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Rated 4.2 out of 5 by 243 reviewers.
Rated 5.0 out of 5.0 by Good Quality Perfect stay nice employee,good condition room , good staff September 8, 2014
Rated 4.0 out of 5.0 by Front Desk not very friendly We accidentally left a valued ring in the bathroom. We called about an hour after check out to inform the hotel. The person who handles the lost and found and person at the front desk were indifferent and non-caring about the possibility of retrieval. We called back a second time and requested we speak with management. Ken the assistant manager was the complete opposite. He was caring, sympathetic, helpful and jumped on our concern right away. He went up to the room personally and even though the cleaners had cleaned the room, he found he ring right where we thought it might be, on top of the tissue box in the bathroom. Had he not checked the room, the next guest would certainly have access to it. Yes, it was a big mistake on our part but the attitudes of the lost and found person and front desk were very disappointing. Ken put the ring in the main hotel safe and we returned a few days later on a Sunday to retrieve. When we returned, the front desk (Asian woman with no name tag) was AGAIN indifferent and said Ken was off. We requested she call him and begrudgingly she did. Ken showed up less than 10 minutes later to get the ring from the safe. He was excellent and we felt terrible that he came in on a moments notice on his day off. KEN provided excellent service, above and beyond. We are very grateful. September 7, 2014
Rated 4.0 out of 5.0 by A pleasant experience. Our stay met all of our needs and expectations. We were looking for easy access to an early flight the next morning. September 7, 2014
Rated 5.0 out of 5.0 by Airport Stop Always use this hotel when flying into Orlando. Always and excellent choice. September 7, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Orlando Florida Good Location, great price, Good service, easy booking by the internet. September 5, 2014
Rated 5.0 out of 5.0 by nice hotel. convenient. Very nice. Convenient. Comfortable beds. Good breakfast. Staff made sure the food was prepared well and replenished. Would stay there again September 4, 2014
Rated 5.0 out of 5.0 by Very Comfortable Stay Our stay at the Holiday Inn Express on Conway Road was very comfortable. The airport shuttle ran on time, we did the park and stay. Hotel staff was attentive and friendly. Beds were extremely comfortable, rooms and common areas were clean. Great breakfast too! September 4, 2014
Rated 4.0 out of 5.0 by Breakfast Breakfast was good. It would've been great if the pancake machine was working ( disappointed both mornings ). September 4, 2014
Rated 5.0 out of 5.0 by Overnight and Parking PROs: Great service. Stayed overnight and auto remained for an additional 11 days. Cannot beat the price or the service. Fast delivery via shuttle to the airport. Con: some distance to the airport, compared with other hotels and Shuttle took over 30 minutes to pick us up upon arrival. September 2, 2014
Rated 4.0 out of 5.0 by Nice hotel Very friendly staff and the hotel runs 24 hour shuttle service to the airport. September 2, 2014
Rated 5.0 out of 5.0 by Vacation Day 1 Awesome hotel near the airport, easy to find quick check in. We go to Florida every year and would book here again in a minute. Great breakfast included in our stay the kids are hard to please when travelling and they both had enough choices for breakfast. September 1, 2014
Rated 5.0 out of 5.0 by THE BEST HOLIDAY INN The best holiday inn that I have ever been cause I've been on others but this one is the best is home away from home. It doesn't matter what day I check in front desk staff always greet me so welcome and let's not forget about housekeeping the staff is great and they work so hard to keep the hotel clean and so comfortable. Im very happy with this hotel!!!!.THANKS TO ALL THE STAFF AND KEEP UP THE GOOD WORK. August 27, 2014
Rated 5.0 out of 5.0 by Surprisingly quiet and comfortable! Used to airport hotels being noisy and rundown - this hotel was anything but. Clean and quiet with friendly staff. Would definitely stay here again if flying out of MCO. August 26, 2014
Rated 3.0 out of 5.0 by Good value, unfriendly staff. I had to call the hotel 3 times to get the shuttle bus to come to the airport to collect us. It took over 50 minutes from my first call for it to finally arrive. Not what our 2 small children needed after a long flight. When we finally got to the hotel we were met by an unsmiling, unfriendly receptionist who gave us no information regarding the hotel facilities, breakfast, wi-fi, check out times etc. Breakfast was good the next morning and check out was smooth. Hotel is close to the airport and overall good value for money for an overnight stay. Wouldn't want to stay here for more than a night though. August 26, 2014
Rated 5.0 out of 5.0 by GREAT STAY Millie at front desk and Ken, the AGM were amazing. There needs to be more customer service people like them. Housekeeping was awesome too August 25, 2014
Rated 5.0 out of 5.0 by Good A good secure place to spend the night in the middle of a long trip August 22, 2014
Rated 5.0 out of 5.0 by Great choice! We had an early flight so we were looking for a facility close and affordable..........glad we chose this one. From start to finish, it was a very pleasant experience. We'll come back again!! August 22, 2014
Rated 5.0 out of 5.0 by Best Hotel in Town!!! Very clean linen and towels, nice furnitures and comfortable beds and pillows. Very friendly and accomodating staff. Close to the airport and main highways. Accessible to restaurants. August 18, 2014
Rated 5.0 out of 5.0 by service over and above expected i stay in hotels frequently.i am comfortable with standard corporate service. i was met a the desk by "madge" who i must say was extremely efficient, friendly,and very professional .after a rather stressfull day of travel for me she helped me arrange for a nice relaxing meal at an excellent local restaurant.Madge then helped me too destress by arranging too leave my car on property untill my return flight,this was a package that i was not aware of, that she kindly informed me of. I highly commend the staff at this hotel as being willing too go over and above "sop" too be helpfull too travellers.. August 18, 2014
Rated 4.0 out of 5.0 by Great experience Holiday Inn Express has tended to become my go-to for business travel for the reasons that this particular visit was good -- they are always clean, reliable and the staff friendly. It's of course no frills, but I don't need any of that. All I ask for is a clean room and good accommodations overall. Holiday Inn Express at the MCO Airport met all of these expectations. August 18, 2014
Rated 5.0 out of 5.0 by Clean and comfy Clean room, comfortable bed, and Parking at the Hotel was great. Pick up and Drop off of shuttle, was not only on time, but the drivers were professional and very courteous. Would recommend this service to my friends. August 16, 2014
Rated 3.0 out of 5.0 by Front Desk in the evening was horrendous Girl in the front was rude, texting and generally unpleasant and did not acknowledge any customers in the lobby until she sent out her facebook message, her tweet and took a selfie before asking if we needed help. seriously, a selfie at the front desk? sheesh August 14, 2014
Rated 5.0 out of 5.0 by Nice room size & friendly staff :) Nice, clean comfortable room. We are stayed here last year and were just as satisfied. We will be staying here again this summer!!! August 14, 2014
Rated 4.0 out of 5.0 by Comfortable bed, easy location Stayed for business and the location is easy to get to the destinations I needed. Hotel is very busy, but the rooms are really quiet. The bed is comfortable and the breakfast has both hot and cold choices for all travelers. Front Desk staff is not very friendly, but ALL other staff is quite helpful and friendly. August 11, 2014
Rated 5.0 out of 5.0 by Wonderful stay other than wakeup call. Nice place to stay, but suggest backup wake up in case theirs does not work! This was when we returned from cruise, the following weekend. August 11, 2014
Rated 5.0 out of 5.0 by Great park and ride location for travel out of Orlando International airport Stayed one night before flying out of the Orlando International Airport. Hotel was conveniently located near the airport and met my two criteria - clean and safe. Room was larger than normal rooms for this chain - possibly we were upgraded due to our priority status with this hotel chain. Staff were friendly and the cost to park was cheaper than any of the area parking sites around. Travel to the airport must be arranged in advance but it was easy. When we arrived back from our trip, all it took was a quick call to the hotel and they arranged to have a van waiting when we were ready. I give this hotel a high rating because of the convenience, total cost including parking, quality of the accommodations and overall positive experience. I will definitely stay here anytime I fly out of Orlando and you should too. August 10, 2014
Rated 3.0 out of 5.0 by Rude The young lady at the front counter was not only rude to us but as we waited in the lobby we watched her interact with other guests, people on the phone and other staff and she was so rude that it made us uncomfortable. Had to call for the shuttle to pick us up at the airport, and called 20 times and kept getting a busy signal. Ended up taking a cab and costing us $25 for a service that was supposed to be provided by the hotel at no extra cost. When we let them know of the situation they said that they knew their phone wasn't working, and that was that. No offer to reimburse us for the taxi, no apology, just a glare. The price we paid was much higher then it should have been, especially when you realize that they are so far away from any of the attractions and only offers shuttle service to the airport, and you have to schedule it the night before with the front office staff. August 9, 2014
Rated 5.0 out of 5.0 by Great front desk service The informed and helpful staff gave our daughter's unfortunate flight cancellation a pleasant outcome. August 7, 2014
Rated 5.0 out of 5.0 by Clean and comfortable beds The room was very spacious and beds were comfortable. Could use bigger towels in the pool are but overall stay was excellent! August 6, 2014
Rated 5.0 out of 5.0 by Highly recommended fro IHG's consistent quality and comfort!! Stay here. We have,at least 5 times in the past 4 years and every time we need to catch an early flight from MCO. Great rooms, attentive staff, convenient to airport, shopping major roads that lead to all points Orlando. The stay and park program is great...just a few dollars a day as you travel and return to the hotel via a nice shuttle. 7 Eleven right next door and a back way entrance from hotel to the airport. You get to skip a toll. Stay here!!! August 5, 2014
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