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Rated 4.2 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Awesome Experience Upon entering this property we were welcomed with open arms. We did not have a reservation and were recognized as priority club members. The front desk clerk was so friendly and helpful. She ensured that we were well cared for. It was such a pleasant stay and I would recommend this hotel to all! February 28, 2014
Rated 3.0 out of 5.0 by Student noise Hall was had constant traffic till 3 am. Very noisy thru out the night. February 28, 2014
Rated 5.0 out of 5.0 by Great Hotel My wife and I enjoyed our time at this location. The staff at the front desk was friendly and really helpful. We also really appreciated how the rooms were cleaned and that they would help us with anything in a timely manner. Very impressed! February 26, 2014
Rated 5.0 out of 5.0 by Enjoyed our Stay! Room was very clean and staff very friendly and helpful (great rates!). We enjoyed the pool as well! Free breakfast was good! We'll be staying here again! February 26, 2014
Rated 5.0 out of 5.0 by Love this Hotel!!! Awesome staff and very clean rooms... I recommend this hotel to everyone... February 24, 2014
Rated 3.0 out of 5.0 by The room was dirty and had not been cleaned I have been staying at this Holiday inn for over a year. During that time I have seen the service and room quality drop dramatically. On my most recent stay, the room was very dirty. The floor had not been vacuumed. There was pop corn all over and bits of food. I had to wear my shoes. The shower was full of hair and very unclean. It is sad to see such a nice hotel go down hill so fast. I am not sure I will stay there again. February 17, 2014
Rated 2.0 out of 5.0 by NO HOT WATER Tried to take shower on Sunday morning- NO HOT WATER February 12, 2014
Rated 3.0 out of 5.0 by Comfortable bed. Clean Room. Ok staff. Breakfast not so good. We choose this location because it is the closest to BYU Provo. But the last 2 times we stayed we didn't find the breakfast any good. Twice in a row they served biscuit and gravy... ~ their pancake maker was a joke. There was a dog that kept coming in and out and the front desk staff was no where to be found. The staff assigned at night was very nice but the ones who worked in the morning were not very pleasant... They barely stay in the front you have to always look for em at the back. We ask how late we can check out and if we can have a little later check out ~ front desk said no because we weren't elite status? Made me feel unappreciated although we've returned to this location at least 3 times in one year. I told my husband I'd rather drive a little further to your location in Holiday Inn at American Fork where it is newer, cleaner. And friendlier and the breakfast was fresh and good variety. And the price is also less. And the sales director was very cheerful and attentive. February 10, 2014
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