Rated 4.0 out of 5.0 by travis2122 Good location, comfy room
The location is great for anyone visiting the CAT plant or the city of Oswego and surrounding area. It is close to some good places to eat and other entertainment. My only complaint would be the low water pressure, but others might not find this to be an issue like I did. Also, the pool is pretty much too small to swim in, so you probably shouldn't have high expectations for that.
April 15, 2013
Rated 5.0 out of 5.0 by PCBroundlake Great service whenever I requested it. Room was clean and comfortable.
I stayed here for 4 weeks and received great service from the hotel staff. They were more than willing to assist me in any needs I had during my stay. Very friendly and accomodating!
April 10, 2013
Rated 5.0 out of 5.0 by Ahuchel60 comfortable bed, great jacuzzi,
Staff was great, great upgrade to jacuzzi, great restarant choice
April 2, 2013
Rated 5.0 out of 5.0 by Jack1105 Experience was very nice.
I really enjoyed myself and will stay again the next time I'm in town.
March 21, 2013
Rated 5.0 out of 5.0 by BS86 great stay!
Came here on a very short notice and was very pleased. Great service at the front desk by staff. Room was clean and comfortable beds. Definitely will stay with them again!
March 19, 2013
Rated 5.0 out of 5.0 by jakester Great Staff and breakfast. Always cheerful and helpful
I'm a regular customer and choose this Holiday INN Express for the people who care for your needs. The rooms are comfortable, clean and neat. I have one request...to bring back 3 channel that were lost in a switch.
March 13, 2013
Rated 5.0 out of 5.0 by EPDACO Great Facility
I was at the hotel for a class. The room was excecomfortable and clean upon check in. The cost was fair and reasonable. I had identified a sheet of ice outside one of the exterior doors. I notified staff and he immediately put some salt out and posted a sign to alert other people.
March 10, 2013
Rated 3.0 out of 5.0 by Gilli HI Express Oswego Stay
Bed and pillows not so comfortable. Staff very friendly. Didn't care for bathroom arrangement
March 10, 2013
Rated 5.0 out of 5.0 by ChickenBones Clean and friendly sevice
This is a typical HIE. Hotel has a little age on it's last renovation but was clean and staff was very friendly. I travel quite a lot, this was my first stay here and this is just what I would expect from a HIE.
March 6, 2013
Rated 4.0 out of 5.0 by abarton84 Great Location and clean
The room we stayed in was very clean and had everything to offer.
February 28, 2013
Rated 5.0 out of 5.0 by sherri32 Great Room, Comfortable Bed, Great Service!
The moment we walked in we felt comfortable. I really like that we received a welcome package of snacks and a water bottle for being priority club memebers.The room was clean and decorated perfectly and the bed was so comfortable and we really liked that each pillow was labeled firm or soft. The comforters and sheets were very soft. The room tempature controls worked great. The jacuzzi tub jets were powerful and the water was always hot in the jacuzzi and shower. The towels were of high quality and very soft. Breakfast was delicious especially the biscuits and gravy and the staff gave us a really nice morning welcome. The cook was very attentive and she made sure we had everything we needed. This was by far the best stay we had!!! We look forward to returning and will highly recommend this hotel to friends and family!!!
February 22, 2013
Rated 5.0 out of 5.0 by HotelGoer Wonderful hotel
Everyone was very helpful and accommodating! The staff was very helpful, and beds were comfortable!
February 19, 2013
Rated 4.0 out of 5.0 by Pilot46 Great customer service by the front desk
I like to thanks the front desk attendant for helpping return my cell phone.
February 6, 2013
Rated 5.0 out of 5.0 by SGNick A GREAT experience!
Everyone was just great! I'd recommend to all age groups.
January 30, 2013
Rated 3.0 out of 5.0 by beto room was nice
bed was ok the pillows were hard. u could here everything going on from other rooms it was annoying. had to unplug the fridge because it was so loud. it felt like i wasted my night wish i had another chance to stay there. the breakfast didnt have much variety like they were done makimg food and still had a hr to go. beside that the people at the front desk were good.
January 22, 2013
Rated 5.0 out of 5.0 by H2OJeff Great Service
The Front desk staff was Over the top with the customer service. As I made my Reservations on line and left a message for them as to my special needs i was very shocked and very pleased to receive a call from the staff as to better understand my request and make sure that they would do their best to make sure they could complete my request. As I travel about 35 weeks per year and stay only in Holiday Inn's across the states I will say that the Whole staff at this Hotel were great to deal with and will stay at this hotel again!!
January 4, 2013
Rated 5.0 out of 5.0 by Aroo Return visit -- as good as earlier stays
This is the third time I have stayed at this hotel and I have no reason to look for an alternative when I am in the area. Very cordial and helpful staff, very clean and comfortable rooms, and Turner Classic Movies on tv. Cannot comment on breakfast as I haven't tried it, but the breakfast area is a good size and looks as super clean as everything else I saw.
January 3, 2013
Rated 5.0 out of 5.0 by gabby22 Gabby22
The staff were very friendly and efficient - the breakfast ladies were great, and so was the food selection - eggs, sausage, gravy, fruit, cereal, cinnamon rolls, milk, juice, coffee and a pancake machine that made them fresh to order. the rooms were clean ---the bathroom was a little small, but all was clean - the refrig in the rooms was helpful. REally no complaints
January 3, 2013
Rated 4.0 out of 5.0 by MJJet Christmas in Oswego
Spent several days in Oswego visiting relatives, and enjoyed the room and amenities very much. Close to shopping and restaurants.
January 3, 2013
Rated 5.0 out of 5.0 by Jerry52 Holiday stay
Stayed Christmas night 2012 and enjoyed the rooms and staff. Pool was fun. Food was great at breakfast. Nice and friendly staff. Will return next visit to Oswego.
January 2, 2013
Rated 5.0 out of 5.0 by Theboss1 Great service
The staff at this facility was wonderful. Front desk most courteous and friendly. Jamie at the front desk stands out for his great customer service. My daughter was sick and had an incident and Jamie quickly took care of the incident with a smile. Jamie recognized me as a Platinum member and also upgraded us to a bigger room.
December 30, 2012
Rated 5.0 out of 5.0 by Chip123 Professional and caring people along with a reasonable price
For a person that is doing business in the Oswego, Aurora area and is looking for a place to stay that offers a comfortable room and
Makes you feel welcome at a competitive price, I would highly
recommend this Holiday Inn Express. The staff is a highly
Professional group that makes at least feel at home and part of a family group. When I call up to make a reservation I am impressed
with the fact that they recognize my voice and quickly address me
by my name. They do not have to ask me what my preferences are
becaus remember what they are and provide them with out me having to ask. The service is top notice and I could not ask for
anything better. It is a clean and friendly facility and I could not ask for anything better.
December 5, 2012
Rated 5.0 out of 5.0 by HenryR Great stay and great staff.
Hotel was nice, neat and CLEAN! Carpet even in the stairwells going up to 2nd and 3rd floors. This was very unusual but gave a nice touch as to making it "home like" for the customer.
Breakfast was always good every morning and they had HOT coffee 24/7 in the lobby as well as Hot Chocolate available.
One thing that really stood out was the entrance ways. ALL had a large area that you could get out of the cold before having to have a key to get into the building. No crowded little area that only one could fit in; the entire family (or 3) could get inside and out of the weather before going inside the building. This should be standard on every hotel!
All front desk staff were wonderful especially Kristi! She made the stay pleasurable!
December 1, 2012
Rated 3.0 out of 5.0 by Ripx2 AC Out in Public Areas of Hotel
The AC was out in the Public Areas of the Hotel. The Hallways and Elevator were hot and humid, the breakfast areas were almost untolerable.
Once in the Room, the AC was good and the rooms were at the HIE Standard.
November 19, 2012
Rated 5.0 out of 5.0 by HendersonFlyer Another enjoyable stay
Once again, I enjoyed my stay at this Holiday Inn Express. The rooms were excellent and the staff was courteous and very helpful. I'll be back.
November 3, 2012