Rated 4.2 out of 5 by 30
Rated 5.0 out of 5.0 by chelenwes Nice hotel for the price
Very nice and clean hotel. We would stay there again. Staff was very friendly and helpful.
January 3, 2014
Rated 3.0 out of 5.0 by Edward2013 No TV service, very snowy
TV was very snowy on all channels. Received $10 discount for a TV that I could not watch. Also, received no recognition for being an IHG Rewards member.
December 29, 2013
Rated 1.0 out of 5.0 by OrangeVisitor I expected more from Holiday Inn Express
The first thing you see when walking into the lobby is a mass of extremely bright, ghoulish fluorescent lighting. I appreciate the use of energy efficient lighting, but the color temperature is critical to making sure that a space is warm and inviting (which this hotel was not).
The room was quite narrow and small for the money. It also had the same lighting as the lobby and was the equivalent to staring at a bare light bulb which made it difficult to relax. The bed was extremely firm which was difficult to sleep on. Overall, the room was not all that clean and appeared to be lacking good upkeep and maintenance.
On a bright spot, the staff was great.
November 12, 2013
Rated 5.0 out of 5.0 by TomKat1961 Excellent Hotel
I have been staying here now for about a month during the week and very nice clean rooms and the staff is AWESOME ! ! ! ! !
November 11, 2013
Rated 4.0 out of 5.0 by Needtostayhome Bed hard as a Rock!
Hotel was clean and staff friendly. But the beds feel like sleeping on a board! Food wasn't that great either. Not the fresh cooked at least. Liked the packaged stuff better.
October 23, 2013
Rated 5.0 out of 5.0 by Lee53421 Absolutely Wonderful staff! Great overall experience!
If your headed to Orange TX This hotel is top notch!
October 20, 2013
Rated 5.0 out of 5.0 by Vicki56 Great service and clean.
The entire hotel was extremely clean inside and out. Everyone was very nice and accommodating. I will definitely stay here again and will recommend this hotel to everyone.
October 7, 2013
Rated 4.0 out of 5.0 by lb1988 Internet access
Staff were quick to respond to my concerns but the internet was not available in the room. I tried to access the internet from about 7:00 PM till nearly 12:00 Midnight and it never worked.
The next morning at check out they stated they were sorry for not being able to access the internet and that they'd check it out to see if what the problem was. They thanked me to telling them, but made no other offer of assistance.
For the price of the room Plus taxes and being a name brand hotel/motel/inn you'd think that they'd have someone regularly check and then follow up on any called in complaint about not being able to get on-line.
August 19, 2013