Rated 4.7 out of 5 by 270
Rated 5.0 out of 5.0 by Arnold34 Nice Stay, great customer service
If you stay at HI Express it is nothing different but the staff was great and above par in my view. Got everything taken care of for me in now time and were very friendly.
April 26, 2016
Rated 3.0 out of 5.0 by soccerdad999 just ok
served the purpose. room furnishings old and worn, room didn't feel clean. staff friendly and efficient.
April 21, 2016
Rated 5.0 out of 5.0 by sduskin Great Staff at a good clean hotel
Tom and Amber were very responsive and attentive to my questions during check-in and during my stay. There are many hotels I could have stayed with, but because of them, I would recommend the Holiday Inn Express.
April 6, 2016
Rated 5.0 out of 5.0 by onetimeuser Great Service
Wonderful and consistent service! I had only 2 complaints.
1 - The pillows were a little too thick for my liking, but that is personal preference.
2 - I could hear some snoring in the room next door. Maybe a little more insulation between the rooms? Not a major issue - just couldn't sleep well the first night because of the pillow so I noticed it.
I would still go to this hotel. Consistently great service!
April 4, 2016
Rated 4.0 out of 5.0 by My Eyes On You Plumbing Problem
An elderly lady told the front desk that she had a stopped up toilet. Instead of apologizing and calling maintenance, the elderly lady was asked if she wanted a plunger. For this I can not give 5 stars. Also, the pillows and bed was a little too firm for my taste. Other than that, the stay was what I expected
March 31, 2016
Rated 5.0 out of 5.0 by retired 3times sad times stay
we were under a lot of stress at the time of our stay and we were made to feel relaxed and welcome at this stressful time for us
March 20, 2016
Rated 3.0 out of 5.0 by Trend Stay in HI Oswego
Very limited food choices for breakfast I this holiday Inn Express.
March 4, 2016
Rated 5.0 out of 5.0 by valiska10 clean hotel and friendly people
hotel was very clean. breakfast was well done, attended to regularly. nice and friendly people at the front dest.
February 16, 2016