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Rated 4.3 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff Staff was very attentive and detailed oriented. Hotel offered quiet and comfortable beds and was close enough to the highway, yet far enough away to avoid highway noise. Would stay here again. July 31, 2014
Rated 5.0 out of 5.0 by Staff at breakfast were great. Staff was very friendly and helpful. They went out of their way to be nice to my kids. July 27, 2014
Rated 4.0 out of 5.0 by One Night Travel Stay The facility is on par with other HI that we have visited. The breakfast eggs were a little off and the turkey sausage had no seasoning so they were somewhat tasteless. For those not on a diet, the cinnamon rolls were warm and tasty. July 27, 2014
Rated 5.0 out of 5.0 by Great Staff We needed two rooms and when we called ahead the staff was so nice and accommodated adjoining rooms so my wife and I could have some down time without a child in our bed. Thanks so much :) July 26, 2014
Rated 5.0 out of 5.0 by Great People and Service I was at the Holiday Inn on Business and was working 16-18 hour days. Staying at the Holiday Inn was great, I spend three weeks with only going home for three days. Customer service personal was amazing on all three shifts. Smiles and accommodations rated at Excellent. Phil was one of my Favorites as he always had a way of making me smile and perk up after my long and stressful day at my Clients. Looking forward to my next Visit. July 26, 2014
Rated 5.0 out of 5.0 by Great stay We enjoyed the time there, service was great, just had an issue with charges after checking out, breakfast was nice but would like to see more cut up fresh fruit. July 24, 2014
Rated 5.0 out of 5.0 by clean room pool had way to much chlorine but we had a great stay July 23, 2014
Rated 5.0 out of 5.0 by Condition of hallways, elevator The floor covering in the elevator was worn and stained and did not reflect the same quality that we had seen when staying there in the past. The 4th floor hallway had unpleasant odors, even smelling like cigar smoke or something similar. I reported it to the desk. The hallway carpets appear to need a good shampoo. The shower door guide needs to be cleaned out. July 23, 2014
Rated 2.0 out of 5.0 by Below average holiday inn express The pool area was littered with bunches of long hair and garbage. Dirty towels were piled high and clean towels were nowhere to be found. Clearly the hotel was understaffed because our bathroom was dirty ad well. The pool area was small in relation to the amount of rooms the holiday inn express had. July 22, 2014
Rated 5.0 out of 5.0 by Great stay and value We frequent this town often and always try and stay at this location. Other hotel chains in this area are not as clean or accommodating. We usually stay here every other month. The only time it is difficult to get a room is during graduation season. July 21, 2014
Rated 4.0 out of 5.0 by Nice Hotel/Comfortable Room I stayed overnight with my 3 children. I loved that there were both firm and soft pillows (labeled) on each bed. The beds were comfortable. The room was clean. The wireless internet was reliable and easy to use. I did not have breakfast during our stay. There were several minor maintenance issues in my room (missing the bar latch on the front door, the shower doors were very difficult to slide, and the TV power cord had a short) but they were only minor inconveniences and did not affect our overall experience. My only complaint is that we reserved a room for 4 and there were only 3 bath towels in the bathroom. The staff were fast and efficient and polite. I would stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Comfort Plus Awesome stay. Since our last two Holiday Inn Express stays...we are LOYAL customers. Thanks for a great stay in a well appointed and spotless room. July 19, 2014
Rated 5.0 out of 5.0 by Comfortable room, very friendly staff! Very nice hotel. I've never stayed at a bad Holiday Inn Express! That's why I'm a club member!! July 15, 2014
Rated 5.0 out of 5.0 by clean and comfortable Room was clean. Air conditioning comfortable. Staff was friendly. Having stayed in the area at another hotel this was far superior. I would definitely choose this hotel again. The location was great. July 10, 2014
Rated 5.0 out of 5.0 by Great place to stay This facility is in a great location right off of I 15. The staff is excellent and the rooms perfect. Clean and neat. Located with 3 minutes to many restaurants makes it the perfect location. Breakfast is excellent and the people serving were very happy to be there. A good sign. Quick check in and check out process. Overall one of the better Holiday Inns we have stayed at. July 8, 2014
Rated 4.0 out of 5.0 by GREAT EXPERIENCE Only drawback would be both the lack of an ice maker and vending machines. July 7, 2014
Rated 5.0 out of 5.0 by Home Away From Home This has to be one of my favorite properties. Home away from home. The Staff is always so kind and welcoming. the décor is Amazing. The smell when you first walk through the doors is so divine. I recommend this Hotel to everyone and anyone. Its very Beautiful and well kept. As I said before the staff is so great. I could sit all day and just talk to the girls that work the counter. The Staff just makes you feel like family. I will continue to keep coming back. July 2, 2014
Rated 4.0 out of 5.0 by Good location, Comfy Bed, Good shower, good service Overall my experience was good. I got a good value for the cost of the room and so that was a plus as well. I think the room staff could be a bit more detailed & thorough during their daily clean & restock the room routine. Yes.. More toilet paper would be nice if it is running low. Overall though.. had a good experience and the staff, though it seem to be a tight compliment, were very responsive. They did a good job jumping in and helping out quickly. Also hotel is in a good location... just across the parking lot is a 24hr subway and you are 1 minute from the highway... a Super Walmart is across the street so a good central location and good quality standard amenities and a GREAT VIEW of the MOUNTAINS...... Beautiful!!! July 2, 2014
Rated 5.0 out of 5.0 by Great hotel We were here for a one night stay on a business trip, and it is a very nice hotel. Everything was very clean, up to date, and worked well. The temperature in the room was easy to control and worked great, TV was nice, bed and pillows were very comfortable. I was on the main floor just outside the lobby, and even then, with many people in our group, the noise was very minimal, and not bothersome at all. Parking was plentiful, grounds were kept clean, and staff was very helpful and friendly. I'd stay here again for sure! July 2, 2014
Rated 5.0 out of 5.0 by Great Hotel and Wonderful Staff!!! This is a wonderful hotel to stay at . The staff was friendly , the food was hot and edible. The room was amazing and clean. I recommend this hotel to other people. I will continue to come back as usual. June 28, 2014
Rated 5.0 out of 5.0 by Best place to stay in Provo/Orem Outstanding staff took care of my every need. My wheelchair accessible room was large and very comfortable. The bathroom was very easy to use and the roll-in shower worked very well for me. Breakfast was warm and delicious, although the menu of cheese omelets, sausage, and biscuits with gravy was a little plain compared to some comparable hotels. But the very kind and attentive breakfast staff made up for it ten-fold. Will absolutely stay at this hotel again when I'm in the area! June 27, 2014
Rated 5.0 out of 5.0 by great place to stay Hotel room was clean and fresh. Hotel grounds were clean and well kept. Would stay here again. June 26, 2014
Rated 5.0 out of 5.0 by Nice Stay We had a nice room that was clean and spacious. The front desk staff was very nice and helpful as well. We will definitely stay at this property again if the opportunity presents itself. June 25, 2014
Rated 5.0 out of 5.0 by Great Service as usual Greeted and recognized as Platinum Member with upgrade and welcome pack, even though the hotel is busy and probably almost full and can "sell" the suite room like some other location. Front Desk immediately taking care of the rate issue when corporate rate did not show up in the system and escalate them immediately to the Manager. Fast response and service! Definitely will come back again. Keep up the good service and please maintain the property well! June 23, 2014
Rated 5.0 out of 5.0 Clean, contemporary rooms and great service Good location in Orem area, not too far from restaurants and sub shop in walking distance. Hotel staff is friendly and professional. The property is pretty new so everything is contemporary and clean. I've stayed here several times for business trips and will be back in the future, whether for personal or business travel. June 23, 2014
Rated 5.0 out of 5.0 by Always a great stay! The staff here is wonderful. Rooms were cleaned. The décor was very pleasing, June 19, 2014
Rated 5.0 out of 5.0 by Great Stay! It was a great place to stay and alternative to the usual hotels near BYU campus. Comfortable beds and great price made it win for us. June 18, 2014
Rated 5.0 out of 5.0 by Good breakfast and a comfortable bed I stayed at this hotel because my company has a corporate account there, but after my stay, I would recommend them for a trip of any reason. The breakfast was very good for a complimentary meal and the rooms were spacious and clean. The bed was very comfortable and the room was quiet overnight making getting a good night sleep very easy. June 16, 2014
Rated 5.0 out of 5.0 by Return Customer Just spent my third stay in the last 8 months, and am still impressed. I love the location, the quiet, the comfort of the beds, really nice rooms, and friendly staff. Looks like I will come back again! June 15, 2014
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