road noise. It is a non smoking facility and does not allow pets other than service animals. And there are no feather materials in the room. If you have allergies, I highly recommend this location! We were very pleased with our stay. May 13, 2014
Rated 3.0 out of 5.0 by Good desk staff but room was sub-par Front desk people (Pete, especially) were fantastic. However, our room needed some attention. We were tired and didn't feel like changing rooms so dealt with it. Be sure to check the specific room you want. Here's the list of problems: 1) Drapes didn't fully cover window! Morning light was significant and unwanted. 2) A/C was very loud. 3) WAY too heavy use of disinfectant - nauseating. 4) Spa tub was dirty, liner was coming off, big gaps in the tile. 5) Refrigerator was loose and the door was hitting the wall making it nearly impossible to use. April 29, 2014
Rated 5.0 out of 5.0 by EVERYTHING was PERFECT!!! We really hit the jackpot,when we chose the Holiday Inn in Orange City,Fl Everything was perfect,and we could only find positive things about our stay.Clean room,comfortable beds,nicely appointed,a good supply of towels,and the room was very quiet.It was most pleasing that we were greeted by the front desk person,His name is Pete.What a nice gentleman he was to us and everyone.He is a real asset to the Holiday Inn.We hope that he is compensated accordingly.In our travels.we haven't meet anyone so cordial. My husband and I certainly will stay with your Inn again,if we come to your area,and will tell others about our experience.Management should also get a GOLD STAR!!! April 27, 2014
Rated 5.0 out of 5.0 by Great Hotel! Love this hotel! Always stay there when we are visiting our daughter's family and have never had a bad experience yet. The staff always makes us feel welcome and the rooms are always clean and comfortable. The only thing I wish they would change would be their breakfast hours. They are only till 9:30 during the week and when we are on vacation we like to sleep in so we usually miss their great breakfast. April 19, 2014
Rated 5.0 out of 5.0 by Customer Service My experiences with Holiday Inn Express usually are met with business positive results. This trip however was for personal use and all dealings with staff went extremely well. The reservationist was courteous and prompt. Upon arrival, the desk clerk was fast, friendly and appeared genuinely glad to take care of me. Every time I re-entered the facility, the desk staff was friendly and never failed to inquire of my satisfaction. Upon checkout after a 4 night stay, the transaction was again prompt, courteous and professional. Overall I would rate this experience as A-1. April 16, 2014
Rated 5.0 out of 5.0 by Great tv and bathroom was awesome Always greeted when we came into the hotel, really loved the gift upon checking in and those cookies are to die for…the orange citrus ones. March 26, 2014
Rated 4.0 out of 5.0 by extremely clean and comfortable! we were staying overnight on our way to fly out of Orlando international and this hotel was perfect. the staff was really friendly. Chris I believe was his name welcomed us upon arrival and was so courteous! The room was very clean, the hotel overall was very clean and nice. Breakfast was great and the hotel is close to many restaurants and the interstate which was convenient for us. The only complaint I have was that water in the shower was not hot enough. That could be because it was around 530- 6pm when maybe everyone else in the hotel was taking showers I don't know. it didn't seem to be a problem the following morning for my husband but the night before it was just warm, not hot. Other than that it was a great stay! March 22, 2014
Rated 3.0 out of 5.0 by Wi-Fi signal was weak Was on the third floor, the wi-fi signal was really spotty. Was pretty strong right by the door, got weak at desk, and by the time I made it to the bed signal would be lost. I asked for another room, which I was transfered to another room on third floor, but the signal wasn't any better. On top of that I printed email by using their business center. When I asked if I could get 10 copies, I was charged a $1.00 for the copies, a first for me in my 11 yrs of staying at IHG hotels. March 19, 2014
Rated 5.0 out of 5.0 by Fantastic Experience Stayed for business, brought my wife. She stayed back at the room while I did my business. The spa tub was great! The front staff attentive and extremely desired to go above and beyond. If I have business in the area again, will definitely stay again. Breakfast was about what we expected, but that is not why we stayed. March 17, 2014
Rated 4.0 out of 5.0 by Good stay The hotel was ok, the check in staff ok, they can work on their greeting. and the room was nice and clean. When comparing it with other Holiday Inn's I've stayed at, this one falls short. The feel I got from this one wasn't as good as I've felt when walking into other properties. March 16, 2014
Rated 5.0 out of 5.0 by Wonderful hospitality We were in town for a 5K and they were the host hotel. They went over and above all that we had expected. From the Front Desk ladies to the women that had our breakfast out early and kept it late...thank you all for such a wonderful experience. You all are the best. March 8, 2014
Rated 5.0 out of 5.0 by Comfortable beds This is a very easy hotel to get too. THe staff is very pleasant. February 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and super service by everyone Every thing was first class. The manager took care of my problem which I had with the club. February 20, 2014
Rated 4.0 out of 5.0 by Good place to stay I stayed here with 5 of my friends over a weekend when the hotel was almost at capacity. We had 3 rooms next door to each other. We found the staff to be extremely friendly and helpful. Breakfast was good. Our rooms were good. Linens were very good; lotions and other beauty items were very good. We were able to use the breakfast room to play cards and entertain ourselves. The handicap accessible room needed bars in the shower; the exhaust fan in the bathrooms needed cleaning. The hotel is convenient to shopping and restaurants. This was a very pleasant experience and I would not hesitate to stay here again. February 16, 2014
Rated 4.0 out of 5.0 by Great stay, clean room, safe, convenient to interstate and activities I chose this location and hotel because of the Holiday Inn brand as well as my desire to visit "Blue Springs State Park" which is only about 5 miles away from here. I made the reservation a head of online and had no issues at check-in. There were quite a few cars in the parking lot when I got there around 11 pm, which to me is a good sign that it is a good hotel. Check in and out were seamless. The room was clean, with the only issue being a slight one and that was with the tv reception. The digital service they used wouldn't get in any of the regular national channels clearly (ABC, CBS, NBC) and the stations wouldn't stay tuned, although I was able to get some other smaller channels to come in so I eventually found something to watch while I went to bed. Not a big deal to me because I was there to sleep and get up and travel again. The morning breakfast had a wide variety and was hot and fresh. They were replenishing things pretty fast too. I would stay here again because it was 100% on being clean, safe and convenient. February 13, 2014
Rated 5.0 out of 5.0 by Like New! Conviently located close to Sanford/Orlando Airport, has been totally renovated to new condition (fooled me -- I thought it was new), great value, great staff! February 9, 2014
Rated 3.0 out of 5.0 by Repeat Customer We stay at this hotel usually once a month. We always check in late on Fridays and are greeted by Pete who is a pleasure to deal with all the time. I have never had a problem with him. This visit we had to call and pospone our trip by 2 weeks. When I called into the hotel, Nicole answered the phone and was not personalable AT ALL. She was rude, cut me off numerous times and was not until I asked willing to offer to change my reservation to another day. She informed me I would be charged since it was the day of our arrival. Period, no offer, no sympathy, no nice customer service. I did not like speaking with her at all. The fan in the air conditioner in the room was so loud it woke us up every time it came on. We had to turn the tv up loud to hear over it. The housekeeping staff was so loud in the hall it woke us up. We work late into the night when we are in FL and like to sleep in a little. This was the first time we had an issue with the volume of the housekeeping staff. It was not a pleasant visit. February 5, 2014
Rated 3.0 out of 5.0 by Great Staff but overpowering cleaning products I stay at various Holiday Inn Express locations. The staff at this one is outstanding in terms of knowledge and helpfullness, however I will not be able to stay at this location in the future. Only the rooms here always have an overpowering odor of air freshener which bothers me with watery itchy eyes, but this last time it was so bad that I began to wheeze. I did not have the room cleaned after the first night, yet it was still far too strong the next day for me to be comfortable. I mentioned it to staff because I felt it may cause a severe reaction in asthmatics, and they said they had changed to "green" products and less people were bothered. The staff member even offered to make special arrangements for me next time, which was very nice, but I am concerned about the type of products being used, and the amount, and will not take a chance. January 29, 2014
Rated 5.0 out of 5.0 by Great for good night's rest and morning breakfast We are 'fans' of HIE - stayed several times at another location and this one lived up to our hopes and expectations. We initially got 'lost' trying to find it from the airport, but in calling the night clerk - Norma - she provided excellent directions to get us there safely and settled down for a good night's sleep. Everything was clean, quiet, comfortable and friendly!! Highly recommended!! January 27, 2014
Rated 3.0 out of 5.0 by Convenient and Quiet I stayed at this property on a road trip heading North. It was conveniently located off the highway tucked away behind a business district. The bathroom was tired, but clean. The shower had the most unusual spray I had ever seen and was less than satisfactory. I was pleased with the refrigerator, flat screen tv and comfortable bed. Given the price, my brief overnight stay gave me a good night's sleep and was most adequate. January 12, 2014
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