Rated 4.6 out of 5 by 135
Rated 3.0 out of 5.0 by Ed04 A really nice hotel. But....
There's a lot to like about this property. It's in a nice, quiet location. The views of the Catalina Mountains are superb. The continental breakfast has a lot of choices. Our room was spacious and clean. A bad - I did not like the slamming noise of the doors - I wish the automatic dampener closed the doors more gently. Now, if I could stop here, I'd still give 5 stars. However, the deal breaker is the air conditioner. There is no setting for room temperature air only. Therefore, the unit shuts off when the thermostat setting is reached, which means the all-night off-and-on of the unit's noise constantly wakes me up. It would be great if the unit could stay on all night at the same noise level, then the white-noise effect would mean a good night's sleep. If this aspect of the A/C cannot be fixed, I'll have to find another hotel when I visit here again.
April 20, 2015
Rated 5.0 out of 5.0 by Hogie2 great air temperature in room
I was very happy with the quality of the room and the courteousness of the staff.
April 17, 2015
Rated 5.0 out of 5.0 by :-) Guest Excellent staff
Clean rooms, very attentive staff makes this my hotel of choice when in the Oro Valley area. I liked it so much I also posted a positive review on Trip Advisor website. Room condition a little tired, but the staff attitude and professionalism makes up for it.
April 15, 2015
Rated 5.0 out of 5.0 Perfect!
This was the perfect place for my husband, son (6) and I to stay for our trip. It was conveniently located to grocery/shopping, restaurants (all varieties) and our family (the reason for our visit). It was off of a main road for easy access for commuting and yet was nestled back enough that noise and lights were not an issue. All the staff were friendly and attentive and knowing that someone is available at the front desk 24 hours a day made us feel very secure and well taken care of. We did not use the pool, exercise room or business facility, but they all looked very accommodating. The room and bathroom were very clean, extremely comfortable and nicely decorated. There is an in room refrigerator and microwave as well as other features that made the room very convenient. The breakfast is wonderfully convenient, full of so many great options and just plain delicious! This was a worry free, hassle free and very relaxing stay for my family!
April 15, 2015
Rated 5.0 out of 5.0 by TopekaTed Extremely nice hotel stay.
My wife and I found this hotel experience to be problem free; everything well maintained, nice part of town, and just a pleasant overnight stay.
April 9, 2015
Rated 5.0 out of 5.0 by tommyxyz near perfect
Great holiday Inn express... location, service, new facilitues. Pool and whirlpool worked fine. perfect volumn on lobby tv.. that means NO SOUND on lobby tv..
View of Catalina on one side and hills homes bike walking trail on other... could walk to stores...
March 29, 2015
Rated 4.0 out of 5.0 by StandbyJVF Out of Tucson by 1/2 hour.
If you are looking for a far north hotel, this is it. Do not get a room by elevator, because the elevator is crazy loud.
It's nice, ask for room facing Catalina's- otherwise you'll be looking at houses.
Breakfast was standard IHG prepare heated up stuff. Bagels, and pancakes. Nothing great but it's free so why complain.
Room was clean, shower had hard water build up, after a quick request they remedied it.
Staff is spectacular. And that makes a difference.
March 28, 2015
Rated 5.0 out of 5.0 by Delia125 EXCELLENT OVERALL
Great service, did have a hard time finding a room since it was baseball season, but they were kind enough to call everywhere to see if there was a room available. Great staff, very nice. The room was very clean and had no problems. The breakfast was perfect!!!! loved my stay at Oro Valley, AZ
March 27, 2015