Rated 4.7 out of 5 by 77
Rated 5.0 out of 5.0 by HotRod941 comfortable stay as always.
always good. When making omlets it would make them wonderful if they put a piece of cheese in them though.
June 19, 2013
Rated 4.0 out of 5.0 by BabS31 Good service
My husband and I can only complain about one thing. We at one point during our two night stay encountered ants. We called front desk, they sent maintenance up immediately. After a good spay down and airing out the smell, our problem was resolved. I'm sure it was due to time of year, never once thought the hotel was unclean. Would stay here again.
June 17, 2013
Rated 5.0 out of 5.0 by MBGB What a GREAT stay we had!
Just would like to say what a wonderful time we had at this Holiday Inn Express.
The staff was wonderful everyone I came in contact with the names I remember we're Anita Judy Christy Andrea and several others, forgive me for forgetting their names but they were also great. Made our visit for our grand-daughters graduation just wonderful.
We plan to visit there again soon and I highly recommend it to everyone else.
June 14, 2013
Rated 5.0 out of 5.0 by pinkie37 awesome service
will definitely stay here again!! was booked into a nearby hotel and upon checking into my room it was very smoky. they didn't have any other room so called holiday inn express. they had a jacuzzi room only and it was more expensive. When I arrived they matched the price on the room at the other hotel. Fantastic people and customer service!
June 3, 2013
Rated 4.0 out of 5.0 by Mulmom2011 nice staff
The staff was very willing to help out and even start breakfast early for us since we needed to leave early!
May 30, 2013
Rated 5.0 out of 5.0 by JV99 April 25 oswego
Exceptional staff with propt and pleasant greetings. Always able to accommodate requests
May 28, 2013
Rated 5.0 out of 5.0 by Ahuchel60 great staff and accomodations
Great staff, gave me recommendations on local resturants, great upgrades, great location
May 13, 2013
Rated 4.0 out of 5.0 by Rooney080187 WEEKEND TRIP
Overall, the stay was great with the staff excellent. one issue , there were ants in the dining room. The front desk person was made aware the morning of May 5, after breakfast. Everything else was great.
May 10, 2013
Rated 5.0 out of 5.0 by MAGGuy Great Staff
Extremely pleasant and friendly staff. Very relaxing atmosphere and location.
May 9, 2013
Rated 5.0 out of 5.0 by RoadWreckRob Best hotel staff I have ever had.
As with the previous time that I stayed in this hotel, everything was absolutley top notch. Clean room, quiet environment and happy, courteous, helpful staff. I give Amanda my highest review as the most accomodating and helpful staff member that I interacted with. Will definitely stay here again when I am in the area.
May 9, 2013
Rated 5.0 out of 5.0 by RoadWreckRob As comfortable as I could get without being in my own bed.
The hotel is clean and the rooms are very well kept. I like the fact that every room I stayed in had a small card with the name of the employee whom had cleaned and prepared the room. The hotel is quiet and the beds are comfortable. The wireless internet was fast and I had no trouble connecting with the provided internet code. The best thing I could say about this particular Holiday Inn is that the staff were the most accomodating that I have ever encountered and very friendly. As I was staying for an entire week in this hotel I got to know the staff on the morning and evening shifts failrly well. I have the highest compliments for the evening shift staff, Amanda, who was courteous, accomodating, helpful and very easy to talk to about any topic. Even while training a new hire, Amanda was able to handle all of the responsibilities and accomodate each guest with a courteous nature and a friendly smile. Over all I would highly recommend this establishment for any one who needs a place to stay in the Aurora/Oswego area for one night or an extended stay.
May 7, 2013
Rated 5.0 out of 5.0 by BlueSky3295 Awesome
The staff was friendly, kind and courteous. I would recommend this property to anyone staying in the Chicago area!
May 2, 2013
Rated 5.0 out of 5.0 by jakester Welcoming and helpfull staff
Love the chocolate chip cookies!
Cheerfull breakfast area
May 1, 2013
Rated 5.0 out of 5.0 by jakester Helpful and Cheerful staff
Amanda and Matthew are very helpful. Tom makes great cookies
April 23, 2013
Rated 4.0 out of 5.0 by travis2122 Good location, comfy room
The location is great for anyone visiting the CAT plant or the city of Oswego and surrounding area. It is close to some good places to eat and other entertainment. My only complaint would be the low water pressure, but others might not find this to be an issue like I did. Also, the pool is pretty much too small to swim in, so you probably shouldn't have high expectations for that.
April 15, 2013
Rated 5.0 out of 5.0 by PCBroundlake Great service whenever I requested it. Room was clean and comfortable.
I stayed here for 4 weeks and received great service from the hotel staff. They were more than willing to assist me in any needs I had during my stay. Very friendly and accomodating!
April 10, 2013
Rated 5.0 out of 5.0 by Ahuchel60 comfortable bed, great jacuzzi,
Staff was great, great upgrade to jacuzzi, great restarant choice
April 2, 2013
Rated 5.0 out of 5.0 by Jack1105 Experience was very nice.
I really enjoyed myself and will stay again the next time I'm in town.
March 21, 2013
Rated 5.0 out of 5.0 by BS86 great stay!
Came here on a very short notice and was very pleased. Great service at the front desk by staff. Room was clean and comfortable beds. Definitely will stay with them again!
March 19, 2013
Rated 5.0 out of 5.0 by jakester Great Staff and breakfast. Always cheerful and helpful
I'm a regular customer and choose this Holiday INN Express for the people who care for your needs. The rooms are comfortable, clean and neat. I have one request...to bring back 3 channel that were lost in a switch.
March 13, 2013
Rated 5.0 out of 5.0 by EPDACO Great Facility
I was at the hotel for a class. The room was excecomfortable and clean upon check in. The cost was fair and reasonable. I had identified a sheet of ice outside one of the exterior doors. I notified staff and he immediately put some salt out and posted a sign to alert other people.
March 10, 2013
Rated 3.0 out of 5.0 by Gilli HI Express Oswego Stay
Bed and pillows not so comfortable. Staff very friendly. Didn't care for bathroom arrangement
March 10, 2013
Rated 5.0 out of 5.0 by ChickenBones Clean and friendly sevice
This is a typical HIE. Hotel has a little age on it's last renovation but was clean and staff was very friendly. I travel quite a lot, this was my first stay here and this is just what I would expect from a HIE.
March 6, 2013
Rated 4.0 out of 5.0 by abarton84 Great Location and clean
The room we stayed in was very clean and had everything to offer.
February 28, 2013
Rated 5.0 out of 5.0 by sherri32 Great Room, Comfortable Bed, Great Service!
The moment we walked in we felt comfortable. I really like that we received a welcome package of snacks and a water bottle for being priority club memebers.The room was clean and decorated perfectly and the bed was so comfortable and we really liked that each pillow was labeled firm or soft. The comforters and sheets were very soft. The room tempature controls worked great. The jacuzzi tub jets were powerful and the water was always hot in the jacuzzi and shower. The towels were of high quality and very soft. Breakfast was delicious especially the biscuits and gravy and the staff gave us a really nice morning welcome. The cook was very attentive and she made sure we had everything we needed. This was by far the best stay we had!!! We look forward to returning and will highly recommend this hotel to friends and family!!!
February 22, 2013
Rated 5.0 out of 5.0 by HotelGoer Wonderful hotel
Everyone was very helpful and accommodating! The staff was very helpful, and beds were comfortable!
February 19, 2013
Rated 4.0 out of 5.0 by Pilot46 Great customer service by the front desk
I like to thanks the front desk attendant for helpping return my cell phone.
February 6, 2013
Rated 5.0 out of 5.0 by SGNick A GREAT experience!
Everyone was just great! I'd recommend to all age groups.
January 30, 2013
Rated 3.0 out of 5.0 by beto room was nice
bed was ok the pillows were hard. u could here everything going on from other rooms it was annoying. had to unplug the fridge because it was so loud. it felt like i wasted my night wish i had another chance to stay there. the breakfast didnt have much variety like they were done makimg food and still had a hr to go. beside that the people at the front desk were good.
January 22, 2013
Rated 5.0 out of 5.0 by H2OJeff Great Service
The Front desk staff was Over the top with the customer service. As I made my Reservations on line and left a message for them as to my special needs i was very shocked and very pleased to receive a call from the staff as to better understand my request and make sure that they would do their best to make sure they could complete my request. As I travel about 35 weeks per year and stay only in Holiday Inn's across the states I will say that the Whole staff at this Hotel were great to deal with and will stay at this hotel again!!
January 4, 2013