Rated 4.5 out of 5 by 304
Rated 5.0 out of 5.0 by Darrington Best Hotel in Orem
I have stayed in a few with another chain, but have gone to Holiday Inn Express since they built this location
August 29, 2015
Rated 5.0 out of 5.0 by umfrog Great location and service
This was a very convenient location and a comfortable hotel.
August 26, 2015
Rated 5.0 out of 5.0 by millerfamilymom Nice mid-range hotel with good amenities
This facility is located with easy access to I-15. As for location, it is not very close to BYU, where I needed to be every day but many of the hotels are in this vicinity so that was expected.
The rooms had showers only but they were big with a very nice, adjustable, soft shower head. We had no problems getting enough hot water.
We appreciated the fridge and microwave in each room (no freezer space). Ice was not located on each floor but that probably makes for a quieter stay.
When we arrived for our 4 night stay, the 4th floor non-smoking hallway smelled like smoke and I worried a bit but the room was fine. By day 3 the smell was gone even from the hallways. Had it gone beyond the hallway I would have been upset but it was fine.
We had 3 rooms for our extended family. One day one room was not serviced by housekeeping - apparently overlooked. It was not a big deal for us but I think they should check more carefully to be sure all beds are made with clean towels even for returning guests who did not request a change of linens.
The price rose incrementally over the 4 nights and I didn't like that, but it was stated when reservation was made.
Breakfast options were decent but kids would have liked chocolate milk which was available in limited quantities and not restocked so if they went down late they didn't even know it was an option. Muffins were OK but I would have preferred the small danish pastries I sometimes find. Eggs appeared to be the reconstituted variety but not a big deal for me. It was much nicer than many places I have stayed and dining room was of sufficient size, much better than most places so it was a comfortable complimentary breakfast.
Pool was nice, clean and hot tub was perfect temperature. It's inside so in the summer it felt very hot and humid but that means it's available year round. There were a few small towels only and this was not restocked so some of the guests weren't able to get them. We didn't want to trudge to the front desk in swimwear to ask for more. I would appreciate someone being attentive to this.
I didn't use it but there was a nice little fitness center too.
Staff was courteous and responsive.
I will likely stay here again as things went very smoothly.
August 23, 2015
Rated 5.0 out of 5.0 by Gethans Nice Room!
Very nice, clean suite! Clean with a very comfortable bed. Our second room was the same price, not quite as nice, but just as clean.
August 22, 2015
Rated 5.0 out of 5.0 by Jacque19 Catered to the handicapped; received first floor room, as requested
We appreciate the fact that the Holiday Inn gave us a room on the first floor, as requested, due to a handicapped member. We also appreciated the fact that the room had both a microwave and a refrigerator. This helped keep food fresh and not spoiled.
The morning breakfast was very good and offered a wide variety of food. The staff was accommodating. There was plenty of room to sit and enjoy the breakfast.
Hats off to the Holiday Inn Express! We will continue to use your facility, when we travel. The Stouffers
August 22, 2015
Rated 5.0 out of 5.0 by Poppy dos Great place to stay at a great rate
Conveniently located in Utah County.
Pancakes at Night was pretty cool.
August 21, 2015
Rated 3.0 out of 5.0 by Motherof3kids Room not clean
It took a full day to get our room cleaned. We checked in late after a full day of driving, my 10 month old found many food items
August 20, 2015
Rated 5.0 out of 5.0 by tljcrocks Overnight getaway
If you're looking for a clean quiet hotel to stay in the Holiday Inn Express and Suites in Orem-North Provo can't be beat.
The room was clean, modern and the bed is absolutely comfortable.
I stayed the weekend prior to UVU starting classes again so it was very crowded, That however did not change the level of quality.
August 19, 2015