Rated 4.3 out of 5 by 23
Rated 3.0 out of 5.0 by corgilover nice location and friendly staff but
the room cooling system is awful with the loud fan circulating on and off all night. This is enough to keep us from ever coming back to this H Inn.It's too bad cause we liked going to the next door starbucks at 6 am before heading out to hike.
The outside grounds and surroundings are littered with trash. The hotel should really do something about cleaning up. There is a nice walking path along the river in back but again - trash, trash and more trash. Oro Valley really could do more.
I can't knock the staff too much but the overall feel of the place is there is a lack of efficient management at some level
November 22, 2013
Rated 3.0 out of 5.0 by Anvilsalesman Great Location, Clean but need help with operations
I really like this property. Great view of the mountains and it is adjacent to a running path. I have business in Tucson and visit regularly. It has been a nice place to stay. Last visit, the breakfast buffet was almost empty. Old bananas, fridge was almost empty, pancakes empty and the staff struggled to keep up. No cookies after 1st night. I will still give it another shot, hopefully it was just a tough week.
November 19, 2013
Rated 4.0 out of 5.0 by aussiexp Good for the business traveller
Second time in this hotel which is reasonably well located for access to businesses, a good selection of restaurants, and range of stores. Also ready access to excellent recreational hiking and biking.
Overall quite comfortable and well set up for the business traveller. Breakfast a little pedestrian. Breakfast staff quite helpful however. Front desk staff not really on their game.
Beautiful part of the world at perfect time of year.
Giving up loading photos - this is the 4th time through and it hangs every time - that function is worthless on this site! Shame really - beautiful desert scenery.
November 13, 2013
Rated 3.0 out of 5.0 by orLandshark Oro Valley Hotel
Holiday Inn Express is new at this location, with that being said so is the staff. The customer would bring up a problem in the pool area and the staff on shift would say they would make note of it to get it fixed, but after a follow up with the next shift, nothing was passed on. The towel is in the pool area were tattered. Advised the front desk staff that there are no towels at the pool, they said we do not stock towel at the pool, when there was a lot earlier in the day. The staff behind the front deck was busy playing on their phones and not paying attention to the customer standing waiting to get noticed. No towel in the workout area. Weekend staff for the morning breakfast, could not keep up with demand, trash cans over filling, had to ask to get the coffee refilled and other items that were out on the breakfast line.
October 31, 2013
Rated 5.0 out of 5.0 by Stubabe12 Funeral visit
Although our stay was for a sad reason, it was made easier staying at this property. All aspects of our stay were excellent. Breakfast was very good and well attended to by staff. Front desk staff friendly and very helpful. We will be staying at your properties from now on. Thank you!
October 30, 2013
Rated 5.0 out of 5.0 by Golfgirl61 First visit to HIOV
Loved this location. Hotel was beautifully kept, immaculate. Staff was very pleasant & helpful. We had a loud visitor next door who woke us up at 2:00 am until 4:30 am. Asked the front desk to move us as he was staying for a few more days -- we were there all week. The staff took care of it with a smile. Location was close to OV mall. The mountain view there was gorgeous. Only comment was on the last few days there there was a shortage of some breakfast foods that had been here all week and our room a/C was acting up for a day ( we had to control it on the cooler not on the wall thermostat). . We would definitely go back again. Got spoiled on this hotel-- on our way back home we stayed in older hotels not HI and wished we were still in OV.
October 21, 2013
Rated 4.0 out of 5.0 by rtcele78 Great hotel and location
Good place to stay. Clean and new. Great rooms. Comfortable. Would definitlely stay here again!
October 16, 2013
Rated 5.0 out of 5.0 by T2014 Excellent Place To Stay
My Wife and Myself have stayed at this Holiday Express for a total of one Month!
A very nice place to stay-Good prices-Excellent Service-Very nice Staff
Ted and Tana
October 10, 2013