Rated 4.2 out of 5 by 127
Rated 1.0 out of 5.0 by Jackiejohn check in
checking in early morning informed the reservation it, we got there after 13 hrs drove from virginia, we waited atleast ten minutes at the front desk and no one there around 3am i even tapping the counter desk maybe the front desk agent is sleeping or something back there. nothing on all i request was given im elite platinum member othe places i checked was great and recognized us a platinum member. it was not a satisfaction experience on this hotel.
November 2, 2013
Rated 4.0 out of 5.0 by moncur2 Off the main road..
We stayed at the Holiday Inn Express International drive in Sept 2013. The staff were very helpful ,even when busy.
The nearest restaurants are a short walk on to International drive. There are buses supplied by the hotel to take you to Universal park and Disney.
The free breakfast is good, but can get far too busy and leave you with out a place to sit. Overall this is a value for money hotel designed for people with vehicles and is well positioned at the top end of International drive.
October 30, 2013
Rated 4.0 out of 5.0 by Brian60 Internet services
As a business traveler my need to access the internet and to complete work after hours is critical. Not unlike other Holiday Inn properties, the speed of Internet access is extremely slow during early morning hours (6 to 8) and after business hours (6 to 11). I would like to see network speeds improve for business travelers that require this tool.
October 28, 2013
Rated 3.0 out of 5.0 by Kurly12 Not customer focused...only focused on $$$
My stay there was comfortable the hotel was clean...the front desk attendants and staff were nice...management however, can't say the same. I recently had a family reunion with approximately 115 guest that were to stay at this location. I was supposed to received the meeting room for free if we booked a total of 35 rooms...most hotels said 25 but this one said 35 which was ok, cause I knew we would meet it with the amount of family staying...well we had about 30 rooms booked here and their reservation dept screwed up and booked about 7 other families at the wrong holiday inn express which caused us to fall short...I assured Angeline (sales director) that we should have more than 30 based off the number of people coming. She however said no...even on the day of check in when she found out that the reservation dept screwed up she in no way shape or form offered to waive the banquet room fee. I am very disappointed in this holiday inn. My family spent approximately $7500 all together with Holiday Inn for 2 nights and you'd think they would would have waived the fee or tried to rectify this screw up that holiday inn caused. I'm disappointed and making sure that I let anyone no that may consider this location for their reunion or corporate event.
October 23, 2013
Rated 4.0 out of 5.0 by atlantasusan Nice property set back off road
Very nice property. Everything was up to IHG standards. The only problem was guest noise. Very touristy area, and very loud guests.
I will stay here again though when working in town.
October 21, 2013
Rated 4.0 out of 5.0 by PammySue Nice time
Nice- close to International Drive- friendly staff- would stay again
October 12, 2013
Rated 5.0 out of 5.0 by GregM Another Outstanding Stay
I am in a hotel 15-20 nights a month. This property is quickly becoming one of my favorites. The staff is always pleasant! Rooms are always clean. Comfortable beds. Good breakfst. Just about everything a business traveler needs.
October 11, 2013
Rated 5.0 out of 5.0 by shannon28 Toilet paper holder
remove the metal cover over the toilet paper. Everytime we went to get the paper it was coming off in little pieces. To actually get the paper you had to lift the metal cover up. Very annoying. Everything else was wonderful. Can't wait to come back again.
October 11, 2013
Rated 4.0 out of 5.0 by miqijia 交通，餐饮，购物方便，前台服务很好。
October 10, 2013
Rated 4.0 out of 5.0 by crowded Nice place to stay except....
This was a nice hotel at a great price. My only problem was the room service folks who knocked once and barged in my room at 10am while I was in a towel getting dressed!
Checkout is at 11am so I suggest telling the desk that you would like a late check out even if you don't want one....maybe that will keep the nosy staff out of your room!
October 7, 2013
Rated 5.0 out of 5.0 by dhegwood Really enjoyed this place!
Although its kind of hidden off of International Drive (GPS told me to turn right, it was on the left coming from Sand Lake Rd), it's very close to some of the coolest Orlando stuff -- It's right behind the "CSI Experience" and #probably# one of the best Indian Food places in town... but I digress...
Staff was wonderful and helpful, the room was excellent, nice breakfast #including eggs and bacon#, and my experience there was 5-star.
They don't have a pool, though, and unless you want to eat Chinese or Indian, you have to drive #again - a little off the "beaten path" on International Drive#, however, well worth the stay!
October 4, 2013
Rated 5.0 out of 5.0 by BlackStarAviation Excellent stay
I always use IHG brands, for Orlando this HI express was very comfortable, excellent staff. Although the breakfast area was crowded each morning, fresh food was constantly being made available. Location was great and rooms were clean and modern as usual. Will stay again when in town.
October 4, 2013
Rated 4.0 out of 5.0 by asesor Comfortable bed and great service....
Excelllent service from the staff and service.....
October 3, 2013
Rated 2.0 out of 5.0 by kngfsh Good But Not Without Its Drawbacks
I usually enjoy every stay at a Holiday Inn Express. Unfortunately this trip was an exception and I think it's entirely because of the location.
First, the hotel is located off of International Drive which is great if you'll be walking during your stay. If you're driving though, the traffic just to get in and out of the hotel can be brutal. You'll need to budget your time accordingly.
Second, the noise coming from the hallway during the night was very disruptive. At one point I thought there might have been an emergency because of the banging on doors and shouting. If you're at all sensitive to noise while sleeping I'd look elsewhere.
Lastly, breakfast was slammed in the morning. Every available seat was taken and you had to precariously move around your fellow guests. Not a problem if you don't mind eating up in your room though.
Everything else was up to the usual high standards of a HIE. Next time though I will choose to stay at a location that's a little further away.
October 2, 2013
Rated 5.0 out of 5.0 Great Value for price, service and food
recommend, excellent location, clean hotel, good breakfast, shuttles to parks, internet, and stuff service was really good the whole experience.
September 29, 2013
Rated 5.0 out of 5.0 by Trish24 Our Stay
We enjoyed our stay. Lovely room. Good breakfast! We'll return!
September 24, 2013
Rated 3.0 out of 5.0 by bnard12 Shuttle Issues
One of the main reasons why we stayed at this hotel was because of their shuttle service to Universal Studios. We arrived midday, so were unable to take the shuttle TO the park, which was fine. However on the way back, we called the hotel to find out where the shuttle would be picking up hotel customers to take them back - the staff had no idea where the shuttle would be picking us up, would not call the driver to find out, and told us that in order to know where to meet the shuttle we had to have taken it that morning. He told us what the shuttle was called and some text to look for on the van. We looked and waited for 45 mins and ended up paying for a cab back to the hotel, once we called the hotel back and they told us the shuttle had come and gone already. On the next day when we took the shuttle both to AND from the park, the shuttle was UNMARKED, so there was no way we could have found it when we were looking for it the day before. We were very upset at this since the shuttle service was a selling point of the hotel. The room was fine, breakfast was fine, but I would not stay here again because of the stress it caused us on our vacation.
September 22, 2013
Rated 4.0 out of 5.0 by mombordog Holiday Inn
We love the Holiday Inn Express. The free breakfast are an added bonus.
September 11, 2013
Rated 4.0 out of 5.0 by GregM Another great stay
Another great stay at this property! SUPER CLEAN. QUIET.
Still no newspaper at the door - in spite of 2 desk clerks stating they will have it delivered. No quick checkout statement delivered.
September 7, 2013
Rated 5.0 out of 5.0 by Kkim In town for one night
Staff was great. Was able to relax in the hot tub all night.
September 7, 2013
Rated 5.0 out of 5.0 by Carib Comfortable beds,clean rooms and great service
I had a very nice seven day stay. Everything was nice and clean. Great breakfast nice selection to choose from.
September 4, 2013
Rated 4.0 out of 5.0 by Cynagar Quiet in the Middle of Mayhem...
We were very nervous when we were traveling down this area of International drive because of the craziness of all the tourist and shops. We were pleasantly surprised when we made it to the hotel. It was very quiet and secluded, clean and relaxing. The beds were wonderful and the breakfast plentiful. I would stay here again.
September 2, 2013
Rated 5.0 out of 5.0 by Johnc25 Nicest HIE yet
Couldn't believe I was in a HIE. The best I have seen. Been to no less than 20. The price was also the lowest. Hard to believe.
September 2, 2013
Rated 5.0 out of 5.0 by cheath663 Service was great
We stayed for two nights. The room was great and the staff really went out of their way to help make it a great experience.
Only complaint was the breakfast was lacking in variety and a little over crowded but it was free so hard to complain much.
September 1, 2013
Rated 4.0 out of 5.0 by UK59 Well appointed hotel
Stayed for 3 nights during a 3 week vacation to the South East of the US. Primarily chosen for location given close proximity to Universal Studio's. Hotel comfortable, clean & quiet. Would be happy to use again if we return to Orlando.
September 1, 2013
Rated 5.0 out of 5.0 by Mistico Amaizing Cleaning .
I arriive at night. The person in the reception was extremely courteous. Make me fell home. Thanks
August 30, 2013
Rated 5.0 out of 5.0 by MrMartin A retreat on I Drive
It is many years since we have stayed on I Drive. Generally we stop at LBV but as we were visiting Universal for a couple of days thought we would give this HI Express a try. A newish property set back from I Drive we were impressed how quiet its location was. From check in to leaving everything was great. We had 2 rooms a double and a King and both were of a decent size with fridge and microwave. All staff pleasant and helpful but a special mention to Amber on the front desk who is a very pleasant and helpful young lady. Only downside is pool on small side and no sun on it until late afternoon
August 28, 2013
Rated 5.0 out of 5.0 by Josech Wonderful stay
Stayed at this hotel for family disney vacation our daughter first disney visit. Hotel is very clean the staff is friendly quiet place to stay room was very clean close to many restaurants and attractions.
August 28, 2013
Rated 4.0 out of 5.0 by GregM Another great stay at this hotel!
I travel to Orlando frequently on business - have stayed at this property several times, each time it is better! Always exceptionally clean., A little noisy, but that is to be expected in a tourist area. Staff is always helpful and courteous.
Why not a perfect score?
1) Breakfast - I miss the suasage gravy at breakfast that is a staple all all other HIE.
2) Newspaper. Not placed by the door for priority club memebers (was told "We don't do that here").
Perhaps if you asked the platinum or gold elite members if they want it at the door?
Would clearly recommend. - great property.
Already have my reservations here for my next stay.
August 26, 2013
Rated 4.0 out of 5.0 by FamilyTraveller101 Great base for the Parks
So we needed a place to stay whilst we hit both Disney and Universal and this hotel proved a great please to do that from.
It's position on the International Drive also allows you to walk to the wide range of eating places, but set back far enough not to hear the noise and lights of surrounding buildings.
Only 3 complaints and they did not spoil our stay. There was a large group in over one weekend that made breakfast and noise levels an issue. Second not enough washing machines for the number of people wanting to use them. And we had very slow wireless access but were at the end of the corridor.
Otherwise would go back
August 23, 2013