Rated 4.1 out of 5 by 133
Rated 3.0 out of 5.0 by wjtravel Weekend trip.
Door to room did not fit jam properly, light from hallway came through sides and bottom of door. AC fan would not stay on even though control panel showed FAN ON. Excessive noise from hallway could be heard as well.
Maintenance made attempt to fix but did not resolve.
Staff was friendly and informative, breakfast was ok, and pool appeared to be clean.
October 27, 2012
Rated 2.0 out of 5.0 by MikeD53 Tiny room was a surprise.
For what it cost I was very surprised how small the room was. Plus no mini-frig or desk. The bathroom door was just a sliding door with no latch. Plus the paint on the door was peeling off.
October 25, 2012
Rated 5.0 out of 5.0 by camb37 good stay
very good hotel, nice people working there excellent
October 23, 2012
Rated 5.0 out of 5.0 by Scott2761 Great Hotel
Very nice hotel. The free shuttle service to Universal Studios was very handy. Would stay there again.
October 16, 2012
Rated 5.0 out of 5.0 by Dancermom Fabulous!
Before we ever even left Seminole, I had spoken to Chris at the front desk and upon my arrival he had directions to the Convention Center, found out taxi rates and the number to the taxi service ready and waiting for me. He could not have been nicer and the next day when I went to speak with his manager about how wonderful HE was, she introduced to the person who had trained him, so she must be just as accomplished with customer service. The manager that I dealt with on Saturday and Sunday morning before check out was every bit as exceptional as the others. The girl who had trained Chris had told me how to get to the Outlet Mall and when I was finally ready to head that way on Sunday, I asked the manager who gave me directions and then the other girl went to get me a printed copy. I cannot say enough nice things about the quality of service I received there. I wish I could remember the names of the others who I spoke with at the front desk, so sorry! Anyway, Priscilla, who cleaned our room made certain she was nearly invisible as I worked on my homework. She gave me extra coffee, makeup remover wipes and extra soap. Very sweet about everything.
October 13, 2012