Rated 3.5 out of 5 by 73
Rated 2.0 out of 5.0 by JEDM Non smoking room smelled awful
When I checked into my room on Friday I could NOT believe the smoke smell of my room. I called the desk 3x and got a busy tone I did not have time to go back down to the desk because I had to quickly get ready to go to dinner with some friends. On my way out for dinner I stopped at the front desk and complained. They said they would send someone to de-orderize my room while I was gone. When I returned that night it was still awful. I complained again in the morning and they said they would de-orderize again still NO CHANGE. I have asthma and smells like this make me cough constantly easily. I ended up leaving after my event on Sat and driving home a day early. The worst part was my group was Still going to be charged for sat night! I can't believe that the smell was this bad on the priority club floor no less! I was never even offered switching rooms or anything!
May 21, 2013
Rated 5.0 out of 5.0 by Marsha349 Great Place & Value
Clean room, friendly people, wonderful breakfast selections, nice pool and service. Will stay there again. Great value...
May 13, 2013
Rated 2.0 out of 5.0 by vacationer22 Hotel needs updating
Hotel needs to be updated. Bath tub soap holder fell off the wall.
May 11, 2013
Rated 5.0 out of 5.0 by scrap619 great value!
We enjoyed our stay. The quality of the hotel and it's location were a pleasant surprise to us. While we were only here one night, we would definitely stay here again if we were ever in the area.
May 11, 2013
Rated 3.0 out of 5.0 by imdl64 Rooms need updating
Overall if you just need a place to sleep this is alright. Overall value is fine for what you get. If you just plan on sleeping here and getting breakfast, its the place for you. Breakfast is until 9:30 am ONLY! They locked the door to the dinning room at that time so no one else could come in. Not enough seating in the breakfast area to accomodate guests. Most people do book Holiday Inn Express for the breakfast, duh!! They should know this and have a more significant amount of dinning area. Flat panel tv in room but there was no frig. We had been told they had put new frig and tv in rooms when we arrived. Staff is very nice.
May 2, 2013
Rated 5.0 out of 5.0 by Colorguy Front Porch of Disney
I am a business traveler so I wasn't exactly thrilled about the Hotel being so close to Disney's front gate. But this hotel was set up to handle it.
They have a huge breakfast area and a huge lobby. The rooms are large and the service was great. They were fast and friendly with every request.
I was surprised how quiet my room was with all the kids and parents acting like kids. It was a great experience and I will stay here again without fear of being attacked by kids with mouse ears.
April 24, 2013
Rated 3.0 out of 5.0 by licciardelloj No Air Conditioning in Hallways??
This hotel is a decent value. The room was comfortable however it is in need of some updates especially in the bathrooms. I also wanted to know why there was no air conditioning in certain areas of the hotel. Florida has high humidity as we all know and it made for a slightly unpleasant smell in some areas of the hotel. We were only there 2 nights so it was no big deal but I would not have been too thrilled to stay longer than that. There was no working fan in the room's bath and there was fuzz in the overhead vent. Tile was in need of repair but again, not a big deal for a couple nights.
April 22, 2013
Rated 5.0 out of 5.0 by shraga Very comfortable
I very good location, nice staff, excellent value, quiet
April 17, 2013