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Rated 4.5 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by Nice property, bad internet It is not the first time I stay at this hotel and the people are very nice and helpful and the property is clean and rooms are comfortable. My only issue with this property is the quality (or lack thereof) of the internet connection. You are required to login in every few hours which is a bit annoying, but the main issue is the quality and speed of the internet connection... I would drop off on a regular basis, the speed is just awful. Really unfortunate because everything else is good with this hotel. October 9, 2014
Rated 5.0 out of 5.0 by Great Room Great staff, Room was very clean and the bed was very comfortable. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable stay I stayed for 2 days on business and enjoyed my stay on this hotel. October 6, 2014
Rated 5.0 out of 5.0 by Really great place , for being away from home on a long stay You wont be disappointed by staying with the great staff here October 2, 2014
Rated 5.0 out of 5.0 by Big clean room Were able to accomodate our large group and enjoyed the fantastic room with all its amenities. September 30, 2014
Rated 5.0 out of 5.0 by Very good hotel I would recommend this hotel. It was clean, the staff was friendly and the location had many restaurant options in walking distance. September 30, 2014
Rated 5.0 out of 5.0 by Great place for multiday stay If you need a place to stay for a few days, the executive suite 3-section layout (lounging, bathroom, bedroom) is excellent, complete with a small kitchenette area of sink, mini-fridge and microwave. The breakfast dining area is bright, cheerful and comfortably organized. The breakfast variety offered is very good and the house-blend coffee is a good choice. September 28, 2014
Rated 5.0 out of 5.0 by comfortable bed great service excellent all around . will make this hotel as hotel to stay when we visit Ottawa. September 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed, convenient location I stayed at this HIE in Nepean and was very pleased with the room overall. Internet access was a little slow, no premium television selections, but more than adequate for my business travel needs. September 23, 2014
Rated 5.0 out of 5.0 by Great business hotel and very clean! Excellent service! great business hotel! Wonderful staff and so well maintained! I've been there a few dozen times and consistently good experiences every time. WARNING - pool water is kinda cold - so that can be a bit of a shock if you don't take it slow getting in (just my personal opinion and those of the other guests in the pool). September 22, 2014
Rated 5.0 out of 5.0 by As good as previous excellent visit. Chose this hotel because we liked it so much on a visit some years ago just after it opened. Pleasant and helpful desk staff, excellent staff in breakfast room, clean, comfortable beds, quiet. Next visit to Ottawa will include this hotel again. September 21, 2014
Rated 5.0 out of 5.0 by The people that work at this hotel make it so excellent and comfort of bed. The people at front desk, service, cleaning and all staff makes this hotel the best I have ever travelled to. I have been grieving three major losses since November 2013 and this hotel has more than accommodated my requirements and truly reflected real compassion and caring. My husband and I had realized this even before his death or my mother's let alone my son's. It is like a second home for me and that is why I keep coming back. Comfort of beds and cleanliness are a close second. September 18, 2014
Rated 5.0 out of 5.0 by Excellent stay Clean. Well maintained. Great breakfast. Good service ! September 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Napean - comfortable and clean The hotel is very clean, and seems very new. It was quiet and easy to relax and sleep. The breakfast is much better than the usual "continental breakfast" Self serve eggs, bacon, sausage and pancakes, as well as yogurt, cereal, bread, muffins, milk, and fruit. It was a great stay! But, It's far from downtown Ottawa (15-20 minute drive), so it's very quiet around the neighbourhood at night. This can be good or bad depending on what you're looking for. September 15, 2014
Rated 4.0 out of 5.0 by Bathroom visibly unclean Shelves undusted Long hairs on floor Bathtub not scrubbed, residue September 13, 2014
Rated 4.0 out of 5.0 by HI Express Nepean Super friendly service and great location. No fridge in room though and very small great room... had to bring my breakfast back to my room. Overall though, still a very good experience. :) September 13, 2014
Rated 4.0 out of 5.0 by Nice room and B/fast. Tiny gym and pool The room is nice. Bed and pillows comfy. Good free breakfast.. Had difficulties getting temperature just right for the room, but that is not uncommon in a hotel room. Heating.cooling is central (not a window/wall unit), which makes it a lot quieter. The gym is very basic. 2 treadmill, an elliptical, a bike and a universal type machines that was partially broken. No free weights or mats for workouts on the floor. The swimming pool is tiny. May not be important to you, but I like to maintain my workout regimes on the road. September 13, 2014
Rated 3.0 out of 5.0 by It's just a bed and a shower Internet service is poor. Room lacks amenities like mini-fridge TV service is extremely basic September 12, 2014
Rated 4.0 out of 5.0 by Great experience, warmly recommend We stayed at the Hotel for a family trip and we definitely enjoyed our stay. We discovered it because it was a last minute trip and all other hotels we knew were full and we are really happy we discovered it. Room was comfortable and clean, staff professional, breakfast offers a variety of food to please different type of diets. We will consider it as our first choice when we come back in the area and will consider more Holiday In Express & Suites whenever traveling. Close to restaurants and pharmacies. September 11, 2014
Rated 1.0 out of 5.0 by An example of a poor Hotel Visit A very unsatisfactory experience and I don,t think i would return or recommend this hotel September 10, 2014
Rated 5.0 out of 5.0 by Exceptional Staff great service During our stay the staff where both friendly and helpful room was very nice and comfortable with sufficient space bed was comfy which made our stay a very pleasant experience overall. September 10, 2014
Rated 5.0 out of 5.0 by Great overall experience Very clean, comfortable bed, great furniture, spacious and good looking bathroom! September 9, 2014
Rated 5.0 out of 5.0 by Great stay Excellent hotel that i would recommend to anyone staying in the Ottawa area. Its about 3 minutes from the highway. The bed was so comfortable and the room and facilities were so clean and well designed. Look forward to returning! September 8, 2014
Rated 4.0 out of 5.0 by Wi Fi The wi fi seemed to drop off and was hard to connect. September 5, 2014
Rated 5.0 out of 5.0 by Good hotel Very clean and nice comfortable room with very good service September 5, 2014
Rated 5.0 out of 5.0 by GREAT LOCATION, CLEAN AND COMFORTABLE We were in Nepean / Ottawa for a familiy event. The hotel was close to our event and an easy drive to downtown. The room was spacious, clean and well appointed.The room was quiet and bed was comfortable. The breakfast was adequate, however, there weren't enough tables to accomodate the guests. September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay enjoyed our stay at this hotel.. had people with us from overseas who were very impressed with the rooms and the staff even though they could not speak a word of English... place quiet, close to everything and very well kept up... as a travel professional, it is important that check in goes smoothly, although our final invoice was incorrect, it was dealt with in a most professional manner and the front desk people were extremely friendly. Breakfast room staff were not...however, they did have some real "clods" as guests that did create extraordinary circumstances for cannot fault them for that... ! September 4, 2014
Rated 5.0 out of 5.0 by Rest and Relaxation After Student Move This is the fourth time we have stayed at this hotel when moving our daughter to and from Ottawa for school. Not only does the parking lot fit the trailor but you can count on a great sleep after a day of moving. The beds are comfortable, the room dark, clean and well appointed. Breakfast is full of choices. The staff are very friendly and we feel relieved when we walk in the door. Thank you! September 3, 2014
Rated 5.0 out of 5.0 by Honeymooners Staff were great and went the extra mile for us on our honeymoon! Hotel is beautiful! August 30, 2014
Rated 5.0 out of 5.0 by Wonderful staff, best sleep in ages I arrived at 1:30am and met with a smile, compassion for my long journey and was in my room in just minutes. During my stay, the staff made every attempt to greet me each time I came in the door and in the morning, insisted that although in a rush, I should have breakfast and to that end, helped pack me a bite to eat to-go. Their beds are some of the best I've ever enjoyed in a hotel and I now look forward to my traveling to Nepean so that I can catch some winks at this Holiday Inn Express. Highly Recommend for your next visit to Bells Corners/Nepean. August 28, 2014
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