Rated 4.3 out of 5 by 97
Rated 5.0 out of 5.0 by Bearon Hidden Gem
The road was closed the way the GPS took us, but after going around and finding the other way in, we were pleased with what we found. The entry way was very nice. The room was bigger than expected and super clean. We used the pool in the morning after a hot breakfast and it was very refreshing. Though this one is slightly out of the way and not right off the highway, it was worth it. We recommend it and will return for our neice's wedding even though it is farther from the wedding venue than the wedding hotel.
September 3, 2013
Rated 5.0 out of 5.0 by josie21 Excellent hotel
Everything was great during my stay. Would stay again when in the area.
September 1, 2013
Rated 5.0 out of 5.0 comfortable, courteous staff
I stayed here the night before and night of my wedding. We had fantastic service! The staff was courteous and answered all of my questions with ease.
It was requested for our towels to be folded into swans and hearts. When we arrived to our room it was done! They looked amazing! The jacuzzi was clean and very delightful!
I definitely recommend this location to everyone.
August 28, 2013
Rated 5.0 out of 5.0 by MsPoo Great accommodations
Great hotel. Courteous and friendly staff. Easy to find.
August 26, 2013
Rated 5.0 out of 5.0 by cinsue26 great service
Could not of been more happy with the services and staff. Staff from the front desk all the way to the maids were very friendly. They always greeted you with a smile and a welcome back or have a great day.
August 22, 2013
Rated 4.0 out of 5.0 by Dtown Mr. Robin
The first experience of the lobby is very welcoming. The staff is nice and accommodating. The room was nice and well kept. The bathroom is not something you would expect, very nice. The only downside during my family stay was that the pool was very cold. We called ahead to make sure the pool was open after looking at reviews saying that it had been closed during other guest stays at hotel. It was apart of our family trip before we went to Cedar Point the next day that we could not enjoy. Overall it is a nice hotel to spend the night.
August 20, 2013
Rated 5.0 out of 5.0 by Dennis2570 wonderful visit
the room was perfect. The bathroom was very clean. the staff made our stay an exceptional experience.
August 20, 2013
Rated 5.0 out of 5.0 by annz We did the Zoo Package
Hotel was very clean, all staff friendly. I was placed in a room on the first floor. Neither my nephew nor I felt comfortable on this level. We went right a way to the front desk to ask for a room on a higher level. They were full that night but were very nice and changed us. I would recommend this hotel to anyone.
August 18, 2013
Rated 4.0 out of 5.0 by Matt77 affordable and good free breakfast
Staying here as launching point for family reunion at Maumee Bay SP. Nice location, good variety for free hotel breakfast. Sheets were scratchy though and room smelled like artificial vanilla air freshener which we did not like. Staff were friendly. Parking somewhat limited.
August 17, 2013
Rated 5.0 out of 5.0 by BOMBtech001 Great stay!
Flexible and accommodating staff...very nice amenities and great breakfast!
August 17, 2013
Rated 3.0 out of 5.0 by RMSanders Fairly average hotel experience
I stayed here for a wedding, so I did get a discounted rate; for that price I'd say it was a good value. The hotel itself was fairly clean albeit oldish; the staff was friendly at check-in and check-out. The room was clean except for the carpet - and maybe that was clean too, but it felt sticky on my bare feet which always kind of grosses me out in hotels. So I pretty much walked around in my sandals. But the beds were comfortable with a variety of pillows of different firmness to choose from. I only stayed there one night, and for what I paid ($99/night#, I'd say it was what I expected. Nice enough, comfortable, clean #but for the carpet), good if you're just looking for somewhere to get some rest.
August 16, 2013
Rated 4.0 out of 5.0 by Kasey12 Friendly and helpful staff
Nice lobby, very friendly and helpful staff. Unfortunately, the pool was drained which was disappointing to the kids. Location is convenient to Downtown and zoo, and hotel is right next to a liquor store which could be a positive or negative.
August 14, 2013
Rated 5.0 out of 5.0 by Jessica1111 Great stay in Ohio
Nothing bad to say about this hotel. The bed was comfortable. The front desk was kind and gave great restaurant recommendations. The breakfast staff was helpful and accommodating. If I'm in town again, I'll definitely be back!
August 14, 2013
Rated 2.0 out of 5.0 by steph04092003 Summer Vacation
The room in the jacuzzi suite was gorgeous. Plenty of towels and pillows. Everything functioned properly....the one down side is that we spent two nights and didnt get any sleep due to the poor quality of the bed. It was like laying straight in coil springs with no mattress...it was horrible. So it wasnt as relaxing as I could b cause there was really no sleeping or laying around watching tv. Other then the that major flaw everything was great!
August 6, 2013
Rated 4.0 out of 5.0 by 11170 Great Cleaning Staff
Stayed three nights and noticed the room and building was very clean. The cleaning staff did a great job with house keeping. Front counter staff was courteous. We noticed cigarette smoke coming from another room into ours, due to health issues this was a problem. Management took care of the issue and we had no more problems. Over all thus was a good location to stay.
August 4, 2013
Rated 5.0 out of 5.0 by Civicex Great stay
Excellent customer service from Lauren at the front desk, not to mention the gals cleaning the rooms. Room was very nice and comfortable. Breakfast was very good. Recommend.
August 2, 2013
Rated 3.0 out of 5.0 by HowdyTexas Shower
I've stayed in two Holiday Inn Express and both had poor shower water pressure. Other than that, my stay was good and comfortable.
July 22, 2013
Rated 4.0 out of 5.0 by Rick714 Great location and comfortable room
We went to Oregon to visit friends and see the Toledo Zoo. We were very well treated by the staff, specially at check in (Dave knew what to do in order to make it quick and painless).Breakfast was nice and surrounding area, where our friends live, is very inviting. We hope to return soon, thanks to your service.
July 21, 2013
Rated 5.0 out of 5.0 by Teambb great place to stay
My husband and I have stayed at this particular facility every time we have visited Toledo in the past 10 years. We have never been disappointed. It is clean, secure and the staff is very helpful.
July 21, 2013
Rated 5.0 out of 5.0 by MichiganderDave Very nice hotel
Very nice hotel and staff. Loved our stay here. Would stay here again.
July 20, 2013
Rated 1.0 out of 5.0 by Black22 Will not stay again!
Dark and dingy. Furniture old and dinged up. Carpet dirty. Side entrance was dirty, trash and old onion rings inside entrance way. Cigarettes and butts on outside side entrance. We stay in many Holiday Inn Expresses, this was one of the worst.
July 20, 2013
Rated 1.0 out of 5.0 by Rick333 Hotel manager was dishonest
I booked a Senior rate room a few weeks before my stay. One week before my stay I called the Hotel directly asking for the Fisherman Rate which was $23.00 less than the Senior Rate. The manager women that I talked to said I would get the Fisherman rate when I would Check in.
That did not happen when I checked in. The manager denied me the rate saying that I would have had to make a new reservation in order to get the Fisherman rate.
Do not trust the managment at this hotel, they don't honor what they say.
July 20, 2013
Rated 5.0 out of 5.0 by Mim67 Great place to stay
We were displaced from another town due to a storm knocking out power to the town. Had to find another hotel for the night. Just kept driving towards Toledo when I saw the sign for this hotel. They had a room for us! Price was great for a walk in. This hotel seems to be brand new. It was beautiful! We had a wonderful room. Breakfast was excellent.
July 18, 2013
Rated 5.0 out of 5.0 by mick65 Great location
I stayed overnight and found the hotel to be comfortable, clean and with a friendly and helpful staff. I would highly recommend this location.
July 15, 2013
Rated 4.0 out of 5.0 by Jean88 July 5-6th, 2013
The entryway at this hotel is beautiful! The welcome staff and conceirge were very helpful! They printed off maps for us and got us to where we needed to go. The rooms were very clean and tastefully decorated. However, both my husband and I did not sleep very well due to the uncomfortable mattress. It just may be that we are spoiled from our mattress at home.
Breakfast had a large selection, I was pleasantly suprised at the variety.
The only complaint I had was the pool was a little gross. The water was cloudy, maybe due to improper chemical balance. Also, the tiles around the whirlpool were filthy.
Other than that, we had a nice stay while we attended an amazing family wedding at Maumee Bay.
July 11, 2013
Rated 4.0 out of 5.0 by JoeT2000 Good Location
We were in town for a wedding and service was great. Parking could have been better. Had to park over by the bar next door. Breakfast was good but the plates stuck together, seemed to be an issue with the supplier.
June 30, 2013
Rated 4.0 out of 5.0 by TourManager Great Rooms. Terrible Breakfast.
I love the rooms at Holiday Inns. Very comfortable and competitively priced.
However the Coffee is undrinkable. Seems like it wouldn't cost that much money to serve some better coffee. I always end up going elsewhere.
The breakfast is also really bad. I don't care if I've already been charged for it, or if it's "Free" a bunch of processed food is bad food. Fake Eggs and Sugar filled pastries are not fit for human consumption. Please try and provide some real and healthy foods in the future. This applies to all holiday inns, not just this one.
June 27, 2013
Rated 3.0 out of 5.0 by maddy47 Service just average this time around
I have been going there for 6yrs and i wasn't very happy as a priority club member! I was given a voucher that i can't redeem on line!
June 26, 2013
Rated 5.0 out of 5.0 by SW70 Home away from Home
Enjoyed our stay....bed was very comfy and breakfast offered a variety.....staff was great, and very helpful....and everything was always clean. Great place.
June 25, 2013
Rated 2.0 out of 5.0 by LinSue Poor Inside Pool Conditions
I booked this room on points for my family to stay closer to us. Prior to their departure they stopped at our house to tell us that they could not use the pool on Sunday because of the lack of cleanliness. When they talked to the desk staff they replied they had a "busy weekend". Does not matter if you have a busy weekend, the pool should be clean for all guests. My family chose not to eat there also due to fear of proper sanitation. This was embarrassing to me and I feel that my points were not spent appropriately.
June 8, 2013