Rated 4.5 out of 5 by 64
Rated 5.0 out of 5.0 by Fran RN Modern facilites
Adequate breakfast, comfortable room, dining experiences in the area, mall next door, easy access to expressways.
May 29, 2015
Rated 1.0 out of 5.0 by George44567 Poor service
-We arrived late evening and were not acknowledged by the desk clerk for about 5 mins while he was talking Russian on the phone.
-There was no coffee left in our room.
-Our room was not cleaned at all after our first night.
-Our room keys were programmed only for a one night stay.
-when we complained about these issues the second morning, the desk clerk entered our complaint into a book for the front office manager, a Mr. Kozlov. She said that since our stay was prepaid on Expedia, she cannot give us a discount, but would pass the issues on to Mr. Kozlov, who should give us Holiday Inn points enough to cover a one night stay at another Holiday Inn Express.
After about 2 weeks, we still have not heard from Mr. Kozlov.
May 28, 2015
Rated 4.0 out of 5.0 by angi6 Great stay in Orleans
I thoroughly enjoyed my stay at this hotel. It is well situated, there is a mall across the street and arts centre just across the parking lot and many other businesses such as banks, pharmacies etc.
The hotel is quite new, the rooms are comfortable and the staff were very helpful.
I would recommend this hotel for business travel, travel with children and even just a weekend to get away from it all.
May 28, 2015