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Rated 4.2 out of 5 by 267 reviewers.
Rated 5.0 out of 5.0 by Large Room Great Bed Airport Location First stayed here last year mostly because of it's location near airport and the shuttle. The plan was an overnight stay due to a late arrival, then breakfast, car pick up and off to Disney. We were pleasantly surprised at the spaciousness of the room, wonderful soft queen beds, 2 flat screen TV's, nice work sitting area with desk, bar fridge etc.. Breakfast was good, cheese omelets one day and scrambled the next, with bacon or turkey sausage, buscuits & gravy. The usual juice, coffee, yogurt, cereal, oatmeal. Pancake maker was not functioning. It's actually about 15-20 mins from Universal 20-30 to Disney so might not make sense to stay for that purpose, but this will always be our go to hotel for the day we arrive and the day we leave Orlando. One more little thing: it's actually possible to reach this hotel without using a toll road, and from the hotel to Disney/Universal without using a toll road. Not a big thing but the toll roads in Florida are a bit of a pet peeve. Enjoy! October 7, 2014
Rated 5.0 out of 5.0 by vacaciones Magnificas vacaciones en familia. Visita a los paruqes temáticos de Disney y de Universal Studios. Compras en as ocasion October 5, 2014
Rated 4.0 out of 5.0 by Great service and close to the airport Recently stayed here after arriving on a late flight the night prior to cruising. The hotel is located close to the airport (about a 5-10 minute drive). We had a car, and the parking was free - the hotel also has a complimentary airport shuttle. The hotel was clean, staff were helpful and professional, and the free breakfast was good. There is not much around the hotel (7-11 is right beside the hotel and there is a McDonalds down the street). Great value for a airport hotel. October 4, 2014
Rated 5.0 out of 5.0 by Great hotel choice. After reading numerous reviews on numerous hotels near the Orlando International Airport, I made reservations at this hotel. Was a great choice. Hotel was very nice, comfortable and clean. Only negative was the gentleman who checked us in. He could use a course in providing good customer service. October 3, 2014
Rated 5.0 out of 5.0 by Friendly service The staff was very attentive and eager to assist. All common areas were clean and tidy. The room was "fresh" and at a comfortable temperature. October 2, 2014
Rated 5.0 out of 5.0 by Wonderful experience I was a little shocked at location when I first arrived. But very quickly became pleased with my choice of hotels for my stay prior to my flight. my standard room was the best I have stayed in at a Holiday Inn Express. Bed was very comfortable. Room was kept very clean. It seemed like a brand new hotel. It was a wonderful experience. I will stay here in the future since it is also close to Orlando attractions as well as airport. September 30, 2014
Rated 2.0 out of 5.0 by Trip to the Airport Staff at the hotel in Orlando was accommodating, breakfast was good. The young lady who helped me book my reservation in my home town in Lake Placid, Florida is what costumer service IS. Even though she doesn't have access to a corporate computer to book it directly, she took her time to help an elderly woman. Will definitely be back there to say thank you! September 28, 2014
Rated 5.0 out of 5.0 by Convenient Business Property I had a one night stay at this property while working in Orlando. The staff was very friendly and professional. The room was clean and well appointed. It is very convenient to the airport. September 28, 2014
Rated 5.0 out of 5.0 by Great room I've stayed at other Holiday Inns and this was the biggest room and most clean. I would stay here again in a heart beat. September 25, 2014
Rated 4.0 out of 5.0 by Good location Some noise from nearby airport takeoffs and landings, but not as bad as some airport hotels. Can hear people walking above your room so if you are unfortunate enough to have a heavy walker above you with a different sleep schedule, you may be short of sleep the next morning. Best would be to get a room on the top floor if available. The hotel is a good value for the price and is close to a lot of leisure activities. Skip the breakfast other than the basics. There are a few restaurants within miles for a more extensive breakfast. September 24, 2014
Rated 5.0 out of 5.0 by Great experience All aspects of the stay were very good, we will return again September 24, 2014
Rated 5.0 out of 5.0 by Exactly what you would expect from HIX Absolutely standard airport HIX, entirely what you would expect as it is identical to most of the others in the US. Price just about ok in advance, don't think it's worth much more though. Would recommend for one night if you need to be near the airport. September 23, 2014
Rated 5.0 out of 5.0 by nice option convenient and clean. can walk to McDonalds, not much else. relatively quiet for being so close to airport. ok for families, but others are better. September 19, 2014
Rated 1.0 out of 5.0 by Poor all around management We arrived (2 rooms) to find a line at check in (5 PM--CHECK IN TIME >>>). OK it can get busy anywhere... The Manager is in the office and has to walk AROUND all of us to leave to go HOME !. She could see the line & the slow pace of the ONE gal that was checking us in . Get to the room.--- CLEAN --except the bathroom was never completed . Someone toothpaste was there & opened soaps in the shower. The staff was loud in the elevator & unlike ALL other places you stay at - no one said good morning etc. September 19, 2014
Rated 5.0 out of 5.0 by great experience great staff love the stay love the staff like the quiet area. WOULD BE NICE TO HAVE A LAUNDRY IN EACH FLOOR FOR THE GUEST. September 19, 2014
Rated 4.0 out of 5.0 by Good service and helpful I arrived later than my wife, the staff was most helpful to accommodate my wife and her needs until I arrived. September 17, 2014
Rated 5.0 out of 5.0 by Nice hotel Comfortable bed great service .........,,,,,,,,,,, September 15, 2014
Rated 5.0 out of 5.0 by OWC GFCI Great hotel at a great price. I would recommend if staying near MCO airport. The airport shuttle was very nice. September 15, 2014
Rated 4.0 out of 5.0 by Convenience Very close to the airport. Allowed me to sleep an extra half hour before an early flight. September 14, 2014
Rated 5.0 out of 5.0 by good clean hotel hotel was clean and tidy and good service. Breakfast was good and the pool area was clean and tidy. September 13, 2014
Rated 5.0 out of 5.0 by john very nice and friendly staff , thank you Front desk September 12, 2014
Rated 2.0 out of 5.0 by Sept 7 stay The hotel is located in an out of the way area, nothing located near the hotel except for a 7 eleven/gas station. Have to drive to get to anything to eat etc.. Hallways were extremely dark due to poor lighting. You could hear the planes going in and out of the airport as the room was not that sound proof. Breakfast was not worth it - eggs were rubbery and not any good. There was a meat (either ham or sausage) that I can't remember and possible potatoes. The selection of the rest of the food was lacking and you can find better selections at other hotels. Front desk made it seem like my request to have a copy of my bill was a difficult task (I had not received a copy under my door at the end of the stay). Said I should have gotten one via email when I made the reservation and they couldn't print one out. I said that I only received a confirmation and I need a copy of the bill then final were able to print it out for me. September 11, 2014
Rated 5.0 out of 5.0 Excellent Property and Value Having stayed at quite a few Hotels near the airport, I'd rank the Holiday Inn Express as one of the better options. Fast check-in with a clean & fully appointed room (inc. microwave and fridge), quiet, free high speed Internet, and very good breakfast with friendly staff. The only negative would be the location is not close to many restaurants unless you're driving - a McDonalds and seafood eatery (Fish on Fire) are about the only places close enough to walk. There is a 7-11 that's directly adjacent to the Hotel. Overall though, a great stay. September 11, 2014
Rated 5.0 out of 5.0 by Modern, clean and comfortable This property was very clean and the stay was enjoyable. The staff was friendly, from the registration area to the van driver to the staff who assisted with the breakfast. The complimentary breakfast had a wide variety to choose from, including pancakes that were made fresh for you, using a machine that I had never seen before! I enjoyed having the refrigerator in the room. Overall, it was a very pleasant experience. September 9, 2014
Rated 5.0 out of 5.0 by Good Quality Perfect stay nice employee,good condition room , good staff September 8, 2014
Rated 4.0 out of 5.0 by Front Desk not very friendly We accidentally left a valued ring in the bathroom. We called about an hour after check out to inform the hotel. The person who handles the lost and found and person at the front desk were indifferent and non-caring about the possibility of retrieval. We called back a second time and requested we speak with management. Ken the assistant manager was the complete opposite. He was caring, sympathetic, helpful and jumped on our concern right away. He went up to the room personally and even though the cleaners had cleaned the room, he found he ring right where we thought it might be, on top of the tissue box in the bathroom. Had he not checked the room, the next guest would certainly have access to it. Yes, it was a big mistake on our part but the attitudes of the lost and found person and front desk were very disappointing. Ken put the ring in the main hotel safe and we returned a few days later on a Sunday to retrieve. When we returned, the front desk (Asian woman with no name tag) was AGAIN indifferent and said Ken was off. We requested she call him and begrudgingly she did. Ken showed up less than 10 minutes later to get the ring from the safe. He was excellent and we felt terrible that he came in on a moments notice on his day off. KEN provided excellent service, above and beyond. We are very grateful. September 7, 2014
Rated 4.0 out of 5.0 by A pleasant experience. Our stay met all of our needs and expectations. We were looking for easy access to an early flight the next morning. September 7, 2014
Rated 5.0 out of 5.0 by Airport Stop Always use this hotel when flying into Orlando. Always and excellent choice. September 7, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Orlando Florida Good Location, great price, Good service, easy booking by the internet. September 5, 2014
Rated 5.0 out of 5.0 by nice hotel. convenient. Very nice. Convenient. Comfortable beds. Good breakfast. Staff made sure the food was prepared well and replenished. Would stay there again September 4, 2014
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