Rated 4.5 out of 5 by 70
Rated 3.0 out of 5.0 by frank49 NOT AS GOOD AN EXPERIENCE AS MY FIRST STAY HERE
The maid service left somehting to be desired this stay. The second day when I got back the the room late, I found towels I had used that morning that I had put on the floor still laying there. I figured that is was just an overdight and let it pass. Well, the same think happenened the next day when I again got back to the room. Everything else about the hotel was very good.
March 23, 2014
Rated 5.0 out of 5.0 by mrsmac2010 Enjoyable
This was a good place to stay. Clean and quite. Near everywhere we wanted to go. All in all an enjoyable experience.
March 22, 2014
Rated 5.0 out of 5.0 by Marsha349 Great Place
Clean, Comfortable, tastefully decoated..beautiful Lobby sitting area and a nice buffet breakfast
March 12, 2014
Rated 5.0 out of 5.0 by Elwood2 Very comfortable bed
I loved our room. It was large, clean and very relaxing. Only problem is why didn't I get water at check in. LOL. In the past we received water and I thought it was weird. So if this was the only complaint, you would have to say, I would stay there again!
February 27, 2014
Rated 3.0 out of 5.0 by CINCO APOPKA VISIT
I ONLY GIVE 3 STARS BECAUSE THE OF THE SHOWER...ALI, THE NIGHT TIME MANAGER VERY HOSPITABLE, NICE GENT...HOTEL LOBBY BEAUTIFUL...AND QUIET...MY ONLY REAL CRITIQUE IS THAT THE SHOWER WATER IN THE MORNING WAS LUKEWARM AT BEST...GET RID OF THE PANCAKE MACHINES PLEASE (AT ALL LOCATIONS)...PERHAPS A NOVELTY, BUT THEY ARE HORRIBLE TASTING...BETTER OFF WITH A WAFFLE MAKER...
February 26, 2014
Rated 5.0 out of 5.0 by MJS14 Best Holiday Inn Express that I have ever stayed in
Newly remodeled, great rooms, very clean, will definitely stay there again.
February 21, 2014
Rated 5.0 out of 5.0 by Lady50 Quiet
This location is very quiet and close by several shopping places. Lots of different places to eat.
February 16, 2014
Rated 5.0 out of 5.0 by John M. Great Property
We enjoyed our stay and would recommend this hotel.
February 12, 2014
Rated 5.0 out of 5.0 Super impressed!
I was completely happy with the cleanliness of the hotel and the staff was very polite. The rooms were so nice and the beds very comfortable. My favorite part was the breakfast choices! Very nice. We actually left a jacket there by mistake and when we called they still had it and saved it for us! Highly recommend!
February 12, 2014
Rated 5.0 out of 5.0 by JD101 Great Property!
Property was clean and rooms are very well appointed. Fridge, Microwave and coffee pot were all included. Staff was nice. Used my points to stay here at it was well worth it.
February 11, 2014
Rated 5.0 out of 5.0 by MisterZ Best stay in area
I come to this area for business 4 to 6 times a year. I have tried all the hotels within 10 miles and this is hands down the best. Well kept hotel and friendly staff. I have to thank Shirin at the front desk, check in was a breeze. I will definitely return.
February 10, 2014
Rated 5.0 out of 5.0 by Shelleydo Great Place to Stay
We stay here every time that we come to visit the Orlando area. I was amazed when I first walked into this hotel. Great decor, immaculately clean, quiet, and a free, light breakfast..
We've been here 3 or 4 times, and will be going back in a few months.
Another big plus is that they welcomed our service dog with open arms. He's like a family member, and very well-behaved and clean!
Definitely worth it. :-)
January 2, 2014
Rated 4.0 out of 5.0 by Leslye Serve great but charged incorrectly
The holiday inn express was very nice and would return there again. However, I was not given the senior price for the third night which I should have received and I am very upset with that. How can you charge the first night correctly, (the second night I used points) and the third night incorrectly. Does not make any sense. This would be the only reason I would not use this hotel again.
January 1, 2014
Rated 3.0 out of 5.0 by indika Decent hotel with at least one rude staff member
This is a decent hotel, and did not see any major issues as far as the accommodation quality is concerned.
After a tiring day at the theme parks, we returned to our room with dinner and a bottle of wine around 10:30pm. Once we were ready to open the wine bottle, we realized that we did not have a corkscrew. Called the front desk and asked for one. The immediate reply was "No we don't have corkscrews"; I was a bit shocked to hear that Holiday Inn did not have a wine bottle opener. I said, "What do you mean? you don't have a corkscrew? this is Holiday Inn." His response was "people never return it when they take it.."; I said "I understand.. but this is a basic need.. is there anyway you can help? " His tone suddenly changed as if I am bothering him.. " As I said, we don't have any" giving me the signal that he doesn't want to talk about this any more.
Irrespective of the history behind the "Holiday Inn Corkscrew", the staff has no reason to be rude especially this is a very basic need that they were not able to accommodate. Instead of being polite and apologetic, being rude is totally not acceptable. We ended up dinner without wine!
Spoke to the front desk girl the next day morning when I was checking out regarding this, who was apologetic and sincere.
January 1, 2014
Rated 5.0 out of 5.0 by Brooklyn47 Peace and quiet
Any time we are in Apopka, FL we stay at this Holiday Inn. We love it. The beds are so comfortable. It's a very quiet hotel, especially during the night.
December 26, 2013
Rated 4.0 out of 5.0 by 007Widow Nice clean, great atmosphere in loby
I am a IHG club Gold Elite member and I stay exclusively at Holiday Inns... The room for this one was nice larger than most and clean! Really liked room set up... having a sink in the counter top with the coffee maker, microwave, refrigerator off to itself away from the TV area! Great feature you rarely find in most of the Holiday Inn rooms I've stayed at! Kind of made it like a small kitchenette area. (I hate the coffee maker and coffee making in the bathroom like some of them have)! Hotel staff were very kind and friendly... The only complaint I had about my stay was one of the 2 beds in my room was in bad need of an upgrade. It was quite saggy, house keeping person agreed it was in need of attention! The breakfast food attendant should find a way to keep biscuits warm without them getting hard as rocks. Others I've stayed at lay foil over them to keep the lights from drying them out so quickly!
December 12, 2013
Rated 4.0 out of 5.0 by Dea57 Friendly service, clean hotel
Our stay was for a wedding in Apopka. The staff was friendly and the rooms very clean and comfortable. The only issue we had was the noise from other patrons staying on our floor. Some people don't realize they are not the only ones staying in a hotel.
December 12, 2013
Rated 1.0 out of 5.0 by Jmrodgers9 Issues
I found the staff less than knowledgable about the area and hotel policy. I booked the room for my som who was visiting from New Orleans. I had not seen him in months as he has been out of the country for months working on his PHD. He checked in very late and did not have his cell phone. I called the hotel to check on him and have the desk agent his name expecting to be connected to the room. I was told that if I did not have his room number I could not be connected. I responded by saying that I had not seen him or talked with him to get the room number. She said that was hotel policy and she could not connect me because I did not have the room number. I asked at the very least could she let them know that his dad called and she said she could not without the room number. How ridiculous. I finally hooked up with my son who wondered why I hadn't called.
December 4, 2013
Rated 5.0 out of 5.0 by malbood Excellent service without interruptions.
This hotel has extremely clean rooms and general surroundings. In addition, the Staff is courteous and are proud of the service they provide.
I would heartily recommend this facility for both business and vacation purposes.
December 4, 2013
Rated 4.0 out of 5.0 by pdvrgr responsive staff
staff acted on our request to change the linens right away.
November 21, 2013
Rated 5.0 out of 5.0 by 1994950 Home away from Home
The Location was perfect for being in Central Florida. The Hotel is located on a Major Hiway 436. Numerous businesses are handy and available. The Rooms are Clean, Comfortable and well Organized with Computer Link.
In the morning there is Breakfast. It offers a very Basic fare but adequate from a limited selection. There is a Dining Room Orderly that restocks consumed items immediately and assists Customers to their Tables with additional items from the serving line. The Orderly kept items available and helped the Line to move quickly by assisting others. The Cleanliness of the Breakfast area was immaculate with napkins, cups, condiments and utensils. The Dining Room Orderly assisted Guests with the Pan Cake Machine that made Instant Waffles and Pan Cakes for Guests desiring them. The Tables were cleared and cleaned immediately after a guest departed from the Table. The Floors were clean and no debris, food crumbs or litter Breakfast was Basic Fare.
There was no time for the Weight Room or the Pool. Too many things to do in Central Florida! Staff was helpful. The Room was cleaned to the High Quality of Holiday Inn. I enjoyed my stay and will continue to use Holiday Inn next time I am in Apopke/Orlando area.
November 21, 2013
Rated 3.0 out of 5.0 by bigjan5 New and Clean
Although the hotel is new and kept clean. We had several problems. WiFi didn't work and the neither of our two rooms could be kept cool. In addition, we requested two beds in each room and did not receive. Front desk told us that there had been no request for the two beds but we had copy of email that showed we had made the request. In addition, we checked in after 3pm and only one room was available. We had to wait for the other room to be cleaned.
November 20, 2013
Rated 4.0 out of 5.0 by TomcatSP good experience
Excellent room with confortable bed and great breakfast but the Internet Wi-Fi signal in the room was terrible. The computer in the office was as bad as the signal.
November 19, 2013
Rated 5.0 out of 5.0 by Travelontheroad Pleasant stay
Nice staff clean rooms and common space nice breakfast
November 11, 2013
Rated 5.0 out of 5.0 by EdeleG Great service
We enjoyed our stay at this hotel. Front desk person was very friendly. The hotel was very nice and nicely decorated.Room was clean and comfortable.
October 30, 2013
Rated 4.0 out of 5.0 by JohnZ44 Not bad, but could be better
There was a musty unpleasant odor when I entered the room. Inspection lead me to the bathroom. Needs more attention to cleaning. In a three day stay, management appeared to be trying to skimp on little things. A new soap was not available the second day and the third day the normal three towels was reduced to two. Full compliment of toiletries was not replenished daily such as mouth wash, soap, etc. A bit annoying.
Did not get a gift bag as a gold member although I was greeted as a Gold member.
October 6, 2013
Rated 5.0 out of 5.0 by jbeauvil13 Great Service
Our weekend stay was very relaxing. The hotel is close to major highways and allowed for easy shopping and getting around. The room was extremely comfortable, clean, and accommodating. The staff was EXCELLENT, friendly, smiling, and extremely considerate. Overall, great stay.
October 2, 2013
Rated 3.0 out of 5.0 by atabey Not that bad
It wasn't that bad. My only complaints are that the elevator had a horrible smell and that I had to ask for towels constantly. It was 4 of us in the room, but for some reason they only left 3 towels.
September 26, 2013
Rated 5.0 out of 5.0 by Vonjam2 Great location, bed was comfortable
we love this Holiday inn express because it is right next door to our grand daughters apartment and we can visit her and her family and have a nice motel to sleep at We love the location and everyone is nice and it is clean
September 19, 2013
Rated 5.0 out of 5.0 by frank49 Great place to stay
We were here to visit family and wanted a close fairly close which it was. Nicely furnished, very clean, polite and friendly staff made our stay very enjoyable.
September 11, 2013