Rated 4.6 out of 5 by 89
Rated 4.0 out of 5.0 by mcma standard bkfst fare, great staff
We booked the Holiday Inn Express because it had a free hot breakfast. It was the standard breakfast you'd expect if you've stayed at a Holiday Inn Express before - convenient and good enough to start your day, but nothing to write home about.
We were surprised as all of the staff (front desk, cleaning, shuttle driver, etc) exceeded our expectations, being friendly and helpful.
The shower pressure wasn't great (it was fine, but not fantastic) but the toilets had strong flushing power, which, although you may not wish to consider it, is important when staying for more than a day.
There were no problems with either the fitness room or pool area, plenty of towels each time we used either area.
December 3, 2013
Rated 5.0 out of 5.0 by Phil65 Great one night while visiting Carleton U
Location great, a few minutes from school. New building. Had a suite which was very spacious and clean with all you need for a easant stay.
I stayed on points, I think if I had paid the going rate I would have rated value as ok...
Definitely worth a stay...
November 27, 2013
Rated 1.0 out of 5.0 by ONTraveller Terrible Night Sleep
I booked early before my stay and arrived around 5:00 pm to the hotel. I was given room 201 beside the mechanical room. I thought nothing of being beside this mechancial room and went into the room. The room seemed fine at first and I put on the a/c to cool the room abit. When I decided to turn off the light and a/c to go to sleep, there was a terrible loud noise coming from the adjacent mechanical room. It got so bad I had to turn the a/c back on to drown out the noise. Needless to say I had a terrible night sleep and was very tired in the morning. The hotel was fully booked so no other room would have been available. Upon checking out the next day, the clerk did not ask me how my stay was. I would have told him my experience. The hotel is nice but make sure you ask not to be put anywhere near any non hotel rooms.
November 22, 2013
Rated 5.0 out of 5.0 by miked1111 I liked it
It was a good stay and the staff was fantastic. The bed was very comfortable.
The only thing I would like to say that needs a little work is the food. The eggs did not taste that great and the bacon was overdone. The variety on the hot plate breakfast was not up to par.
The muffins and croissants was good and that is what I had on the second morning of the stay.
Keep up the good work.
November 19, 2013
Rated 5.0 out of 5.0 by Alice21 helpful desk staff
We found the desk staff especially helpful & they knew the surrounding area well so they could give us directions to travel to where we wanted to go. We felt quite comfortable in this hotel, finding it very clean, good food etc. & we would definitely stay here again if we needed accomodation in Ottawa.
November 18, 2013
Rated 4.0 out of 5.0 by rob1000 Poor Customer Service
While I had a good stay at this site, the guy who checked me in was preoccupied. seemed like I was interupting him. Did not acknowledge my membership. Advised me of Ice on the 1st floor and it was out of order. No apologies.
November 11, 2013
Rated 5.0 out of 5.0 by Jujubug great experience over all
WE had a great evening. The beds were very comfortable, and warm ( I was worried as I like to be warm with a big blanket, but it was perfect).
the pillows were all the same ( too puffy and big for me - I would prefer a couple of different types of pillows to choose from)
Breakfast was really good and had an amazing variety.
Would go back for sure.
October 29, 2013
Rated 5.0 out of 5.0 by Alsaf Stay at Ottawa holiday inn express
Great place to stay.
Close by airport
except commute 8 - 9am on hunt club is not my favorite commute
To colonnade rd.
Lucky, is not that far to my company office.
The Hong Kong Chinese resturant a short walk
Across the field was my best place to eat.
Other than the keg resturant is close by
And the t and t Asian supermarket is near by too.
October 21, 2013