Rated 4.1 out of 5 by 198
Rated 4.0 out of 5.0 by redsox20042007ws Orlando Airport
Hotel really needs a washer and dryer. I am a truck driver, and stayed there for 17 nights, as I was working local. I had to find a laundromat, on the 2 Sundays, so I could do my laundry. Breakfast needs to be run till at least 11 on the weekend. First Saturday, I was there, I went down for breakfast, at 930, and there was no eggs, pancakes, sausage, biscuits, or gravy. Server wouldn't put anymore of theses out, she said breakfast ended at 10. The dining room, I guess you call it, was full, and there were still people coming in for breakfast. Overall, I really enjoyed the staff, except for the server for breakfast. Also, it is very unprofessional, that the room cleaners leave the toel carts in the hall way, every night. they leave them by the entrance on the side, by 7-11. I nearly tripped over them several times.
July 2, 2013
Rated 4.0 out of 5.0 by Rubyrose Great place!
I've stayed here twice and will do so again. Only one complaint this time however. Twice I told the front desk that the shower was not operating correctly and it never got corrected. Despite that its a good value and I will stay at this property in the future.
June 30, 2013
Rated 4.0 out of 5.0 by CoggsFamily Comfortable Room and Excellent Service
The room was clean and comfortable. The staff members were helpful, especially the shuttle driver who took us to the airport.
June 29, 2013
Rated 5.0 out of 5.0 by swimfly Great place to stay
This hotel was very comfortable. The staff was very friendly and professional. The breakfast options were excellent and it tasted yummy. I would stay here without a doubt again.
June 25, 2013
Rated 4.0 out of 5.0 by CBJB Well appointed rooms, great on size and comfort.
Took a while to locate the shuttle bus.
However when we arrived at the hotel the driver was very helpful and luckily pointed out a wonderful restaurant nearby, as there were very few other amenities in the area within walking distance.
Breakfast was rather disappointing as the cutlery and the plates were of the plastic 'picnic' variety. This made it very awkward to cut the bacon and eat cereal with a teaspoon.
The staff were extremely welcoming and helpful and the rooms were very spacious, clean and comfortable.
The facilities in the rooms included a coffee maker, microwave and iron and ironing board.
June 20, 2013
Rated 4.0 out of 5.0 by dbpen9999 Business Stay
A little out of the way but overall was happy. A little drive for dinner.
June 17, 2013
Rated 3.0 out of 5.0 by Snapper Airport Transfer need attention
Nice hotel close to the airport.
Rooms are large and clean, with the standard HI Breakfast included. Priority Club recognised with room upgrade.
Had a problem with the transfer from the airport to the hotel.
If you have a US Cell phone then you can phone the Hotel desk and they will pick you up, If, like us you, have just arrived from overseas there is no courtesy phone to contact the hotel, no signage with advice where to wait.
After over half an hour we gave up and got a Taxi, it was the Taxi dispatcher who showed us where there was a single phone we could make local calls on.
Called the hotel and waited, only after the second (v angry) call did the Shuttle finally arrive.
Not what you want after 20 hours travelling especially with 2 small children.
Finally got to the room 2 Hours after landing!!
Reception offered 10,000 Priority point as an apology but to date they still have not been credited! – Ho Hum!
Bad Arrival but hotel is fine.
June 5, 2013
Rated 5.0 out of 5.0 by TravelingG Over and Above
We chose this hotel basically just for somewherre to sleep over night after getting off of our cruise ship and before our flight the next day. The cruise shuttle dropped us off at the Airport terminal and I called the hotel for pick-up. We were asked which terminal (A or B) and when I told her A she said she would have their shuttle right there. By the time we walked down to the hotel shuttle area our van was waiting.
The driver welcomed us and loaded our luggage and we were on our way. Since it was only 10:40 I knew they would store our luggage while we relaxed at the pool until the 3:00 check in time. When we checked in, they granted us late check out of 1:15 and set us for the 1:30 shuttle back too airport. To my surprised they let us have our room as soon as we were checked in and again I was pleasantly surprised with the room itself.
There was the typical, TV, desk, dresser and closet but the bathroom was large and spacious and it had two queen size beds (not doubles) as well as an overstuffed arm chair with ottoman. The Fridge and microwave made it nice for popcorn and cold drinks later that evening.
There was a 7-11 (which we walked to for snacks), McDonalds and a small restaurant within walking distance. Since it was raining outside that night we followed the hostess's recommendation and ordered from one of the many outside restaurant menus they had and it was delivered promptly and hot.
The next morning we had a nice leisurely FREE hot breakfast and enjoyed relaxing all morning and early afternoon.
Being a Travel Consultant I will recommend this property to all of my clients arriving in Orlando either the day before or the day after a cruise.
May 25, 2013
Rated 5.0 out of 5.0 by dennis424 Great Service and very clean.
Picked us up at the airport in a timely manner and delivered us back in a timely manner. the front desk recommended a great place to eat dinner and roon was excellent.
May 20, 2013
Rated 4.0 out of 5.0 by shelley57 Friendly Staff
The staff were friendly and helpful. We enjoyed the convenience of the shuttle service to the airport. The room was clean, but there was a strong room deodorizer smell. We would stay here again because overall, we were pleased.
May 11, 2013
Rated 5.0 out of 5.0 by 1404wa Great location
Convenient to Airport & great restaurants (not fast-food) within 2 miles. Only disappointment was absence of usual Priority Club goody bag (water and/or treat). No cookies at Front Desk (another feature at many HIEs).
May 8, 2013
Rated 5.0 out of 5.0 by CC54 Outstanding Staff
We have stayed twice at this property, the night before we left for a long flight to Japan. The staff couldn't be more accommodating. The rooms are clean and fresh. The shuttle service to the local restaurants the night before and to the airport the next day was very prompt and courteous. This time we also left our car on the property for only a minimal amount more. What a great value! I would highly recommend this Holiday Inn Express. An extra bonus is having Cindy as your front desk clerk. What a very nice, sincere person she is!!
May 6, 2013
Rated 5.0 out of 5.0 by Deb41 Very nice hotel
This Holiday Inn Express was very nice. The rooms are very clean and roomy. The bathroom is modern and also very clean. They have convenient bus shuttle to the airport. The drivers are very courteous. We would absolutely stay there again.
May 2, 2013
Rated 4.0 out of 5.0 by RioRick Grandson Visit
Nice Property - Quiet, despite being very close to airport ... love free shuttle to airport!
April 26, 2013
Rated 5.0 out of 5.0 by RRMIMAGES My Stay in Orlando
I arrived at the Holiday inn express after a very long drive to florida. All i can say is that it had exceeded my expectations overall. I was very pleased with the service and staff. The room was very large and the breakfast wasexcellent.Coffee 24/7 was a great treat as well..I would recommend for family and friends.
M.K. / New Jersey
April 18, 2013
Rated 5.0 out of 5.0 by RRMIMAGES Holiday Inn Express Review
My stay was beyond expectations. The staff were very helpful,courteous and friendly.
Breakfast was very good and the big plus was coffee was availble 24 / 7. Coffee was alredy brewed.
Room was very clean and smelled fresh.
Another plus was the internet service was included with my specific room..
I would recommend Holiday in Express Orlando Airport to family and friends.
April 13, 2013
Rated 5.0 out of 5.0 by fit4everlisa Great stay
I love the cleanliness and convenience of this particular hotel. The staff and shuttle driver are always nice. I travel fairly often and this will always be my hotel of choice. I also like the park and fly aspect of the stay.
April 9, 2013
Rated 5.0 out of 5.0 by proudHIEsue Great service and a great room
The desk lady was so helpful and very pleasant....The breakfast lady was very friendly and the shuttle gentleman was very careful in driving and very prompt when he came back after our trip to pick us up.....Thank you all so much.....Look forward to visiting this wonderful Holiday Inn Express again.....We love the Holiday Inn Express's.
April 7, 2013
Rated 4.0 out of 5.0 by supapaloco departure issues
the hotel had a newly built feel, clean, fresh, and was very roomy.
The elevators sounded like they needed adjustment as they made alot of noise; we used them frequent being on the third floor.
Extra care needs to be taken by the staff for the bus schedule. We entered the hotel, asked to be put on the shuttle for an 8:30 flight; the staff recommended 6:30 and we agreed. The person at the counter proceeded to put us in at 4:30am and I corrected her to avoid being awakened any earlier than necessary. I checked back in several hours later just to make sure all was set for the bus and was assured all was well.....
at 4:30am I received a call that we had missed our shuttle appointment. I told the person calling we were supposed to be on the 6:30 shutle. I couldnt get back to sleep at this point so I dressed, packed, and went downstairs to ensure that the shuttle scheudle was set... it was not. I updated it myself, spoke with the bus driver and he assured me it looked okay.
I went up woke my family and all went well from that point forward. The shuttle driver was very friendly and helped erase some of my frustration.
April 7, 2013
Rated 5.0 out of 5.0 by Ken042013 Good, clean property with excellent service.
Close to airport and not far from major attractions. Shift manager and staff were very attentive. Facility and room very clean and well taken care of. Good housekeeping. Breakfast was typical offering and fresh. Breakfast attendant worked hard to keep things prepared and stocked and was friendly and service oriented. Would stay here again.
April 6, 2013
Rated 5.0 out of 5.0 by Crabbysnake Airport Stopover
Very nice rooms and staff.. Arrived early for our stay and were able to get into a room with a minimal wait (10 Min.). Convenient shuttles to and from Orlando Airport especially for our 0630 flight. Spacious Room equipped with coffee pot, microwave, fridge and up to date television and furniture.
April 6, 2013
Rated 3.0 out of 5.0 by dflynn Poor Communication
I experienced poor communcation at this HIE. 1. Late checkout not communicated. 2. Housekeeping staff did not respect "Do not Disturb" tab in door lock - came in the room anyway. Also left a dirty cleaning rag in the room.
April 2, 2013
Rated 1.0 out of 5.0 by Tncj Disappointed
Not pleased with this hotel at all. The sheets were stained and had holes in them. The shower curtain had mildew on it. We always book at holiday inn both in the US and overseas. This hotel seem to be the hotel that gets the left over after all others are upgraded. It is old and needs. Major upgrade and a friendly staff.
April 1, 2013
Rated 5.0 out of 5.0 by Bob65 very clean and comfortable and close to the airport
We stayed in the hotel two nights that were three weeks apart. The hotel is in a very convenient location near the airport, many good restaurants close by and the breakfast was good. The hostess preparing the breakfast food is so pleasant and cheerful. Everything was very clean and the bed was very comfortable.
April 1, 2013
Rated 3.0 out of 5.0 by lovetotravel01 less than typical Holiday Inn Express
We are big fans of Holiday Inn Express but were quite disappointed with this location. We arrived 10 minutes before the designated check in time but were told we could not get into our room. At their suggestion we went ahead and took care of the registration and payment so that they could just give us our room key in a few minutes. We went to the breakfast area for our 10 minute wait only to be greeted by PILES of garbage still there from breakfast--it is now 3:00 in the afternoon and it hasn't been cleaned up yet. The 10 minutes went by and we watched as other people got keys for their rooms; still no one told us our keys were available. We went back to the front desk and were told our room still wasn't ready. Plus they asked us again for our credit card to fill out the paperwork even though we had done it only 15 minutes earlier. Finally they gave us keys. The room itself was fine. Breakfast the next day was another disappointment however. They were not staffed to manage the number of people in the hotel. One lady to manage the breakfast area and she just could not keep up. She was very pleasant but one person was not adequate to keep food available. We found out later the hotel was full and almost everyone was checking out that morning---they should have anticipated the need for more staff. This location also does not have restaurants nearby unless you count the KwikTrip in the parking lot. The closest place to eat is a 10 minute walk and the route is NOT pedestrian friendly as noted by the front desk staff--very busy road with no sidewalk. As I said, we typically have terrific experiences at Holiday Inn Express throughout the country but this particular location should be avoided.
April 1, 2013
Rated 4.0 out of 5.0 by Magster10 Up to Par
I've stayed at this hotel before, and I keep returning because it's comfortable, clean, and located in a good area. I will continue to return whenever I visit Orlando.
March 29, 2013
Rated 5.0 out of 5.0 by Hoopmeister Nice stay
Very comfortable as usual and the personnel were helpful and courteous.
March 25, 2013
Rated 4.0 out of 5.0 by db0510 dianeb0510
My room was fine, service was fine, but breakfast left a bit to be desired. And, as a Gold member of Priority Club, I would expect a bit more than a thank you at the desk, but didn't get that,either. No water, no snack, nothing. I guess Rocky Point in Tampa spoiled me.
March 25, 2013
Rated 5.0 out of 5.0 by 1111js comfortable bed and helpful service
I was greeted by John, who helpfully told me an easier place to
park and gave me a good tip on a restaurant for dinner.
The breakfast hostess was very kind and helpful to me and to
other guests. She helped me carry food to a table and
greeted foreign visitors in their native language.
March 25, 2013
Rated 5.0 out of 5.0 by Weancy Excellent and Relaxing Stay
Holiday Inn Express was a wonderful experience. The room was great and relaxing. The sitting area added and extra bonus to the room. It was a wonderful experience and I would recommend the hotel. We even left some valuable things and found we are able to retrieve them. Thanks to Holiday Inn we had a great weekend!
March 24, 2013