Rated 4.5 out of 5 by 62
Rated 2.0 out of 5.0 by Chicagosuburbs Loud and Unable to Sleep
Although there are some positives about this hotel, the walls are paper thin. Noise and disturbances were so bad we had to change rooms on our second night. We called the front desk at 1am and again at 2am the first night reporting the noise. They offered to move us which we did the following day but the damage was done. How about the people making all the noise for 2 and a half hours? How about moving them out or at least visiting their room and talking to them? Our attempts to quiet them down were unsuccessful. Beds were very soft which added to the inability to have a decent night sleep. My wife and I suggest trying a hotel that has real walls and updated and firmer mattresses.
November 30, 2013
Rated 5.0 out of 5.0 by Josephine64 Brand New
The hotel is brand new. Great customer service and excellent room conditions. Really liked the style of the walk-in shower.
November 22, 2013
Rated 5.0 out of 5.0 by Deana Comfortable and congenial stay
This was our first time staying at the hotel. Learning to navigate in and out of the mall was tricky, but there are so many choices of places to shop and eat it is a very convenient location.
Staff was well above average in courtesy and consideration.
We will make this our place to stay in Overland Park.
November 19, 2013
Rated 5.0 out of 5.0 by pufferdude Impressed
I was very impressed with the quality and cleanliness of this hotel during a recent stay in October 2013. It was definitely a step above the typical hotel room I get, even at higher prices. The front desk staff were also very courteous and helpful.
October 28, 2013
Rated 5.0 out of 5.0 by alimo Clean and Comfortable
I stayed at the Overland Park, KS Holiday Inn Express while at a business conference. The staff was helpful, the lobby and room were both very clean and up-to-date, and I slept like a log. Couldn't recommend it more!
October 28, 2013
Rated 4.0 out of 5.0 by Hookey Good, clean, friendly hotel.
Stayed for 5 nights whilst visiting friends and area. The hotel was clean and the staff very friendly, particularly the reception desk, they couldn't do enough for us. The rooms were comfortably furnished with a good supply of towels etc. House service was noisy in the morning disturbing my sleep.
Drawbacks....room wasn't made up one day and due to wedding party, breakfast one morning was rammed with little/ no seating in actual room, although they opened a conference room for seating but not the same.
Overall a great stay and should I return to the area will stay again.
The hotel does what it says on the tin....and doesn't charge for parking unlike some others in the same chain I have stayed at.
October 25, 2013
Rated 5.0 out of 5.0 by Daughterinlaw Very nice newer hotel
Stayed one night on a mother-daughters outing at this nice newer hotel. Enjoyed the pool and took advantage of the exercise room. The breakfast was good with plenty of variety. Only complaint is the front desk individual took a long time getting to the front desk when we wanted to check in. We even called the front desk phone to see if that would help, but the phone just rang and rang and rang. We would have probably not stayed there if we had not already made reservations. Would stay there again if in the area.
October 24, 2013
Rated 5.0 out of 5.0 by Di22 Great Staff
Our stay at the Overland Park Holiday Inn Express was wonderful.
Rooms very clean, beds very comfortable.
We were attending a wedding, and when going to the reception we wanted to take a cab. The clerk at the desk, suggested a company, called and arranged for the cab. He was very thoughtful and his suggestions were great. The cab was clean, prompt, and a great price. We also used the cab for our return back to the hotel. We attempted to tip the clerk, but he refused, telling us that was part of his job.
The entire staff was great. I will definitely recommend this hotel to others, the convenient location is also a plus.
October 22, 2013