Rated 4.5 out of 5 by 211
Rated 4.0 out of 5.0 by BR77521 Nice room
The room was nice. The bed was comfortable. The premises appears to be fairly new.
April 18, 2015
Rated 5.0 out of 5.0 by MarW Everything I expect from HI Express
This is a very new property and so is tip-top condition. Everything clean, staff friendly, good location for all Overland Park amenities. I love the no noise policy - no under 16s in corridors after 10pm.
April 16, 2015
Rated 3.0 out of 5.0 by Torque8189 Nice Place, Poor Sund Insulation
Its a great location, new and clean. Rooms are comfortable but walls are paper thin.
April 15, 2015
Rated 5.0 out of 5.0 by MichaelER Above and beyond
I have stayed at this hotel several times, usually for one week and sometimes for three weeks at a a time. I have always been very satisfied with the overall experience. During my last stay, I arrived at the airport and realized I left my iPad in the room. I called the front desk, and the nice lady that answered the phone dispatched someone right away to check on the iPad. When he returned, he confirmed it was there. She said she would FedEx the iPad to me soonest. I received the iPad at my home a couple days later, and it was packaged in what appeared to be a custom-designed/cut, multiple layer, dense foam padded box; check out the picture. I turned it on and it was 100% charged (just like I left it). Thank you so much to all persons involved.
April 15, 2015
Rated 5.0 out of 5.0 by Rick & Mel Clean, up-to-date room. Friendly, professional staff!
Clean, up-to-date room inc. frig, microwave, wireless internet! Comfortable bed! Friendly, professional staff!
April 10, 2015
Rated 5.0 out of 5.0 by Randy0524 Great service with comfortable accommodations.
We had an excellent stay. The cleanliness of the room and common areas were very nice.
April 10, 2015
Rated 3.0 out of 5.0 by Alicat22c Nice hotel but a couple of minor issues.
This is a nice hotel in a nice area but I was very disappointed with my last stay here. I had made my reservation well ahead of time and upon arrival there was a note on the counter stating that one of the Hot water heaters was broken and there was nothing they could do about it so basically sorry for the cold shower....they suggested taking a shower at night, etc. I always stay at Holiday Inn's and felt I should have been given a heads up about this...or an option to stay at another hotel...or perhaps a discount?? Nothing was offered, just a note on the counter stating "too bad" and not once did the clerk checking me in mention. Never once did I get any hot water out of my faucet in the bathroom...I was there for 2 days and it was miserable. I will not be going back to this hotel just because of the poor treatment over this matter.
April 6, 2015
Rated 5.0 out of 5.0 by redbirds6 Clean, Friendly
We always stay at Holiday Inn Express because they are all newer and clean as standard. Staff is always friendly. We feel safe there. Only complaint is we wish they would put towel racks in the bathroom. Great place to stay and relax!
April 2, 2015