Rated 4.4 out of 5 by 239
Rated 4.0 out of 5.0 by bertrum Staff were friendly and rooms were comfortable
On arrival the front desk was very friendly and helpful after along travel day. The best was when we were offered the manager special drink and light snack in the breakfast room before dinner.
April 16, 2015
Rated 5.0 out of 5.0 by Samnay Great Overnight Stay
No problems checking in Late and having a great time in the pool the next day with my boys
April 9, 2015
Rated 4.0 out of 5.0 by Jonesrock7 Broken bed
The staff was great mentioned they were full and could not upgrade. Helped with a rollaway bed so quickly that they were there as we were arriving in our room.
The mattress in the bed next to the windOw had a huge sag. Very uncomfortable, did not get much sleep. Since they were sold out we did not mention the poop bed quality until we checked out. The staff again was kind responsive to our complaint and said they would have maintenance look into it. They apologized for the uncomfortable bed.
April 8, 2015
Rated 5.0 out of 5.0 by Qaptain Great hotel with free breakfast
I have stayed at many Holiday Inns and their partners. This one in Orem is always my favorite. We have meetings every month in Provo, but I always stay at this hotel. Very easy access to the highway, a variety of rooms to choose from, and FREE breakfast. It's great when you can just grab something to eat on your way to a meeting and not have to worry about stopping for food. Lots of parking spaces. The staffs are always very pleasant and helpful.
The internet could use some touch up. It got laggy at times. But can't complain too much when it's free.
Overall, I have not been disappointed with any Holiday Inns, yet....
April 4, 2015
Rated 4.0 out of 5.0 by JG55 Lighting
Room lighting not very bright; has depressing feel;
Parking lot lighting poor
April 4, 2015
Rated 5.0 out of 5.0 by El123 wonderful staff and relaxing stay
I was at this hotel for a conference visit with work. The front desk clerks were wonderful and kind, very helpful. The room was Amazing and great price. They returned my calls and questions and were very professional. I was in a very quiet, Large room which made me feel a little spoiled. I was not able to take part in the extra activities there, i.e.. swimming, gym. But we did have a nice room for the conference.
the only sad thing was, my bathroom towel was covered in hair, not my hair. That made me slightly uncomfortable.
Thank you for the wonderful stay.
April 1, 2015
Rated 5.0 out of 5.0 by chrisp505 Excellent Location and great rooms
This hotel is excellent, we have stayed here many times and always get treated excellent. Rooms are always clean and comfortable and quiet. Hotel staff is super friendly and helpful. The view going outside the hotel is spectacular.
April 1, 2015