Rated 4.7 out of 5 by 77
Rated 5.0 out of 5.0 by LucyQ Friendly and helpful staff
I can't remember the last time I encountered such a friendly and helpful staff. Everyone from the front desk people to housekeeping greeted me with a smile and friendly acknowledgement. Any questions or concerns were promptly answered, addressed, or rectified.
February 20, 2014
Rated 5.0 out of 5.0 by keith88 NIce
The staff was very courteous and attentive to needs. Everything was very clean and breakfast was great.
February 4, 2014
Rated 5.0 out of 5.0 by Doeri FRIENDLY STAFF and THEY MAKE YOU FEEL COMFORTABLE
The staff always make you feel like family!!! Quiet and very comfortable rooms! Always stay here when I am in town!!!! Kristi and staff blow the competition away!!!!
December 17, 2013
Rated 5.0 out of 5.0 by albaorion quick get away
Great stay very good service. Clean and friendly people
December 14, 2013
Rated 5.0 out of 5.0 by kenny44 Friendly, professional service
Our experience was so good the first time, we decided to stay again, on our most recent trip to Oswego IL.
Every staff member is friendly and helpful. We especially appreciate Amanda.
December 2, 2013
Rated 5.0 out of 5.0 by LYON11909 Can't get any better than a home away from home.....
With all of the travel I do, it is nice to stay at a hotel where people value you and go out of their way to accommodate. The hotel is always perfectly clean and in full working condition, the coffee is always hot, the bed is always perfect to end the day. The staff, by far one of the best hotels I have ever stayed at. When I walk in the door, they know me by name and even though I am away from my family, they make me feel at home! Highly recommend if you want value, cleanliness, comfort and exceptional customer service all in one!
November 21, 2013
Rated 5.0 out of 5.0 by Lexus65 Staff and Room Comfortability
I have traveled world wide and has never experienced a staff as competent as this. The desk clerk upon check in was the most accommodating as any that I have experienced. She was efficient as well as busy keeping the lobby clean and orderly. the room was very comfortable and tastefully appointed. We would certainly stay here again.
November 13, 2013
Rated 5.0 out of 5.0 by envyus2 Outstanding service & spacious rooms
Our family of 5 stayed in the Queen suite for 6 days. The room accommodation was great for all of us. The hideaway bed was surprisingly comfortable & the kids loved it. The staff was amazing from check in to check out & everything in between. We never felt like we were guests in a hotel but rather like we were staying w family. 5 stars doesn't seem to be enough. Would definitely recommend & would stay there again.
November 12, 2013