Rated 3.8 out of 5 by 31
Rated 5.0 out of 5.0 by Smiley face Exceptional service
We stay at this location several times a year and we are always very satisfied with every aspect of our stay. But this time, we met Mary, the front desk manager, who exceeded all of our expectations! She went above and beyond to make our visit the best one yet!
January 3, 2014
Rated 4.0 out of 5.0 by Dawny72 Good dog hotel.
Hotel welcomes dogs, so good place for my dog. And good price with State employee discount.
All staff was wonderfully kind and helpful. Couldn't have been nicer. Warm cookies were awesome.
But my boys were disappointed that the pool wasn't working right the first night and into next day.
December 28, 2013
Rated 4.0 out of 5.0 by susie137 comfortable beds
The beds were very comfortable and the staff was very friendly. The location off the interstate was perfect for my needs.
December 19, 2013
Rated 4.0 out of 5.0 by Bigfish business stay
convenient location to the interstate and my client. Nice King Suite with sofa, refrigerator & Microwave. Sink and vanity separate from the bath tub area. Nice exercise facility. Breakfast staff were wonderful.
December 9, 2013
Rated 5.0 out of 5.0 by BnR2 Great room and great service
We stayed in the whirlpool suite. It was very nice. A large room and VERY large tub. The water was hot for long enough to fill the tub. The only negative was that the drain plug was missing and a rubber cover was in place of it. The cover did not stay on well until there were several inches of water in the tub so it had to be held on or have something holding it in under the running water. Once filled, it was awesome! The bed was slightly soft (the way we like it, but if you're looking for a firm bed, ask for another room!) with 4 large pillows. The room was clean and everything worked (fridge, coffee maker, hair dryer, whirlpool jets). The breakfast was hot but left a bit to be desired. The eggs were a folded over, fluffy circle (not exactly an omelette) with some sort of "cheese spread' in the middle. Decidedly not cheese. Didn't try the biscuits and gravy. The pancake maker made flat, chewy pancakes. There were cereals, small blueberry muffins, bagels and bread. Good coffee! I wouldn't come here for a special breakfast, but for a quick meal before leaving the hotel, it was acceptable. The staff was very helpful and pleasant. Overall, would recommend this hotel.
November 6, 2013
Rated 2.0 out of 5.0 by johnsk217 Not updated; has smoking rooms
I booked a non-smoking room but the wing I was in smelled strongly of cigarette smoke. Don't know if I was put there because I travel with my (service) dog, but it was disappointing. Food at breakfast was well-prepared, but otherwise this Express just had a kind of trashy feel. Will try somewhere different next time.
November 3, 2013
Rated 4.0 out of 5.0 by Tiff060980 Overnight Stay
My stay was nice but the only thing that needed improvement was the hot tub needed to be cleaned and the pool was really cold.
October 22, 2013
Rated 3.0 out of 5.0 by Chrissy1948 Pets in the hotel rooms
We were not happy that there were animals in several rooms. There was a dog barking at 10:30PM. Sounded like a LARGE dog. The were also 2 dogs in another room barking very early in the AM.
My questions is are these designated pets rooms. Just like smoking rooms. I certainly don't want to sleep in a bed that the dogs have been sleeping in!!
The pool was GREAT!!!
Hot tub was way tooooo hot!!
October 18, 2013