Rated 4.2 out of 5 by 301
Rated 5.0 out of 5.0 by WHH3 Rolling Cart
The luggage carts need new wheels; It would be good to have more carts.
January 28, 2015
Rated 4.0 out of 5.0 by LJRSR Stay in Orlando
The room, the staff and the location were excellent. Was very disappointed in the fact that the TV reception for National channels ABC, CBS, NBC, did not work at all. The excuse of the weather was rather lame, it was great weather for the four days I was there.
Returned to the room one day and had no water. A pipe had broken, that happens, but it would have been nice to know when I passed the front desk to be informed of the proble,.
January 28, 2015
Rated 4.0 out of 5.0 by palfui12 Nice hotel, nice staff, nice location
Because our family was planning on spending a few days at Universal and wanted to stay nearby at an affordable hotel that offered some conveniences, we decided to stay here....especially since we've always been satisfied with Holiday Inn Express spots in the past. The location is good and there are all sorts of shops and restaurants all around. Parking is free and free shuttle service to Universal and Disney was provided two times a day during our January stay. The free breakfast includes eggs, sausage, bacon, excellent coffee, juices.etc. It got us off to a fine start each day. The room was nice and tv excellent (as was the free WiFi). And the STAFF were among the friendliest and most responsive that we've ever had the pleasure of meeting-----from the front desk to the house keepers. We never felt like anybody was the least bit irritated by our occasional requests. In fact, they seemed happy and pleasant when dealing with us! This Holiday Inn Express should make their chain proud!
January 22, 2015