Rated 4.7 out of 5 by 286
Rated 3.0 out of 5.0 by Dimiko Poor security, loitering. Prices of room.
Motel in great location, however you still have problems with your motel. One main problem is security. Access to any door no key card required. Informed on previous stay, still not resolved. Loitering in parking lots, drinking in all common areas, and much noise in surrounding rooms. These are still problem areas as described on previous visits
The motel staff could not be more accommodating, particularly Gretchen, as she is what you folks need in all your motels. Courteous, pleasant, and very easy to talk to. She could not have been more helpful. Many stars rating for her. This is reason for better star ratings.
You need to have corporate set room rates for weekend/holiday/weekday, and maybe some senior discounts?? If there did not notice. It appears only one day discount the other overcharge. With high costs did not expect this from HIExpress. This is based on my previous stays.
April 23, 2016
Rated 5.0 out of 5.0 by GrandmaMAC69 Outstanding Staff!
I realized that my husband forgot to tell them that I was IHG member. When I went to the front desk, they looked me up and made sure that I got credit for the stay. The staff was very friendly and helpful during our stay.
April 20, 2016
Rated 4.0 out of 5.0 by TonyF56 Convenient location
Especially for anyone visiting Woodberry Forest this hotel is conveniently located.
April 19, 2016
Rated 5.0 out of 5.0 by msaat Splendid Experience
Upon checking into the hotel we were immediately greeted. Someone was right there and had our information readily available. We actually showed up a day prior to our reservation and were easily accommodated. We were thanked for being a rewards member and were asked if we had any special requests or needed any extra items for our stay. The staff was so friendly it was like we had already made acquaintance. This was one of my first stays were I did not have to call the front desk for any kind of assistance or request. The room was prepared expertly. The climate was set in accordance to the current conditions. Everything was in it's place.
April 11, 2016
Rated 5.0 out of 5.0 by bjdavs Great staff
The Front Desk Staff was great. Met or exceeded my expectation for a last minute reservation.
The breakfast was great. There were eggs, sausage, turkey bacon
April 11, 2016
Rated 5.0 out of 5.0 by kgrd314 Spectacular views, great room and excellent breakfast!
A gem in Orange, VA--staff friendly and helpful. Room was very clean and quiet, and breakfast was better than many restaurants!
April 10, 2016
Rated 5.0 out of 5.0 by Annmarie Beautiful
This is one of the most beautiful locations I have stayed at. The hotel is clean peaceful and the staff is awesome.
April 10, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Beautiful setting and location
The location and view of the surrounding fields and the mountains in the far background make this an ideal place to stay.
April 7, 2016