Rated 4.5 out of 5 by 278
Rated 5.0 out of 5.0 by Traveling Lou Very modern and super clean
I would highly recommend this hotel if staying in the Ottawa area. I am a travel agent and have stayed in several hotels in the Ottawa and this one is by far the best. The rooms are very new and modern, the bathrooms are super clean, they sparkle, the staff at the front desk are extremely helpful and friendly and knowledgeable about the area. The complimentary breakfast the next morning was tasty and plentiful. Their beds and pillows are extremely comfortable, we had such a great nights sleep. It is centralized and close to the major highway for quick access to almost anything in the Ottawa area, even the airport is only 15-20 mins away.
I give them 5**** all the way. I will certainly return to this hotel and will recommend it to all my clients going to the Ottawa area.
April 15, 2015
Rated 5.0 out of 5.0 by tlcgrh great service - clean establishment
enjoyed our stay - good breakfast - lots of choices - great location - plenty of parking
April 15, 2015
Rated 3.0 out of 5.0 by Ainelena Good quality comparing to old Holiday Inn hotels
I appreciate the fan is much quieter than in old HI hotels, however don't know if it is still quite at summer time when conditioner is on.
As usual with HI windows do not open so you must rely on air quality from central fan, but from my past experiences with older HI hotels in summertime conditioner could be so loud one cannot sleep at night.
Also I rated comfort as average, as there is no microwave, no fridge in the room. If you bring your own food, there will be no way to warm it up.
Staff and service: well, I asked concierge to forward invoice to my email, she smiled and said she will, but never did.
April 13, 2015