Rated 4.5 out of 5 by 267
Rated 5.0 out of 5.0 by Richardthetraveler overall stay
Hotel is clean, friendly staff, good breakfast in the morning with plenty of choices for food.
March 28, 2015
Rated 5.0 out of 5.0 by Ruji Comfortable bed and great service.
The staff I met at arrival is friendly and active to support ,he was the best reception staff that I ever met.
The sleep quality is great.
The room is spacious, clean but looks quite plain (just a small comment but that is not an issue for me)
The breakfast place is clean, quite well organized and comfortable.
It's next to Loblaws, a supermarket that sells foods, and also OC bus ticket.
March 26, 2015
Rated 5.0 out of 5.0 by Chuck D comfortable bed and clean room
The beds were very comfortable and rooms were exceptionally clean.
March 23, 2015
Rated 5.0 out of 5.0 by johnnyboy123 aaaaa
nice hotel,very clean ,staff was great and smiling all the time!
March 22, 2015
Rated 5.0 out of 5.0 by SCru Good location and clean
As awlays the room was to our expectation. A family of four with two teenagers and adequate space.
March 21, 2015
Rated 5.0 out of 5.0 by HockeyFan65 Could use an ice bucket and a comfortable chair
Our room was above expectations -- spacious, clean and modern with comfy beds and flat screen tv. Free wifi, free parking, indoor pool (though we didn't use it) and a free hot breakfast -- what isn't there to like?
For the sake of complaining, there was no ice bucket in the room so I didn't bother seeking out whether or not there was an ice machine somewhere. Also, other than a small table with chairs, no place to relax other than laying on the bed. The room was huge -- an arm chair would have fit, no problem.
A small fridge would also be great.
I didn't get a great sleep only because there was some late-night snow removal going on in the adjacent parking lot.
It's tough to justify a downtown Ottawa hotel (and all the extra charges) when you've stayed here. It's got everything going for it except the location if you're a tourist.
March 18, 2015
Rated 5.0 out of 5.0 by Hummy Great Hotel
Usual Holiday Inn Express experience. The staff was very friendly and the room great except for a few wear marks. There was a lot of cigarette butts and liiter outside the front door that I feel did not make a good first impression.
March 17, 2015