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Rated 4.4 out of 5 by 289 reviewers.
Rated 5.0 out of 5.0 by Beuatiful Hotel I thought I was staying in a Staybridge the way this Hotel is set up. Comfortable room, beds and the lobby is a nice, roomy place to meet. Great laundry room Really close to BYU Stadium and downtown Salt Lake July 24, 2015
Rated 1.0 out of 5.0 by Poor customer service Holiday Inn Express has always been my first choice of hotel due to it's service and amenities. This time that was not the case. This review is mainly for this hotel only. Upon arrival, I went to the front desk, there was a clerk name Phil. No eye contact, no Hi, no how may I help you. I assumed he was busy so I waited patiently. 5 minutes goes by still nothing or even acknowledgement that I was there. After about ten minutes my brother that was waiting with me finally asked him, is there something wrong with the computer? He looked at us and said, nope....we asked can you check us in...here is the great response we get from him....waiting on you guys..that was his exact words...we were both dumb founded...He went on to say that he though we were waiting on someone...really...Phil......after we were checked in, there was no apologies...this was a very awkward experience. If you want to stay here for the great price and cleanliness then do so. I would absolutely will not recommend this hotel to anyone passing by or planing a trip out here due to Phil. July 24, 2015
Rated 4.0 out of 5.0 by Comfortable bed The hotel was selected for a family reunion. There was a nice lounge for visiting July 22, 2015
Rated 5.0 out of 5.0 by Reasonable Quality and Comfort I (we) appreciate the reasonable cost of a night stay with regard to the discount I have received with AAA in the past. At my (our) age, We like to feel appreciated for using your services and enjoying the quality of the facility. Senior citizens need to have more "comfort" than when we were younger, and appreciate the quality of the wonderful breakfast that is offered. One surprising event was the evening Manager's reception that we were able to enjoy the first time it was offered. We were disappointed with the same event the 2nd evening we were there, at another date, during the reception. Everything was so minimal in comparison to our first experience. The manager wasn't there, either. It really won't be worth It to attend, in the future, inasmuch as we don't drink beer or wine, and have the food offering to be so minimal. I guess we were spoiled with the first experience. July 21, 2015
Rated 5.0 out of 5.0 by Great locations I recently stayed at the Holiday Inn Express in Orem UT and stay there whenever I am in the area. It's a beautiful hotel and the service is first class. July 21, 2015
Rated 4.0 out of 5.0 by Had 12 Rooms...all great We had 12 rooms, all were great! We stayed there last year and we will plan to come again next year! July 20, 2015
Rated 1.0 out of 5.0 by Unhappy with my stay The room was not clean and I was not happy with that. You go to a place and it should always be clean. July 19, 2015
Rated 5.0 out of 5.0 by Great stay! Great place to stay, close to BYU. We love the location and the overall feel of this hotel. July 18, 2015
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