Rated 4.3 out of 5 by 138
Rated 5.0 out of 5.0 Nothing more
Good hotel experience; This survey is WAY too long!
July 30, 2014
Rated 5.0 out of 5.0 by BmoreFamily Quality for a good price
The room was clean, nice and spacious. The price was very good for a suite with all this comfort.
July 30, 2014
Rated 5.0 out of 5.0 by Michael_S great value, comfortable,convienent booking
comfortable, great value
suggest remove stains on carpet.
July 26, 2014
Rated 5.0 out of 5.0 by Babe22 Nice accommodations with friendly staff!
The quality of service at the Staybridge Suites exceeded our expectations! The front desk staff was relaxed and friendly. The shuttle service and driver was convenient and very much appreciated because of our lack of transportation overnight. The full breakfast was nice but "The Social" was totally unexpected and exceptional! Where else do you get hotel accommodations with an evening meal and drinks provided?!? Thank you so much for such a nice lay-over on our vacation!
July 25, 2014
Rated 5.0 out of 5.0 by nay-nay Guest
I would stay there again and would tell others to stay there.
July 24, 2014
Rated 5.0 out of 5.0 by HappyMe123 Breakfast Service
It was so nice to have real plates and silverware to eat breakfast.
Service was excellent, the eating area was kept clean, and so was the rest of the hotel.
I was amazed how quiet the room was, did not hear the
airplanes flying over head.
Our stay was very nice, and when we return to Orlando I will
be sure to stay there again.
July 23, 2014
Rated 5.0 out of 5.0 by H-D Life Air conditioning
Upon arrival it was discovered that the AC in the room was not working. We were moved to another room right away. All of our needs were meet by the staff.
July 23, 2014
Rated 2.0 out of 5.0 Disappointed
below average hotel. no cleaning service on weekends, minimal service during the week. did not change bed sheet , but once a week, insufficient towels, no toilet paper and tissues. noisy customers inside and outside, curtains did not close so sun shined in early in the morning. Luckily, we were not in the room a lot, but when we were, it was not an enjoyable visit.
July 18, 2014
Rated 3.0 out of 5.0 by Sandy A Comfortable, good location
Front Desk personnel could be more customer friendly. Breakfast quality needs improvement
July 18, 2014
Rated 5.0 out of 5.0 by redlar95 great hotel with super ammenities!
I searched for months to find the right hotel for our family vacation.Our trip was to include some travel around central Florida as well as going to universal studios.This hotel was perfect for our needs.One of the members of our party kept calling your hotel "home" open our return from our day trips around area.It was so friendly and comfortable that it did feel like home! Since our return from our trip I can't stop bragging about our wonderful trip and about your facility including the price,amenities,location and overall quality of your facility. Not only would I recommend your hotel to anyone I liked but will surely be staying there again in a couple years on our next trip! Thank you so much for exceeding my expectations!!
July 18, 2014
Rated 5.0 out of 5.0 by lulu19 Very clean and great food
I am very satisfied with Staybridge. The room was very clean and comfortable. The kitchen was well equipped. They have great service and really good food.
July 17, 2014
Rated 5.0 out of 5.0 by T214 Comfortable and great service with good price
Every time I need to sleep out of my house I select Staybridge because it comfortable like home and staff are friendly and the price is acceptable.
July 14, 2014
Rated 5.0 out of 5.0 by muneca09 great service
the staff was very friendly and every thing was very clean the pool was nice my family really enjoy the stay we use the grill and staff was very helpful overall everything was excellent
July 8, 2014
Rated 5.0 out of 5.0 by A1B2C3D4 Great place to stay.
The room was cozy and spacious for a family of 5. Close to restaurants. Convenient location. The only disappointment was the size of the pool, although there were plenty of relaxing chairs around the pool.
July 6, 2014
Rated 4.0 out of 5.0 by PatDan Great location
Would have preferred light cleaning each day. Breakfast could have been better. Everything else was fine.
July 3, 2014
Rated 4.0 out of 5.0 by Jenni91 Great service and value, would stay here again!
My family stayed here during a vacation to visit Universal Studios. We stayed for 5 nights and had a great experience. The rooms were clean and comfortable. The only problem we encountered was that the housekeeping staff didn't leave us enough clean towels after cleaning our room, but the front desk staff took care of this immediately. The breakfast and social foods were good. The pool was clean although small. We would definitely stay here again!
July 2, 2014
Rated 5.0 out of 5.0 by Snix Great comfort and value
We enjoyed our visit to Orlando and were able to be comfortable and rested during our daughter's volleyball tournament. The staff was excellent in customer care and we especially liked that we could be spread out with kids in their own separate room and have a few meals in the kitchen area.
July 2, 2014
Rated 5.0 out of 5.0 by Tazgizmo Quiet and Comfortable
This was a very nice hotel stay. The beds were very comfortable. The kitchen was great to have. Stayed for a volleyball tournament. It was great to have access to FREE washer and dryer to clean the uniforms! Although this hotel is close to the airport, and had a lot of volleyball players staying there, I was never awakened or disturbed by noise! I would HIGHLY recommend!
July 1, 2014
Rated 5.0 out of 5.0 by TXuu Right nest to the airport, but very quiet.
This was my first stay at Staybridge, a nice hotel, no doubt about it, had good sleep. The staff were friendly, and nice. The room was spacious.
But there is always room to improve.
The carpet of the room seems kind dirty, and the bath room floor was not very clean.
Dog poop were found inside the elevator and the outside area, it smelled bad, and nobody cleaned them, the next morning when I tried to check out, there were still there, only flaw I felt about this hotel, but this is just a accident.
June 30, 2014
Rated 5.0 out of 5.0 by The BK Great Hotel!
Impressed with hotel overall! Good location and very clean and welcoming! Room was spacious and clean. Would recommend to anyone
June 29, 2014
Rated 5.0 out of 5.0 by AAWMOM First Stay
We were very pleased with the comfort of the hotel. We called it time-share lite.
June 29, 2014
Rated 1.0 out of 5.0 by Quin Love Staybridge, Not this location
I am an IHG/Priority Club Member; I have stayed in Staybridge Suites near Durham, NC and near Washington, DC. They were excellent; Staybridge is one my favorite hotels in the IHG/Priority Brand. However, the Orlando Airport South was very disappointing. I read the reviews on this hotel before making our reservation and I really thought the reviews were just bad experiences of previous guest. After staying there I could agree with most if not all of the bad reviews I read. Our room was not clean, we even killed a roach the morning we checked out, there are stains on the carpet, the kitchen counter had particles of food or something near the wall, each time we entered our room it smelled like mildew. Our last two – three mornings, mattresses were being moved into the hotel, some mattresses were even stored in a room right across the hall from our room. There was suitcase and a living room style chair outside behind the dumpster. Breakfast was fine, however, Styrofoam plates were out when we would arrive for breakfast, my husband and another guest were told the dishwasher was broken; however, real plates appeared shortly. The breakfast attend was not very friendly, in some cases seemed to act like she did not understand what was being said to her, we ALL (guests) felt she understood. A few members of the staff would only give their names when asked. Usually the bill is under the door the morning of checkout, it was not with this stay; we never received any newspaper, however, we did receive a few advertisements regarding restaurant in the area, this was annoying. We did not have our room clean, because we did not see the point if it had not been properly cleaned before we arrived, the housekeeping staff seemed nice when I would get fresh towels and toilet paper.
June 26, 2014
Rated 5.0 out of 5.0 by leisureman Welcoming staff; great experience
Very pleased with this hotel. Will certainly stay in the future. Comfortable beds.
June 26, 2014
Rated 5.0 out of 5.0 by antores Staybridge Suites Orlando
Continently located close to the airport. Room has kitchenette and living area, ideal for families or long stays.
June 23, 2014
Rated 5.0 out of 5.0 by Peter june 2014 june 2014
Great place, value and friendly staff. Room was comfortable with plenty of space. Will stay here again next time.
June 22, 2014
Rated 2.0 out of 5.0 by soulstice21 Worst Staybridge
This is the worst Staybridge I have ever stayed at, and I am a fan of the Staybridge hotels. First of all, I chose this Staybridge because I was holding a training workshop for work and needed to reserve a block of rooms. I reserved 20 rooms for a Mon-Friday stay, and left messages and did not receive ample communication back from the person who was handling my reservations. Then, I never met the person whom I was dealing with while there, I couldn't get her to return my calls or inquiries, she assured me that my rewards number would be attached to the rooms I was reserving and it wasn't. I called back to request that my reward number be used several times, and this was never applied. I even called back after the fact, was told that she would take care of it, but it wasn't.
The evening social was great if you were only interested in the bar. The bartender was great! But the food was terrible and the selection was the worst of any Staybridge I have ever stayed at. The rooms could use a little sprucing up. Overall, my experience with the reservation and the lack of customer service I received was disappointing. The food was seriously lacking. I stay at a Staybridge in the Tampa area and that location puts this Orlando Staybridge to shame. I would not recommend this hotel and was not treated like a Platinum member who booked a block of rooms for 20 people. I will take my business someplace else in the future.
June 21, 2014
Rated 5.0 out of 5.0 by Adrinet Excellent Hotel
Stayed there whule was attending a training, excellent service
June 20, 2014
Rated 5.0 out of 5.0 by JasonAbleAcademy Recent Stay, enjoyed the Social
I liked the 24hr pantry as I got in very late the first night. Much better than a simple vending machine. The room was great, and the breakfast was very good as well. The social was very nice, I met some nice people and enjoyed the free drinks. Overall I was very impressed with this hotel.
June 18, 2014
Rated 1.0 out of 5.0 by Wayne73135 Worst stay ever
previously cited in a full paragraph at the beginning of the survey
June 17, 2014
Rated 5.0 out of 5.0 by Robin0118 Great stay at a great price!
We stayed here in June and had a terrific time. The suite was large and had everything we needed to make our stay comfortable. I would definitely recommend this hotel to anyone that wants a great place to stay in Orlando for a great price!
June 16, 2014