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Rated 4.3 out of 5 by 61 reviewers.
Rated 2.0 out of 5.0 by Change the mattresses! Stayed in a double queen bed room and the mattresses were so old that it felt like you were falling into a bowl in the middle of the bed. ...Shows property not investing in guest comfort. Also, when toilet flushed, the lever would get stuck in the bottom position, thus water would continue flowing into the tank until one "jiggled" the lever. Very annoying as this caused an argument when I had to get up in the middle of the night after my daughter used the toilet. Only two elevators for size of property and very slow. I'm a Priority Club Platinum member and was not recognized as such upon check-in, never received any complimentary waters/snacks, or room upgrade as I had requested. Upon check-out, I was asked how my stay was and I said "OK." Front desk staff did not care to ask further why it was only just OK. Definitely wonder why this is an IHG member property? ...Did not meet my level of expectations. June 17, 2013
Rated 5.0 out of 5.0 by Excellent location and outstanding service As a business traveler staying over a weekend I especially appreciated being able to combine business with pleasure at this particularly well located and appointed hotel. With a wide variety of restaurants and attractions within walking distance I could play the tourist, while the wide range of business services ensured by work remained up to date. Mary, the General Manager, deserves special commendation for going out of her way to see that the specific business services I needed were provided by the hotel when I fully expected to have to find a specialist business store. June 16, 2013
Rated 5.0 out of 5.0 FABULOUS! My daughter and I were in Orlando for an annual hair show. I booked this Holiday Inn as a last resort, at the last minute, due to difficulty at another hotel. Upon arrival, we were greeting warmly by the front desk gentleman and the wonderful service only continued from there. This has got to be one of the nicest, cleanest Holiday Inn Expresses we have ever stayed in!!! I highly recommend it to everyone. June 9, 2013
Rated 5.0 out of 5.0 by Great value Clean rooms, great breakfast, very friendly front desk staff. Great location. Overall great value! June 8, 2013
Rated 4.0 out of 5.0 by Great room and service The room was great, with the sofa , it gave you extra space to relax. The staff were friendly and helpful. We were able to store the extra suitcases at the hotel, while we were on our cruise. The pool are was nice and clean. It made our stay really enjoyable. June 2, 2013
Rated 5.0 out of 5.0 by exelent room any time when I have to travel to Orlando I try to stay on this hotel because the location is very convenient May 22, 2013
Rated 3.0 out of 5.0 by Very poor WiFi Very poor in room WiFi. Staff was not helpful, they did not help resolve the WiFi issue. Stayed at this hotel twice and had the same problem. If WiFi is not significant for you then it is a great place to stay. I changed the hotel due to WiFi issues. May 22, 2013
Rated 4.0 out of 5.0 by Great Location My overall stay was good. The cons of the stay would be the uncomfortablity of the pull out chair and the that fact that the room had only one television although it is considered suite. I wasn't satisfied with the outdoors pool either. May 21, 2013
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