Rated 4.6 out of 5 by 135
Rated 5.0 out of 5.0 by Itsme4 Great business hotel
Very attentive staff... great room. Loved the walk- in shower vs. tub.
October 17, 2014
Rated 2.0 out of 5.0 by wcole Poor Management decisions
Don't trust your reservation rate! We had an email with a confirmation rate after a change to our group reservation. The hotel would not honor the confirmed rate. The manager Rosali said she can't change the rate many times due to our change in our reservation. If you are staying at this hotel for soccer, softball or baseball, do not trust your reservation. It's a nice hotel but they are chasing revenue today and not worrying about future revenue.
October 13, 2014
Rated 3.0 out of 5.0 by rpep1982 Paper thin walls
Overall this is a good location and great staff but the noises from adjoining rooms was unacceptable. I don't think the neighbors were being excessively loud, it seemed like they were in the same room as I. Not a good situation.
October 11, 2014
Rated 5.0 out of 5.0 by Bobbi B Clean and Friendly. Great breakfast.
We have stayed here for the last 3 NASCAR races. Clean, friendly, clean, clean...
October 9, 2014
Rated 5.0 out of 5.0 by TomInMontana This MUST be the best Holiday Inn Express in the USA
We spent 3 days at this Holiday Inn Express and have nothing but praise for this establishment.
Our room was spotless, the common areas were as well. There seemed to be someone cleaning something at all times.
Of particular note were two people we dealt with frequently - Rosalie at the front desk, and Herbert in the dining area. Both seemed really happy with their jobs which showed with exceptional customer service.
Herbert was the most attentive employee I have ever seen in a hotel - never a dirty dish on the table, never a missing item on the breakfast bar. He brightened our day every day.
If you are ever in the Kansas City area - stay HERE. You will see how a hotel should be run.
October 7, 2014
Rated 4.0 out of 5.0 by Missouri Grandma A little prices but good
The overall appearance of the exterior is very impressive. The room was clean, very spacious and a the shower had a rain shower head. The only problem was that the bed squeaked when I moved or got out of the bed. I could hear guests' doors close as they left their rooms. Overall, I would stay again but will check the bed to see if it squeaks!!
October 2, 2014
Rated 4.0 out of 5.0 by Hold the door Great location
Great location with lots of restaurants close by. Easy access to hwy into downtown Kansas City or Overland Park business section. For a new hotel the walls were not very sound proof. Heard guest on both sides all night long. And of coarse the door slammers came and went without a care. Doesn't anyone know how to quietly shut a door ?
September 26, 2014
Rated 4.0 out of 5.0 by MichelleB Royal weekend
This hotel offers standard accommodations for the Holiday Inn Express brand. It's clean and neat, staff were considerate. I had issues with my IHG points, but that was a seperate issue.
September 25, 2014