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Rated 4.5 out of 5 by 356 reviewers.
Rated 5.0 out of 5.0 Friendly Staff and Comfy bed. The staff was welcoming and friendly. The grounds are well maintained. The hotel lobby was clean and inviting. The room was clean. The bed was confy. The late night pancake promotion was a nice surprise. The breakfast buffet offered many options to satisfy one's appetite. We will definitely stay here again. September 2, 2015
Rated 4.0 out of 5.0 by Nice but This hotel, like almost all Holiday Inn Express property was very nice and clean. Convenient to shopping. The only down side was that for the location the price was very expensive. I probably would find a different Holiday Inn property to stay in next time, closer to downtown area. August 30, 2015
Rated 5.0 out of 5.0 by One notch above! This hotel in Nepean is one step above all other Holiday Inn Express August 29, 2015
Rated 5.0 out of 5.0 by Bright clean facility with attentive, friendly staff. Lovely facility. Clean, well appointed hotel with every amenity. Staff were very helpful and service prompt. August 28, 2015
Rated 4.0 out of 5.0 by Better than expected Nice, comfortable modernly furnished room. Bit of a weird smell to the room, couldn't quite close the drapes fully to block out the light and the plastic cutlery at breakfast were the only negatives...but nothing to complain about. Better WIFI than I've experienced at some of the top end hotels. All in all, quite happy with my stay August 28, 2015
Rated 3.0 out of 5.0 Convenient Location While the hotel desk staff probably did there best to deal with problems that were raised, they either were directed by the Operations Manager to ignore them or referred problems to the Manager and she did nothing. Very sloppy operations and attention to problems. I would not stay in this location again. August 26, 2015
Rated 5.0 out of 5.0 by Clean spacious comfortable room Very good room. I found the pillows were a bit too big and as I prefer smaller pillows. Excellent bathroom. The breakfast area was very busy and seating was a problem on 2 mornings. Good food choices I would recommend this hotel. August 26, 2015
Rated 2.0 out of 5.0 by Ventilation/Air Conditioning Systems Not Nearly Sufficient Traveling for family vacation. Condition of room - temperature - so hot stale and stifling not able to be in it for more than few minutes. After traveling all day had to leave for another 2 hrs to allow to cool. Certainly not acceptable. Systems restricted due to green program. Would not stay in this location again. Please see previous comments. That I would have to include another review (of a sufficient length) here at the end of the survey in addition to other comments made is exceedingly annoying. August 25, 2015
  • 2015-09-03T10:42:48.747-05:00
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