Rated 4.7 out of 5 by 77
Rated 5.0 out of 5.0 by Aroo Return visit -- as good as earlier stays
This is the third time I have stayed at this hotel and I have no reason to look for an alternative when I am in the area. Very cordial and helpful staff, very clean and comfortable rooms, and Turner Classic Movies on tv. Cannot comment on breakfast as I haven't tried it, but the breakfast area is a good size and looks as super clean as everything else I saw.
January 3, 2013
Rated 5.0 out of 5.0 by gabby22 Gabby22
The staff were very friendly and efficient - the breakfast ladies were great, and so was the food selection - eggs, sausage, gravy, fruit, cereal, cinnamon rolls, milk, juice, coffee and a pancake machine that made them fresh to order. the rooms were clean ---the bathroom was a little small, but all was clean - the refrig in the rooms was helpful. REally no complaints
January 3, 2013
Rated 4.0 out of 5.0 by MJJet Christmas in Oswego
Spent several days in Oswego visiting relatives, and enjoyed the room and amenities very much. Close to shopping and restaurants.
January 3, 2013
Rated 5.0 out of 5.0 by Jerry52 Holiday stay
Stayed Christmas night 2012 and enjoyed the rooms and staff. Pool was fun. Food was great at breakfast. Nice and friendly staff. Will return next visit to Oswego.
January 2, 2013
Rated 5.0 out of 5.0 by Theboss1 Great service
The staff at this facility was wonderful. Front desk most courteous and friendly. Jamie at the front desk stands out for his great customer service. My daughter was sick and had an incident and Jamie quickly took care of the incident with a smile. Jamie recognized me as a Platinum member and also upgraded us to a bigger room.
December 30, 2012
Rated 5.0 out of 5.0 by Chip123 Professional and caring people along with a reasonable price
For a person that is doing business in the Oswego, Aurora area and is looking for a place to stay that offers a comfortable room and
Makes you feel welcome at a competitive price, I would highly
recommend this Holiday Inn Express. The staff is a highly
Professional group that makes at least feel at home and part of a family group. When I call up to make a reservation I am impressed
with the fact that they recognize my voice and quickly address me
by my name. They do not have to ask me what my preferences are
becaus remember what they are and provide them with out me having to ask. The service is top notice and I could not ask for
anything better. It is a clean and friendly facility and I could not ask for anything better.
December 5, 2012
Rated 5.0 out of 5.0 by HenryR Great stay and great staff.
Hotel was nice, neat and CLEAN! Carpet even in the stairwells going up to 2nd and 3rd floors. This was very unusual but gave a nice touch as to making it "home like" for the customer.
Breakfast was always good every morning and they had HOT coffee 24/7 in the lobby as well as Hot Chocolate available.
One thing that really stood out was the entrance ways. ALL had a large area that you could get out of the cold before having to have a key to get into the building. No crowded little area that only one could fit in; the entire family (or 3) could get inside and out of the weather before going inside the building. This should be standard on every hotel!
All front desk staff were wonderful especially Kristi! She made the stay pleasurable!
December 1, 2012
Rated 3.0 out of 5.0 by Ripx2 AC Out in Public Areas of Hotel
The AC was out in the Public Areas of the Hotel. The Hallways and Elevator were hot and humid, the breakfast areas were almost untolerable.
Once in the Room, the AC was good and the rooms were at the HIE Standard.
November 19, 2012
Rated 5.0 out of 5.0 by HendersonFlyer Another enjoyable stay
Once again, I enjoyed my stay at this Holiday Inn Express. The rooms were excellent and the staff was courteous and very helpful. I'll be back.
November 3, 2012