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Rated 4.7 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 by When you stay in Oswego We chose a suite but found that it did not offer as much privacy as anticipated. Next time we'll just take 2 rooms. Other then that our stay was very enjoyable. December 15, 2014
Rated 5.0 out of 5.0 by superconductor In a world where business is so unpredictable, I really want a predictable hotel experience. This location of Holiday Inn certainly delivers. December 15, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Overall it was a pleasant stay and all the staff I encountered were extremely helpful and pleasant! Very clean hotel and which met all the basic requirements for a one night hotel stay. the room was very clean and the bed was very comfortable. I would definately stay there again and would definately consider booking at another Holiday Inn Express! November 18, 2014
Rated 1.0 out of 5.0 by Updated Property but other aspects get failing Grade We selected this property based on website reviews and renovated property comment. We found the property to be updated but all else got a failing grade. The property is located directly across the street from a freight company so we were awaked each morning with the banging of the fork truck hitting the dock plate loading the van trailers. Our room was located directly above the front desk and starting around 7am the door into the office was constantly banging directly below with staff coming and going. We found the the breakfast staff friendly but inattentive as they frequently set around watching TV or using their cellphone instead of cleaning tables and servicing the food area. The room was very poorly kept, the desk chair was torn, the couch covering was soiled and ripped, and the bathroom shower curtain had black mold across the entire bottom and the bathroom floor tile grout had dirty stains in it. In the bathroom you are greeted by one of those Housekeeping Signs that I have not seen for 10 years saying you can buy the towels from executive housekeeper etc... Are we all towel thieves??? That is how it makes you feel. Guest relations is definitely lacking at this location in my opinion. I would not recommend this property to anyone. November 18, 2014
Rated 5.0 out of 5.0 by Relaxing weekend I had spend a night a few weeks ago at this Holiday Inn and had a bad stay. It was very loud and could hear doors slamming all night long but I gave it one more shot and had a very relaxing weekend this time and it was much quieter. Could still hear people in the rooms above us walking or jumping on the floor but over all was pleased with our stay. November 12, 2014
Rated 5.0 out of 5.0 by Nice holel but noise in the hallway Everything was great except the noise from the hallway. November 11, 2014
Rated 5.0 out of 5.0 by Always a "10" This is a hotel favorite for me. Friendly smiles and a warm welcome. Convenient to things I care about. November 1, 2014
Rated 2.0 out of 5.0 by Noise in the hotel The place looked great. The room was clean the staff was friendly coffee was good but it was the loudest place to try to sleep. All the good points about the hotel are lost if you can not sleep. I think every door on the 2nd and 3rd floor by the room I was in was opened and slammed all night long. The room doors need to have soft closers on them. No sleep was had in my room. I may think about returning and if I do I would request a room the farthest from anyone else in the hotel. October 27, 2014
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