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Rated 4.3 out of 5 by 475 reviewers.
Rated 5.0 out of 5.0 by Great hotel....great front desk service!! Sets back just a bit off "main drag" of lots of stores, restaurants and other fun attractions. Very clean and well kept! Will consider it again if I go to that area in the future!! :) November 27, 2015
Rated 5.0 out of 5.0 by Great hotel for vacation! Very nice hotel and very close to Universal Studios. We had a plumbing problem after our first night but Juan at the front desk was quick to take care of the problem and move us to a new room. Everyone was very nice and the hotel was very clean. November 26, 2015
Rated 4.0 out of 5.0 by not at holiday inn standards would not stay there again, poor maid service, local tv channels not working, unfriendly shuttle service, You can go back in this survey and see all my comments. This Holiday inn definitely needs management review. November 22, 2015
Rated 5.0 out of 5.0 by Great location and staff The hotel is in a great location, close to Universal Studios. You can take a trolley outside the hotel that will take you to various outlets and shopping malls. It has shuttle service to Disney and Universal's parks. The rooms are very clean and spacious. The staff is very helpful, specially Joan helped us with our booking and other stuff. I would totally recomend this place. November 18, 2015
Rated 5.0 out of 5.0 by Great Over night stay Everything was great! Hotel is in a good location. In walking distance to a lot of places to eat. November 17, 2015
Rated 2.0 out of 5.0 by フロントスタッフ スタッフ同士の引き継ぎが全くされていない。航空会社のLost Baggageで、到着の翌朝荷物が着くので、到着次第、部屋に連絡してほしい旨を伝えたが、翌朝のフロントスタッフ(黒人女性)は、部屋への連絡は全く無く、お昼��くにフロントに直接問い合わせたら、IDを持って来れば、荷物を渡すとの回答。荷物は到着していたが、連絡は全く無かった。前日の担当者の対応とは全く異なっていた。また、日曜日の早朝に、同じ黒人女性にランドリーを出し、いつ受け取れるか確認したら、当日夕方に受け取れるとの返事だったが、夕方フロントに行き、別の担当者に代わっていたため、再度確認したら日曜日はランドリーは休みなので月曜日の夕方しかできないとの返事。朝方担当の黒人女性の個人的な対応ミスが起因していると思われるが、あまりにもプアな対応に閉口しました。スタッフへの教育を徹底してほしい。 November 16, 2015
Rated 5.0 out of 5.0 Hreat HIE Recommend it for business or pleasure trips. This is why I don't participate in surveys. They want you to write an essay November 15, 2015
Rated 5.0 out of 5.0 by Great Stay This location is right in the middle of all the excitement on International Drive and we couldn't have been happier with our choice to stay here. At check in we were offered an upgrade to the presidential suite. A nice perk for being a platinum elite member. The suite was very nice, comfortable and spacious. Staff was very helpful with anything we needed. We would definitely stay here again. November 12, 2015
  • 2015-11-30 T12:40:10.953-06:00
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