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Rated 4.5 out of 5 by 334 reviewers.
Rated 5.0 out of 5.0 by Great Service We were part of a wedding group. Even though the check-in time was 3:00 p.m., the staff did everything they could to get everyone staying with the wedding group into their rooms early. Also, the staff accommodated my request for my son and daughter-in-law's room to be located very close to our room. Thank you. July 31, 2015
Rated 4.0 out of 5.0 by Good experience Comfortable - as always. Prefer if they provide a better chair to work at the table in the room. July 27, 2015
Rated 4.0 out of 5.0 by Second Stay My second stay at this Holiday Inn Ottawa West. Room was very clean, breakfast was good, gym was clean and well stocked (towels and water) and ample parking. Only issue is when my spouse was trying to call me in my room on both nights of my stay she had to call multiple times (more than 5 times each night) to get a hold of someone at the front desk to connect her to my room. Each time there was no answer she was routed to a switchboard that did not allow the caller to enter a room number. July 26, 2015
Rated 4.0 out of 5.0 by CONVENIENT CHECK IN Our company often books here. We are always accommodated with wakeup calls, hair dryer and a reasonable amount of towels. If I need more towels we are looked after. This is a very clean hotel and one of my favorite Holiday Inn's in the NEPEAN area. The breakfast is great and so convenient and I don't have to leave the hotel to have breakfast off site. I highly recommend this location. July 26, 2015
Rated 5.0 out of 5.0 by Very Friendly staff Staff let us check in early as we had a wedding to attend. Would recommend this hotel as great value for a very clean and comfortable hotel. Also easy location to find. July 23, 2015
Rated 5.0 out of 5.0 by pleasant stay nice comfortable room, great pillows. staff was very friendly. No fridge in room. July 15, 2015
Rated 4.0 out of 5.0 by Nice, Clean Room with Friendly Service Room was nice, bed was a little hard for Queens they seemed small, Great variety of pillows. As adults we don't like to put in an area where there are children running around in the hallways and yelling in their rooms (will ask to be away from children the next time). Pool very small - did not use for that reason it also was very cloudy- could be due to the fact we heard it was Salt Water. Friendly Front Desk Staff and Housekeeping. July 15, 2015
Rated 4.0 out of 5.0 by comfortable got in late and normally can't sleep but this time I had a great sleep with very little tossing and turning. Bed looked still made July 12, 2015
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