Rated 4.5 out of 5 by 334
Rated 5.0 out of 5.0 by VallyNookey Great Service
We were part of a wedding group. Even though the check-in time was 3:00 p.m., the staff did everything they could to get everyone staying with the wedding group into their rooms early. Also, the staff accommodated my request for my son and daughter-in-law's room to be located very close to our room. Thank you.
July 31, 2015
Rated 4.0 out of 5.0 by Roadking999 Good experience
Comfortable - as always. Prefer if they provide a better chair to work at the table in the room.
July 27, 2015
Rated 4.0 out of 5.0 by YYZ Explorer Second Stay
My second stay at this Holiday Inn Ottawa West. Room was very clean, breakfast was good, gym was clean and well stocked (towels and water) and ample parking. Only issue is when my spouse was trying to call me in my room on both nights of my stay she had to call multiple times (more than 5 times each night) to get a hold of someone at the front desk to connect her to my room. Each time there was no answer she was routed to a switchboard that did not allow the caller to enter a room number.
July 26, 2015