Rated 4.6 out of 5 by 131
Rated 4.0 out of 5.0 by 3shifts Front Desk staff are slow
Very slow and not always at the desk when you want to ask them a question. Had to wait 5 minutes before someone approached me. I could hear the staff laughing in the back room
July 28, 2014
Rated 5.0 out of 5.0 by SpyV Top notch Holiday Inn Express
Very comfortable and in a convenient location for the airport without being noisy at all. Excellent staff and value, room was very nicely decorated.
July 26, 2014
Rated 5.0 out of 5.0 by Loup1 Great---Again!
What amazing staff! What a great stay!
Special thanks to Jillian @ check-in and out, as well as to Jay and Sandra for making the week uber pleasant for us!
As usual clean and comfortable rooms and a good breakfast selection.
July 24, 2014
Rated 5.0 out of 5.0 by NBTenere Just keeps getting better and better!
I first stayed at this property when it was brand-new, and I enjoyed my stay immensely back then. I've now stayed there at least 15 times since then, and I return there because it is that fine a property. The staff are all excellent, the pool is very nice, Holiday Inn Express now has new and very good breakfast choices, it is a great location....the list goes on. I am very brand-loyal to the Holiday Inn Express in particular and to the IHG Group in general; this property and its people are one of the main reasons for that loyalty. You owe it to yourself to consider this Hotel for your next trip to Ottawa, and I highly recommend this property to you.
July 24, 2014
Rated 4.0 out of 5.0 by marted Honour Reservation Requests
I realize that not all requests can be honoured at all times.
However, with three weeks notice of the reservation, I find it difficult to understand why a room on a higher floor (there were only 4 floors) could not have been provided.
July 21, 2014
Rated 5.0 out of 5.0 by BizDev Excellent hotel near the airport
Very good hotel near Ottawa Airport. Staff extremely friendly and efficient. Good internet connection. Rooms very comfortable and clean. Close to some nice restaurants and pubs. I am a Platinum member so I stay in a lot of hotels - rate this one very highly. Overall, a great addition to the Ottawa hotel scene.
July 17, 2014
Rated 5.0 out of 5.0 by kicksice Clean Updated Rooms
Enjoyed may stay in Ottawa. The hotel and rooms were very modern, clean and comfortable. Most of the staff, especially the cleaning and breakfast folks, were very nice. Would certainly recommend.
July 14, 2014
Rated 5.0 out of 5.0 by Donna C Quietness and relaxing
The air conditioning unit was easy to turn off, but there were no curtains on the windows (other than the sheers) and the lights from the parking lot outside were bothersome.
July 14, 2014