Rated 4.0 out of 5 by 172
Rated 5.0 out of 5.0 by Camaya peacefully
The Room 1601 were amazing.. I just got Ottawa by train from Montreal..the first thing I did a beautiful Shower...enjoyed very much the heat floor..the room so comfortable..
Good job guy's
December 1, 2012
Rated 5.0 out of 5.0 by Ironsides31 Overall Assessment
I have travelled to Ottawa on business between 4 and 8 times annually in the past 5 years. Most of my stays are multiple days. After staying at 4 different hotels in the downtown area, this Holiday Inn became my first choice destination and has been for years. The rooms are comfortable and clean and the restaurant facility is good. The fitness facility has good quality equipment for use. The hotel's central location allows a person to easily walk to most downtown places of interest. However, this hotel's chief feature is its staff. They are helpful and courteous almost to a fault and certainly rank head and shoulders above any other hotel at which I have stayed anywhere. The staff know regular guests by sight and some by name. They go out of their way to assist with directions, suggest attractions and events that someone might care to visit, and take the extra time with most guests. The only improvement I might suggest is that the Wi-Fi service be improved. Coverage within the building is weak in areas and the system is slow. This makes using the internet for work frustrating sometimes. Other than that though, I'm extremely happy with this hotel.
November 29, 2012
Rated 5.0 out of 5.0 by UniversityParent What a Find!
We traveled to Ottawa with our family dog and chose a suite since we were inviting a friend to dine with us (we had to order in since we had the dog with us). The hotel and room were great. The bed was comfortable and we slept well which isn't always the case for us when we're in a new place. The room was clean, the staff were friendly and the pet-friendly room was nicely appointed. Some hotels put you in run down rooms if you're traveling with a pet. We will definitely book this hotel the next time we're in Ottawa. It was a quick walk to most amenities, but a little cold the weekend we were there to do the longer walk to Parliament Hill etc.
November 29, 2012
Rated 5.0 out of 5.0 by Lise Great clean & Comfy rooms
Your front counter help was excellent and enjoyed the great location and ease of access to everything.
Highly recommend your location.
November 23, 2012
Rated 3.0 out of 5.0 by Joanne299 Will not be returning
Many problems occcured with our two day stay. The room temperature stayed at 78 degrees although we tried to adjust it down, resulting in an uncomfortably warm sleeping environment. The bathroom sink had rust around the faucet and the water temperature in the shower cycled from steaming hot to barely warm every 30 seconds every time someone used it. The maid knocked on our door the first morning of our visit to clean our room at 9:00 am (way too early) and on our last morning, before we had checked out, she cleaned our room while we were out for breakfast and threw out some items that we had left out on the desk and night table instead of waiting to clean the room after we had checked out. We were at the hotel because we were going on a campus tour of Carleton University, but if we return to Ottawa again, we will be staying at a different hotel.
November 18, 2012
Rated 5.0 out of 5.0 by Mwb120 Room had all the amenities required
My wife 2 friends and I stayed at this property for an overnite stay in Ottawa. The hotel was close to the resturant that we had a reservation at. I am a platimum priority club member so our stay was on rewards points. The room was comfortable with a nice sitting area and a kitchen. Wine glasses were provided as per the reservation instructions. We will use this property again for future overnite stays in the city.
November 18, 2012
Rated 4.0 out of 5.0 by JohnHotelTravelWeary Guest services
Everyone was really helpful, I'm on crutches and in a leg cast and I recieved great assistance. Also, I had a business dinner and the food was excellent, along with the service.
November 8, 2012
Rated 5.0 out of 5.0 by mrbrown56 Convient location
Great location, within walking distance of all attractions downtown.
November 3, 2012
Rated 5.0 out of 5.0 by MJ63 Great service and comfortable room
All hotel staff were consistently helpful and cheerful. The front desk personnel were quick to go the extra mile in assisting our family in finding directions to various Ottawa locations and in answering any questions we might have. Our room was spacious comfortable and quiet. Housekeeping staff were professional and accommodating. The location of this hotel is within easy walking distance or public transit to the many wonderful sights in Ottawa and a variety of great restaurants. We would not hesitate to stay here again.
October 26, 2012
Rated 5.0 out of 5.0 by tara1982 Wonderful Experience
I loved this hotel. You cant beat the price for this hotel. Walking distance to everything, clean rooms, friendly staff!
October 26, 2012
Rated 5.0 out of 5.0 by chrysta2012 Will be back!
We had an excellent stay and the location was perfect - will be our go-to spot when we're in Ottawa!
October 26, 2012
Rated 5.0 out of 5.0 by emilyb55 really enjoyable stay
would definitely stay here again, hotel was easy to find, very convienant location for exploring ottawa on foot, all staff we met were very friendly and helpful, room was very spacious and well cleaned, loved the kitchette and furnishings were of a good standard
October 23, 2012
Rated 5.0 out of 5.0 by BusinessTraveller12 Simply Amazing!
The staff at this location made staying at their hotel an absolute pleasure. I travel a lot for my job and had been on the road almost seven straight weeks when I stayed at the Ottawa-Downtown and I can honestly say I've never seen a room that was so spotlessly clean, so quiet considering it was in a city, and with such comfortable furniture (from the bed to chairs).
On top of all of that, the hotel was in a great location- walking distance of the Market and other fun places but far enough away that you didn't deal with crowds and noise disturbances- and the staff was so knowledgeable. They could recommend restaurants at all price levels, driving/walking directions and even knew local events.
I would absolutely recommend this hotel and will not stay anywhere else when traveling in Ottawa moving forward.
October 22, 2012
Rated 4.0 out of 5.0 by Elisa Good value
i had a very comfotable stay in August, the location of the hotel was great for me, I could walk to where I needed to go, and there are alot of shops and restaurants closeby. My only negative against the hotel is the lack of amenities but the location generally makes up for it. Staff were very ourteous and informative.
October 14, 2012