Rated 5.0 out of 5.0 by Ahtsham Excellent place to stay but short on breakfast choice
Second time staying here, great place, great staff and clean.
Unfortunately there is little choice when it comes to breakfast. If you guys can get more variety this is the best place to stay.
June 14, 2013
Rated 5.0 out of 5.0 by Paul150 New, Nice & Quiet!
New property with very well appointed, comfortable, large rooms. Common areas very clean and good layout. Very comfortable foyer area for breakfast. Large parking area (free). WiFi excellent.
June 1, 2013
Rated 5.0 out of 5.0 by pacemaker58 Great Hotel
Cannot find fault with anything about this property. Close to the airport, was not bothered by aircraft noise. Super friendly staff. Not tons to do in the area without a car, but there is a pub/restaurant (Royal Oak) right next door.
May 28, 2013
Rated 5.0 out of 5.0 by Cindy57 Great place to stay in Ottawa
My husband and I have been staying at this Holiday Inn Express since they opened. Our son and his family live close so when we visit from Ohio this is where we stay. Staff is always friendly and helpful. It's a great "hub" for us when visiting.
May 27, 2013
Rated 5.0 out of 5.0 by FireflyLivesOn Made a great weekend into a FANTASTIC one!
We had our daughter's friend join us on short notice (from 3 to 4 ppl# and I called to see about adding a cot to the room. This hotel doesn't have them and no suites #with pull-out couch# were available because of the ComicCon #which is, coincidentally, why we were in town). I figured our guest would have to sleep on the floor but hey, he's young so it'll be fine. :-) When we get to the hotel after many hours of walking around the convention the staff tell us that they have upgraded us to a suite with pull-out couch at no extra charge. The woman I spoke to on Fri had thought of us when a suite opened up and moved us over.
I was so very impressed by her thoughtfulness and the personal touch made our stay very enjoyable. So the kids had a great day at ComicCon followed by about 90 minutes of playing in the pool and then, icing on the cake, everyone had somewhere comfy to sleep! :-)
Thank you so much for your care and attention, I've told this story to many friends and colleagues! It's no wonder this site is one of my favourite hotels in Ottawa. Keep up the great work, it is genuinely appreciated.
May 26, 2013
Rated 5.0 out of 5.0 by ACET Holiday Inn Airport Ottawa
Stayed overnight it is near the Airport lovely clean room , bright great brekfast 5 stars
May 26, 2013
Rated 5.0 out of 5.0 by Derb The staff were very friendly, very helpful and accommodating.
We stayed at the hotel (with about 15-20 other rooms) for our son's wedding. We received a reduced wedding rate for ourselves and our guests (if they booked by a certain deadline). I found the staff exceptionally helpful and accommodating. I found the breakfast, which I think was rather a bonus, quite adequate. I was grateful for some of our guests with children that they didn't have to have a further expense of taking them out for breakfast because as we all know a wedding is a cost to not only the families involved but their guests as well and all our guests had to come from out of town. I found the rooms very clean and basically had everything you could ask for. I would definitely recommend this hotel to others and would stay here again if I am in the area.
May 23, 2013
Rated 3.0 out of 5.0 by JJ67 Surprised
I stay at HIE all the time and have stayed here at least 20+ times. Usually it is top shelf, however, this time it was not the case. I booked a wake up call for 7am and they called me at 5am. Lost several hours of sleep. Room was not as clean as expected. Came back from a long day of meeting and a early wake up, to find my room still not made up at 400pm. Had to wait downstairs while they did it, but it took two phone call requests to get it done.
Suppose to do another extended stay here, but not sure I will.
May 22, 2013