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Rated 4.3 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Enjoyable. Friendly, Clean, Good location for what we needed. Pool was closed so free upgrade. Excellent breakfast. September 26, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service My husband and I came there to stay because it was close to casino. We were there for our 11yr wedding annuversary. Everything was clean. Staff was great and friendly when we arrived. Bed was very comfortable September 24, 2013
Rated 5.0 out of 5.0 by Stay sept 17 Great place going back in October and will definatly stay there September 24, 2013
Rated 5.0 out of 5.0 by stafff was great and reliable I recieved great restful night I had a pleasant stay for I was exausted from 11 hr. shift. I was so glad to get the room for it was very relaxing and enjoyable. I really didn't want to leave knowing that I had to go back to work that morning. I plan to return when I get the chance for I know I will have a wonderful stay. September 14, 2013
Rated 3.0 out of 5.0 by First Impressions...they matter Beautiful hotel. Accommodations are what you have come to expect from an express. Not dingy and gross like a regular Holiday Inn, this Holiday Inn Express is pleasing to the eye and exceptionally clean. However, I left with a bad taste in my mouth. I'm a Platinum member, which means I stay in IHG hotels ALL OF THE TIME. I don't expect people to carry my luggage, give me a massage, or drop what they are doing to wait on me hand and foot. I do expect them to be nice to me and act like they give a hoot about the people who choose their hotel over the competition. I wish I would have gotten the girl at the counter because she was exceptionally nice to the people checking in at the same time as me. I watched as they picked out their snacks and got their ice cold bottled waters and got fawned over...for being silver members. The guy who checked me in? Couldn't be bothered with eye contact, referring to me by name, asking if I needed anything, telling me where the elevator was, standing up from the stool he had pulled behind the counter (which looks terrible by the way, if you are management you should address this, I've never been to a counter at a hotel where people were sitting down in the front. Put a chair in the back if standing up is too much of a task, not in the front, it makes you look inattentive and lazy). I was on my way to find the elevator after my keys were slid to me when I said to myself, forget it, I guess I'm going to have go back and ask for a bottle of water. I know it's a little thing, but take the three seconds to give me a bottle of water, and if the guy next to me is picking a snack...I want a snack too. It's not the snack thing, it's just plain being rude by doing the absolute minimum your job requires. Go the extra step. Had you done this, I would recommend you to the hilt. The facilities are fantastic. One guy brought it all down. It's unfortunate. Hopefully this gets addressed, but I doubt it. September 14, 2013
Rated 4.0 out of 5.0 by Great service and accommodations Check-in was smooth and the guest services person had a great sense of humor. The lobby area is a step-up compared to most HI-Express hotels, and accommodations were great. Breakfast on Saturday morning was slammed but the attendant was unruffled and accommodating. Great job! The Oregon-HI Express is close to the interstate but parking is limited unless you wanted to park on the backside of the building and walk around to the front entrance. Noticed in an area "what is happening in Oregon Ohio booklet" that the Toledo-Oregon Holiday Inn Express advertisement had a typo ... your instead of you're. September 11, 2013
Rated 5.0 out of 5.0 by Excellent staff We were there for a family reunion. Everyone was very accommodating. September 11, 2013
Rated 3.0 out of 5.0 by Nice place....but.... ...do not stay in the non-Jacuzzi King Suite. The Jacuzzi Suites are located on the 2nd Floor (figure that one out), and the King Suites are below. If the Jacuzzi is on, what you hear below is something like a jet taxing. Hope (and pray) that they use it in the daylight hours because you will not get any sleep. Fortunately for us, it was just a novelty for them and was never used again. .....hopefully you do not have twenty-somethings next to you during a festival. Even when I warned the Front Desk that they were quite loud during Saturday afternoon, we were woke up at 2am when they came back from hitting the bars after the GAF. The Front Desk did nothing about the continuing door slamming (their partying was softer than the afternoon, but duh, we didn't have the TV on at 3am), I guess I would have preferred the Jacuzzi noise on over drunk idiots, but management didn't care that we really had an issue all weekend. Beautiful, clean place. The breakfast is very average compare to the other chains that offer buffet-style. But we do come to sleep, right? September 10, 2013
Rated 5.0 out of 5.0 by Jacuzzi Room Loved having our private jacuzzi tub! What a great way to relax with a glass of wine. Very clean! September 4, 2013
Rated 5.0 out of 5.0 by Great hotel We stayed here last week with our two year old to spend time with her before she becomes a big sister in a few weeks. She loved the pool, which is why we chose the hotel. The hot tub broke in the afternoon and they were waiting on a part but we told up front about it. The staff was friendly and kind. Breakfast was good! It's tucked back in behind buildings so we missed it the first time. September 4, 2013
Rated 5.0 out of 5.0 by Hidden Gem The road was closed the way the GPS took us, but after going around and finding the other way in, we were pleased with what we found. The entry way was very nice. The room was bigger than expected and super clean. We used the pool in the morning after a hot breakfast and it was very refreshing. Though this one is slightly out of the way and not right off the highway, it was worth it. We recommend it and will return for our neice's wedding even though it is farther from the wedding venue than the wedding hotel. September 3, 2013
Rated 5.0 out of 5.0 by Excellent hotel Everything was great during my stay. Would stay again when in the area. September 1, 2013
Rated 5.0 out of 5.0 comfortable, courteous staff I stayed here the night before and night of my wedding. We had fantastic service! The staff was courteous and answered all of my questions with ease. It was requested for our towels to be folded into swans and hearts. When we arrived to our room it was done! They looked amazing! The jacuzzi was clean and very delightful! I definitely recommend this location to everyone. August 28, 2013
Rated 5.0 out of 5.0 by Great accommodations Great hotel. Courteous and friendly staff. Easy to find. August 26, 2013
Rated 5.0 out of 5.0 by great service Could not of been more happy with the services and staff. Staff from the front desk all the way to the maids were very friendly. They always greeted you with a smile and a welcome back or have a great day. August 22, 2013
Rated 4.0 out of 5.0 by Mr. Robin The first experience of the lobby is very welcoming. The staff is nice and accommodating. The room was nice and well kept. The bathroom is not something you would expect, very nice. The only downside during my family stay was that the pool was very cold. We called ahead to make sure the pool was open after looking at reviews saying that it had been closed during other guest stays at hotel. It was apart of our family trip before we went to Cedar Point the next day that we could not enjoy. Overall it is a nice hotel to spend the night. August 20, 2013
Rated 5.0 out of 5.0 by wonderful visit the room was perfect. The bathroom was very clean. the staff made our stay an exceptional experience. August 20, 2013
Rated 5.0 out of 5.0 by We did the Zoo Package Hotel was very clean, all staff friendly. I was placed in a room on the first floor. Neither my nephew nor I felt comfortable on this level. We went right a way to the front desk to ask for a room on a higher level. They were full that night but were very nice and changed us. I would recommend this hotel to anyone. August 18, 2013
Rated 4.0 out of 5.0 by affordable and good free breakfast Staying here as launching point for family reunion at Maumee Bay SP. Nice location, good variety for free hotel breakfast. Sheets were scratchy though and room smelled like artificial vanilla air freshener which we did not like. Staff were friendly. Parking somewhat limited. August 17, 2013
Rated 5.0 out of 5.0 by Great stay! Flexible and accommodating staff...very nice amenities and great breakfast! August 17, 2013
Rated 3.0 out of 5.0 by Fairly average hotel experience I stayed here for a wedding, so I did get a discounted rate; for that price I'd say it was a good value. The hotel itself was fairly clean albeit oldish; the staff was friendly at check-in and check-out. The room was clean except for the carpet - and maybe that was clean too, but it felt sticky on my bare feet which always kind of grosses me out in hotels. So I pretty much walked around in my sandals. But the beds were comfortable with a variety of pillows of different firmness to choose from. I only stayed there one night, and for what I paid ($99/night#, I'd say it was what I expected. Nice enough, comfortable, clean #but for the carpet), good if you're just looking for somewhere to get some rest. August 16, 2013
Rated 4.0 out of 5.0 by Friendly and helpful staff Nice lobby, very friendly and helpful staff. Unfortunately, the pool was drained which was disappointing to the kids. Location is convenient to Downtown and zoo, and hotel is right next to a liquor store which could be a positive or negative. August 14, 2013
Rated 5.0 out of 5.0 by Great stay in Ohio Nothing bad to say about this hotel. The bed was comfortable. The front desk was kind and gave great restaurant recommendations. The breakfast staff was helpful and accommodating. If I'm in town again, I'll definitely be back! August 14, 2013
Rated 2.0 out of 5.0 by Summer Vacation The room in the jacuzzi suite was gorgeous. Plenty of towels and pillows. Everything functioned properly....the one down side is that we spent two nights and didnt get any sleep due to the poor quality of the bed. It was like laying straight in coil springs with no mattress...it was horrible. So it wasnt as relaxing as I could b cause there was really no sleeping or laying around watching tv. Other then the that major flaw everything was great! August 6, 2013
Rated 4.0 out of 5.0 by Great Cleaning Staff Stayed three nights and noticed the room and building was very clean. The cleaning staff did a great job with house keeping. Front counter staff was courteous. We noticed cigarette smoke coming from another room into ours, due to health issues this was a problem. Management took care of the issue and we had no more problems. Over all thus was a good location to stay. August 4, 2013
Rated 5.0 out of 5.0 by Great stay Excellent customer service from Lauren at the front desk, not to mention the gals cleaning the rooms. Room was very nice and comfortable. Breakfast was very good. Recommend. August 2, 2013
Rated 3.0 out of 5.0 by Shower I've stayed in two Holiday Inn Express and both had poor shower water pressure. Other than that, my stay was good and comfortable. July 22, 2013
Rated 4.0 out of 5.0 by Great location and comfortable room We went to Oregon to visit friends and see the Toledo Zoo. We were very well treated by the staff, specially at check in (Dave knew what to do in order to make it quick and painless).Breakfast was nice and surrounding area, where our friends live, is very inviting. We hope to return soon, thanks to your service. July 21, 2013
Rated 5.0 out of 5.0 by great place to stay My husband and I have stayed at this particular facility every time we have visited Toledo in the past 10 years. We have never been disappointed. It is clean, secure and the staff is very helpful. July 21, 2013
Rated 5.0 out of 5.0 by Very nice hotel Very nice hotel and staff. Loved our stay here. Would stay here again. July 20, 2013
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