Rated 4.3 out of 5 by 57
Rated 5.0 out of 5.0 by Onie Awesome stay
We loved the beds!!! And the cleanliness!!! And the breakfast!!!
And especially the staff..the gal who checked us in on Thursday..3/28, late afternoon..what a sweetheart..!!! She deserves a WOW!!!!
March 10, 2013
Rated 5.0 out of 5.0 by ChickenGirl Clean, comfortable overnight stay
Finding a hotel near where we needed to be that also felt safe was difficult but this hotel was good. A great deal of Colonial Drive is scary, but this was located in a cleaner area and the rooms are all indoor. Breakfast was ok. Was too cold to use pool, but did use hot tub, all clean. Staff was friendly. Near a lot of restaurants.
March 6, 2013
Rated 4.0 out of 5.0 by Cherylchad Holiday Inn stay
This Holiday Inn Express, Ocoee, FL was chosen as it was close to a family get together.
The difference to me for a VG stay and and Excellent stay are the "small things". This was a VG stay..and yes, I would come back and stay here again...BUT I think stating the things that can perhaps be improved might be appreciated
** No vending machines/no ice machine on the floor (3rd) I was staying
** Bathroom: tub area: no rubber mat nor "rough" tub floor....very slippery surface/ handicapped grab bar is near the shower head...not at opposite end....not helpful in that position
** Everyone is NOT a coffee drinker/enough tea bags but not enough sugar free sweetner or powdered creamers
** Perhaps my Priority Club level has slipped but was not recognized where in other HI Ex have gotten a welcome bag with a few goodies
February 25, 2013
Rated 5.0 out of 5.0 by Bella47 We always stay here.
My family and I have stayed at this hotel several times and are always pleased with the service, breakfast, and comfort.
February 25, 2013
Rated 4.0 out of 5.0 by HamptonInn No Priority Treatment
I stay at Holiday Inn Express many times a year. This is the first time as a Priority Club Member I was not greeted as such. The usual little gift pack (bottle of water, snak bar, chips, etc.) were not available either. I remarked on this to the desk clerk and he said he was only on loan for the day/night, but he would mention it to the manager.
Workout room only had two pieces of equipment, neither what I was looking for (weights or resistance).
Only outside pool, not good on rainy cool days.
There was nothing done to make a longtime priority club member feel special at this hotel.
Upon checking out the bill was just slid under the door, at most Holiday Inns I have visited there was a nice neat Express Folder with the receipt enclosed.
I had only been in the room a few minutes when a staff member unlocked and opened the door with out so much as a knock or "housekeeping" alert. She said she was sorry and went on her way.
It was a nice hotel in a good location for my purpose, for the service I got I felt it was over priced.
February 23, 2013
Rated 5.0 out of 5.0 by Wallace74 Great Staff
Staff was great. Very friendly and welcoming. Room was clean ond housekeeping did a wonderful job.
February 17, 2013
Rated 5.0 out of 5.0 by Bellbrook Great Location
Near many restaurants and the fair grounds. About 15-20 minutes from Disney and Universal. A nice place to stay with a great staff!
February 16, 2013
Rated 5.0 out of 5.0 by SeanMK Excellent Stay
Nothing but praise. Great staff, nice and clean hotel, (for a free) breakfast was very good and decent pool/hot tub/workout facilities. Closer than expected to the main drag of the parks etc. The neighborhood don't look the best but was a very safe hotel and you don't have to walk the area, plenty of other things to do in Orlando..
February 3, 2013
Rated 4.0 out of 5.0 by JiminyCricket January visit
Overall, pretty good. i was dissapointed that there were no cups or coffee in the room (an oversight by the cleaning staff?) and that the pancake maker was not working and didn't for three days. They said it was waiting on a belt that had to be changed after a certain amount of pancakes had been made. Seems like if they knew this they would keep a spare on site. Also, i asked to speak with the manager on checkin day an was told he wasn't available and they would inform him of my request tomorrow. For the next 3 days, everytime we walked past the front desk the staff asked if the manager had spoken with me. Each time I said no, they said they would remind him. Its been two weeks - I'm giving up. If the manager acts like this how can one expect more from the staff reporting to him!
February 1, 2013
Rated 3.0 out of 5.0 by Carolinasfinest7 Internet did work until the my last morning here
Bad internet, they never had a baby crib every time i ask for one. This location is very close to my wife mother house. That's why I keep staying here. I thing this is my last time coming here.
January 27, 2013
Rated 5.0 out of 5.0 by Pam18 Great accommodations
Everything was very clean, looked new and we were very pleased with the accommodations. Breakfast was also great. Eggs and sausage were a nice surprise!
January 21, 2013
Rated 5.0 out of 5.0 by LWS74 Very Pleasant Staff
Upon check-in I found out that my online reservations were cancelled. The front desk was able to accommodate me during a very busy New Years Eve. The beds were extremely comfortable. As a frequent business traveler, it was nice to be treated just as good on a leisure stay.
January 7, 2013
Rated 5.0 out of 5.0 by Trigger37 Great amenities and great service.
This was one of the best vacations of my life. The room was clean and attractive, the housekeeping staff accommodateed my needs, and the breakfasts were "the bomb"!! The kitchen lady was constantly moving back and forth to keep the food supply plentiful, and the maintenance guy was always helpful, arranging tables for the large family groups that were in ample supply. Overall experience was great, and I'll certainly return at my next trip to Orlando.
January 7, 2013
Rated 5.0 out of 5.0 by ShawnS A++ fantastic business experience!
All staff and managers went out of their way to accomodate all of our needs for this business stay. Thanks from Computer Warehouse Services!!!
January 7, 2013
Rated 5.0 out of 5.0 by crusin GReat Service
I have stayed here multiple times and have enjoyed all of them. Thank you IHG....
December 18, 2012
Rated 5.0 out of 5.0 by Inthezone Effortless check in
I registered online....got there checked in and was upstairs in my room within 10 minutes.
November 27, 2012
Rated 5.0 out of 5.0 by YesiDO Clean Comfy Good Value and Nice Helpful Staff
Good Location. Nearby restaurants. Only down is that taxi service was terrible. Took long to get there and pricey. Maybe it was just that weekend because of EDC. This has nothing to do with the hotel itself.
November 16, 2012
Rated 2.0 out of 5.0 by rmahon Comfortable Bed and nothing else
My first room had no shower curtain. When I asked about getting one I was told I could either move to another room or come get one myself. Why should I have to put up my shower curtain? I moved to another room. I probably should have just put up the shower curtain. My new room, the TV randomly shut off, the remote didn't work, the bedside lamp didn't work, the blackout shade was detached from the draw string, the sink stopper was broken and would not raise up and down so I had to remove it from the sink so the water would drain, and the closet was so small my shirts wouldn't hang in it properly when I closed the door it shoved them sideways. One day I came back to my room and there was a wet paint sign on the door. Who paints in and around an occupied room? The hotel wasn't that busy, if you knew you had plans to paint why put people in that section of the hotel? I try to stay at Holiday Inn Expresses when possible because im a rewards member, but after this experience I will seriously reconsider my choices.
November 7, 2012
Rated 1.0 out of 5.0 by efaber Terrible customer service and don't trust them to provide services guaranteed
Arranged for a crib and late check in. Called day before to confirm crib. Arrived and discovered they had given our crib away and with no backup or suggestions. No safe place for our child to sleep. Had to split our party and have half stay at another hotel that was able to provide us a crib. Not surprisingly no manager was available that evening or the next morning for us to talk to and there was no follow up call from the manager as promised. Will never stay at another Holiday Inn.
October 22, 2012