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Rated 4.1 out of 5 by 92 reviewers.
Rated 2.0 out of 5.0 by Overall upkeep needs attention The place looked run down. Had worn out look and it just wasnt the usual Holiday Inn that one is used to. However, staff was courteous and breakfast offering was good. Mattress was too soft to have a good night sleep and fitness room could be equipped at least a tad better (bench for weights would be a great addition). The elevator was repeatedly dirty with a lot of dirt/soil on multiple occasions. December 14, 2014
Rated 5.0 out of 5.0 by ottawa december the staff was very attentive to my needs. The hotel offered everything I needed for my recent business trip. I received wake up calls every morning that I requested. In addition, the hotel location was in the proximity of where my business was. December 12, 2014
Rated 5.0 out of 5.0 by Great Stay First Visit to the GTA, and this hotel was located north east of down town. Perfect to visit down town and still be close enough to the business meetings I attended. Great Visit! December 12, 2014
Rated 5.0 out of 5.0 by Like coming home.... I am sorry, but I cannot remember the name of the night receptionist when I arrived, but she was very kind and friendly and said that everything was ready for me. I had just come off of a 6 hour drive....I was ready for a bed! For the following days, the staff was the same. I would come in and they would ask how I was. I do not know if they knew why I was there (I was attending a funeral for a friend). I am not sure if they sensed it or if they are always like that, relaxed, quiet, welcoming and comforting. It was a pleasure to stay at the hotel. December 12, 2014
Rated 5.0 out of 5.0 by I was able to relax I got lost finding the place, I called the Front Desk, got directions. The Front Desk midnight clerk is professional & friendly December 2, 2014
Rated 4.0 out of 5.0 by Great Staff Hotel is nice, but the staff is great They always make you feel like you are at home and are very helpful. They are one of the reasons I stay here December 2, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel for short Business Trip Comfortable Rooms Courteous Staff Good place to stay for a short business trip A/C was noisy November 18, 2014
Rated 4.0 out of 5.0 by Good hotel - needs new bed! Have stayed at this Holiday Inn Express many times in the past and noticed the beds were getting more and more uncomfortable. They are sagging and need to be replaced. Absolutely no complaints with the rest of the hotel. Staff are friendly and attentive. November 14, 2014
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