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Rated 4.5 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by great service - clean establishment enjoyed our stay - good breakfast - lots of choices - great location - plenty of parking April 15, 2015
Rated 3.0 out of 5.0 by Good quality comparing to old Holiday Inn hotels I appreciate the fan is much quieter than in old HI hotels, however don't know if it is still quite at summer time when conditioner is on. As usual with HI windows do not open so you must rely on air quality from central fan, but from my past experiences with older HI hotels in summertime conditioner could be so loud one cannot sleep at night. Also I rated comfort as average, as there is no microwave, no fridge in the room. If you bring your own food, there will be no way to warm it up. Staff and service: well, I asked concierge to forward invoice to my email, she smiled and said she will, but never did. April 13, 2015
Rated 5.0 out of 5.0 by my stay clean rooms good breakfast quiet room could have more channel selection on the tv April 11, 2015
Rated 4.0 out of 5.0 by location like the location, close to everything price was a bit too high April 11, 2015
Rated 4.0 out of 5.0 by Booking Confusion I have no complaints about our experience with our stay. It was very good. However, upon doing my online booking, I requested 2 rooms for 3 adults. A total amount was charged against my Amex card. Upon checkout, I was surprised that the room rate was $10 higher. It was explained that the system read 2 rooms at 3 people/room and therefore added an additional $10 charge for the extra person in the room. On the web site the only options are # rooms, # guests and the accompanying charge was correct. Why the confusion at the hotel? There appears to be a problem here that should be addressed. The staff member politely and efficiently corrected the invoice but somehow in the process there was still $1 in excess of the initial charge. I did not want to spend more time on this so I let it go. However, something needs your attention. April 9, 2015
Rated 4.0 out of 5.0 by Good Location and Good Hotel Always stay at that hotel and usually good experience. April 5, 2015
Rated 3.0 out of 5.0 by Large clean rooms We stayed at this hotel on a Sunday night & then Tuesday to Friday. On Sunday, the room was great, but when cooling came on it blew cold, but when the cooling was off, it became too warm. The three night stay was better as we were given the handicap room and the air did not blow directly on us which made it much better for sleeping. The rooms are very large and comfortable and only lack a humidifier as it gets VERY dry...don't all hotel rooms.... Something is wrong with their TV supplier and stations. Could not get the Senators( the local hockey team in a tight race) one night and only in French another and the TV picture goes off and on with action (such as hockey). All in all, a very comfortable room in an above average hotel. April 4, 2015
Rated 5.0 out of 5.0 by modern hotel, clean room and very comfortable bed. excellent reception by staff with early check in. Modern and bright hotel with lots a free parking. Room very clean with a very comfortable bed. Overall a great value and very good experience, will definite return when in ottawa. April 1, 2015
  • 2015-04-16T11:07:13.079-05:00
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