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Rated 4.8 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Warm, Relaxing & Great service Very nice motel, service was great and the staff always had a warm greeting and went out of the way to help you . Rated 11 on a 10 scale. Highly recommend this Holiday Inn to others and will stay here again when I am in the area. April 23, 2014
Rated 5.0 out of 5.0 by Amazing Staff Staff was very friendly and professional. When I come back to the area I will stay here again. Room was very clean and even with the construction out from, hotel was quite and comfortable. April 21, 2014
Rated 5.0 out of 5.0 by The Best Holiday Inn Express The management and staff are excellent! Always cheerful and helpful. Very comfortable beds! April 21, 2014
Rated 5.0 out of 5.0 by The incredible staff make this a wonderful facility! I have stayed here many times and they always treat me like family! My room is always clean and ready for me when I arrive! The staff treat me like family as well as a valued guest! April 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Have stayed here before , and as always a great place to spend the night and well maintained facility. Staff is helpful and very nice.Very clean and a pleasant place to stay.Actually go out of my way to stay here and will continue to do so in the future. April 21, 2014
Rated 5.0 out of 5.0 by Business Trip Staff and manager extermely friendly and went out of their way to ensure I had a comforable stay. April 7, 2014
Rated 5.0 out of 5.0 by My stay An excellent choice near Chicago for a great relaxation at an affordable price. Loaded with all amenities and located in a cool location. Excellent service and courteous people manning the reception and in other locations. March 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service. Fantastic stay, I'll be back! March 23, 2014
Rated 5.0 out of 5.0 by Awesome staff! Nice, clean room, and the staff at check-in could not have been more friendly. Then, on Sunday morning I went for breakfast at 10:10 am thinking (mistakenly) that breakfast lasted until 10:30 am. When I walked into the breakfast room and asked if breakfast was over, the kitchen staff lady said that yes, it was over, but asked me what I would like because she could still give me any of the cold foods (like bagels, bread for toast, etc). She went out of her way to make sure my daughter and I had something to eat for breakfast. That really meant A LOT to us and was very much appreciated! March 17, 2014
Rated 5.0 out of 5.0 by Excellent service and reliability! Great group of people working at this holiday inn express, the best I have been to this far! March 16, 2014
Rated 5.0 out of 5.0 by Enjoyed it I enjoyed my stay. Continue to get wonderful service whenever I stay there for business. March 15, 2014
Rated 5.0 out of 5.0 by clean and comfortable Very friendly staff. Room was very nice and clean. I enjoyed my stay . March 12, 2014
Rated 5.0 out of 5.0 by Excellent service I would recommend this Holiday Inn Express to my friends and family. We where very happy with our stay. March 10, 2014
Rated 5.0 out of 5.0 by Wonderful staff that changed a sad day to a happy one! The manager and staff of the Holiday Inn Express - Oswego - Chicago went above and beyond to help me receive my family from all over the country during the time of my father's funeral. They made sure that my children and grandchildren were welcomed as they arrived, consoled and that their every need was met while I was busy with the funeral preparations. The swimming pool was closed when we arrived but they went the extra effort and got it working in time for my young grandchildren to come and enjoy it. My father's funeral had to coincide with my sister's birthday. Again the staff stepped up and gave me use of the hotel's conference room and suggested to me a caterer. On the night after my father's burial, I was able to make the best of a sad day and had a birthday party for my sister with all of the family who was in town that weekend. It was the kind of family get together that my father always loved and it gave us real comfort to be able to share some family joy that evening. I will be forever grateful. March 9, 2014
Rated 5.0 out of 5.0 by Consistently Very Good Friendly, helpful staff. Clean comfortable rooms. Always stay here when in the area on business. March 9, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff I can't remember the last time I encountered such a friendly and helpful staff. Everyone from the front desk people to housekeeping greeted me with a smile and friendly acknowledgement. Any questions or concerns were promptly answered, addressed, or rectified. February 20, 2014
Rated 5.0 out of 5.0 by NIce The staff was very courteous and attentive to needs. Everything was very clean and breakfast was great. February 4, 2014
Rated 5.0 out of 5.0 by FRIENDLY STAFF and THEY MAKE YOU FEEL COMFORTABLE The staff always make you feel like family!!! Quiet and very comfortable rooms! Always stay here when I am in town!!!! Kristi and staff blow the competition away!!!! December 17, 2013
Rated 5.0 out of 5.0 by quick get away Great stay very good service. Clean and friendly people December 14, 2013
Rated 5.0 out of 5.0 by Friendly, professional service Our experience was so good the first time, we decided to stay again, on our most recent trip to Oswego IL. Every staff member is friendly and helpful. We especially appreciate Amanda. December 2, 2013
Rated 5.0 out of 5.0 by Can't get any better than a home away from home..... With all of the travel I do, it is nice to stay at a hotel where people value you and go out of their way to accommodate. The hotel is always perfectly clean and in full working condition, the coffee is always hot, the bed is always perfect to end the day. The staff, by far one of the best hotels I have ever stayed at. When I walk in the door, they know me by name and even though I am away from my family, they make me feel at home! Highly recommend if you want value, cleanliness, comfort and exceptional customer service all in one! November 21, 2013
Rated 5.0 out of 5.0 by Staff and Room Comfortability I have traveled world wide and has never experienced a staff as competent as this. The desk clerk upon check in was the most accommodating as any that I have experienced. She was efficient as well as busy keeping the lobby clean and orderly. the room was very comfortable and tastefully appointed. We would certainly stay here again. November 13, 2013
Rated 5.0 out of 5.0 by Outstanding service & spacious rooms Our family of 5 stayed in the Queen suite for 6 days. The room accommodation was great for all of us. The hideaway bed was surprisingly comfortable & the kids loved it. The staff was amazing from check in to check out & everything in between. We never felt like we were guests in a hotel but rather like we were staying w family. 5 stars doesn't seem to be enough. Would definitely recommend & would stay there again. November 12, 2013
Rated 5.0 out of 5.0 by Clean Rooms and Relaxing I have stayed there twice now for a week at a time. The people are extremeley nice and the room was everything it was supposed to be. The breakfast in the mornings is just like home! November 11, 2013
Rated 5.0 out of 5.0 by Friendly and helpful staff, comfortable bed. Came back to the area for a family funeral. The staff was very understanding and helpful from an early check in request, help with driving directions etc. The suite was very comfortable and roomy. We would definitely stay here again. Very convenient to all the restaurants and major roads. November 7, 2013
Rated 5.0 out of 5.0 by Work seemed more like home service and staff were excellent, room was very comfortable and located in a good area for work, dinning, and relaxation November 4, 2013
Rated 4.0 out of 5.0 by Oswego HI Express - Good Value There are limited choices in the area, but this HI Express is clean, comfortable, and a good value. The staff very nice and helpful as well. October 29, 2013
Rated 4.0 out of 5.0 by comfortable and spacious room Good accommodations. Clean. Friendly staff. Need more exercise equipment October 23, 2013
Rated 5.0 out of 5.0 by Nice Hotel and Great Staff Nice Hotel, staff and pool area. Room had fridge and microwave which is always a bonus. The TV remote and cable connection was annoying. October 19, 2013
Rated 5.0 out of 5.0 by Very nice accomodations We had a pleasant stay at this location. Check in was a breeze, our room was spotless and had all of the usual items. We were given a snack bag at check in for being in the Rewards Club, nice touch. The pool area was good, and well attended to by staff. If there is anything that was less than stellar, it would be breakfast. It is ok for a quick grab on your way out, but the selection is minimal and very starch based, they need to add a little protein. (biscuits, pancakes, english muffins, bagels, etc.) The protein was sausage gravy this day. The staff here are very pleasant and helpful also. Will stay here again. Overall, it was great! October 16, 2013
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