Rated 4.3 out of 5 by 91
Rated 5.0 out of 5.0 by Anonymous69 Anonymous69
Clean, well maintained facilities; Friendly, courteous staff
November 23, 2013
Rated 5.0 out of 5.0 by Anonymous69 Clean facilities; Courteous staff
Very welcoming, friendly staff. Rooms were kept very clean and in good repair.
November 23, 2013
Rated 3.0 out of 5.0 by Annabelle8 Friendly and helpful staff
The staff was friendly and helped us find our way around Toledo.
We were disappointed that the indoor pool was very cold and did not appear to be heated. The whirlpool hot tub was just lukewarm.
November 22, 2013
Rated 2.0 out of 5.0 by SConn Poor staff and bathroom unclean
I went to the front desk twice to get our room key card activated. Very aggravating to go up and down the stairs to keep asking for the key to be activated. Seems like the employee wasn't trained well. Disappointed that our room did not have a refridgerator even though it said it was supposed to be included in our amenities. I had brought items that needed refrigerated. The bathroom had quite a few hairs astray on counter and bath tub that were not mine. The hotel looks very nice and others may have a different experience. But my visit was not up to par and unpleasant.
November 21, 2013
Rated 4.0 out of 5.0 by Matt10 Very clean
Impressed with cleanliness of room, modern and classy atmosphere. Friendly staff
November 20, 2013
Rated 5.0 out of 5.0 by paulor beautiful experience!
perfect room, clean everywhere, service excellent, delicious breakfast and complete. will return in 6 months
November 5, 2013
Rated 4.0 out of 5.0 by Alexis1234 Good except
We had to clean our own hot tub because there was dirt all over in it.
October 26, 2013
Rated 4.0 out of 5.0 by 4Real Great except one thing
I needed a refrigerator to keep diabetic supplies cold. Arrived to find Refrig is shut off. Manager turned it on and stated it wouldcool quick. Went out to dinner came back to find it warm, not cooling at all. She stated this is due to them being a green facility. I turned it off then back on and got lucky. Could not afford the loss of expensive medication. They did offer to cool it at front desk. I don't think those type refrig are meant to go off and on so much. Otherwise great facility.
October 25, 2013