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Rated 3.7 out of 5 by 94 reviewers.
Rated 3.0 out of 5.0 by Not a clean as it should be. The bed skirt had what appeared to be vomit on it. Did not see this until we were an our way out. August 15, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, Relaxing Very Clean, updated hotel. Room was a suite. The only recommendations I have is the that the room have some mirrors. The only mirror was in the bathroom. Need some in the dressing area.... August 12, 2014
Rated 5.0 out of 5.0 by Thank you, Holiday Inn Express Orangeburg I seldom write reviews because I am not traveling as much and when I do I seldom stay for more than one night. However our experience at the Holiday Inn Express in Orangeburg was outstanding. From the time my wife and I got there we were treated beautifully. The woman at the front desk handled our check-in expertly and suggested an excellent restaurant with which we were very pleased. The room was both comfortable and almost elegant. The free breakfast offered an excellent selection, was very well presented, and was delicious. Thank you. August 11, 2014
Rated 5.0 out of 5.0 by No reservation On the road with no problem and was treated great! Thanks for a great night. August 5, 2014
Rated 5.0 out of 5.0 by friendly service When we arrived everything was ready. an the rooms here very cleaned an comfortable. The staff was willing to help you. felt very safe August 5, 2014
Rated 5.0 out of 5.0 by Excellent Front Desk Clerk We arrived way past the check-in time due to the distance we were traveling. I had made a reservation, but called to be sure we would still have a room even arriving late. The gentleman who answered the phone assured me we would. Upon our arrival, the gentleman at the front desk was the same one I had spoken to on the phone. His name was Trevor, and he was very pleasant and helpful..... exactly the kind of customer service rep one would want to do business with. The room was clean and comfortable, as was the bathroom. The only issue we had was a non-working TV remote, which just needed new batteries that Trevor happily replaced for us. Breakfast offered many choices and was excellent. We only stayed one night, as it was a midway stopping point in our travels, but I have stayed at various Holiday Inn Express locations and have always been pleased with them. August 4, 2014
Rated 2.0 out of 5.0 by Does not quite meet the Holiday Inn Quality I am a Platinum Elite IHG member and I am still surprised at this hotel, I used my points to reserve a room for 2 nights on 7-23-14 and 7-24-14, I had plan to stay over and pay for the third night but the rate was ridiculous for one night and am I glad I cancelled for that night after the nightmare at this Hotel. First I was placed in a room that the toilet was broken and the carpet had a large hole in front of the desk, and the room was right beside the hotels laundry room, After checking in I unloaded my luggage and went to eat dinner, when I came back and was ready to take a shower I realized that the toilet was broken, I called the front desk and told the employee at the front desk the toilet was broken, but I was in the process of taking a shower and if he could take care of it while I was out for the evening and he said yes. When I returned at 10:30 pm the front desk employee told me he had been busy and did not have time to take care of the toilet, and that they were booked but I would just have to move because maintenance had already left. I had to repack all my belonging and move to a room on the 3rd floor that was much nicer and I should have been in the first place. This hotel has never been the best, it has been partially remodeled because the old furniture is still there along with some metal furniture that really does not match and the same old bed skirts. The Hotel manager is unprofessional and told me he was offended that I bought this to his attention, he said he heard there had been a problem, so I ask him why didn't you call the room and inquire about the issue, the front desk employee told me the manager was off for the next few days when I ask for management. When I use my points I do not want to be placed in the dump room of the hotel, the points are rewards not punishment ok. The manager made sure I knew he had been at this hotel when it was built, good for you, some much needed cleaning and maybe have someone check the rooms before customers check in. I contacted customer care because I am still wondering why this hotel has the Holiday Inn Flag flying. August 4, 2014
Rated 5.0 out of 5.0 by Great Service and Fitness Center I commend your staff for being professional and knowledgeable. I was pleased with the new sofa however a little disappointed to find that your suites (dbl beds) no longer have sofa sleepers; they explained why ( It would be nice to have the sofa sleepers) and said ok. Fitness Center: Thank you for the updated equipment however it is very very hot in there during the summer months. Overall, I am pleased especially with the renovations that has been made over the past year. Nice job! July 29, 2014
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