Rated 4.6 out of 5 by 121
Rated 4.0 out of 5.0 by CMet Great Property - Difficult to locate on GPS
The property is very nice and up to date. It was very clean and the staff was friendly and helpful. The only challenge was the property is behind retail and eating establishments so it is difficult to see and GPS had trouble navigating to the front door.
August 26, 2014
Rated 5.0 out of 5.0 by harv2479 Comfortable room --- and clean.
The room was large and very comfortable -- and clean. I also found the staff at the front desk to be helpful and friendly.
August 20, 2014
Rated 3.0 out of 5.0 by Wirena Great Beds Not so great breakfast
The rooms are clean and comfortable, but if your looking for a nice hot breakfast before you hit the road, you won't find it here. I wanted to fill my water bottle thinking that they would have pitchers of cold water available and was told I could find ice on the second floor and water at the water fountain.
August 20, 2014
Rated 3.0 out of 5.0 by murphy52 KC Experience
Our trip was basically an enjoyable experience. Better sound proofing would have made it much more so. The staff was helpful and friendly. Hotel was clean and up to date.
August 14, 2014
Rated 5.0 out of 5.0 by super hoof nice rooms and good breakfast
room was quite and very comfortable and the breakfast was super.
August 13, 2014
Rated 5.0 out of 5.0 by Snocone I'll be back!
I bounce around different hotels in the KC area when I travel on business. I may have found a home. The staff was very friendly and helpful - Kudos to Becci - and the breakfast differed daily. The room was comfortable and the bed & pillows allowed me a great night's sleep. The property is located very near a variety of restaurants and shops. The only (minor) thing is that there is only one elevator for 4 floors and a few times the wait seemed longer than average.
August 1, 2014
Rated 5.0 out of 5.0 by TonyABQ Good hotel experience
The hotel is clean and comfortable. The bathroom shower is a little narrow, but overall, this hotel is a good value. I recommend it.
July 30, 2014
Rated 4.0 out of 5.0 by Marysellslv OK
While on vacation we stayed at several Holiday Inn Expresses. We found the rates varied greatly from place to place - in a state like Kansas we thought we would get a lower rate than some of the HI's that were close to major attractions. Our rate at this HI was a little higher than others. We were told one price but when I checked our bank online we saw that we had been charged $25 more than we were told....when I complained I was told it was a 'holding fee' (just in case there were issues, purchases, etc) and would be returned at end of stay. We had NEVER had this happen before and no one had mentioned it prior to billing it. After I complained I checked our online account again and the $25 had been reversed. Were we going to be overcharged if I had not complained? Was someone trying to pull a fast one on us?
July 30, 2014
Rated 5.0 out of 5.0 by Quilter1949 Friendly staff and located close to events
We enjoyed our night out in Overland Park and recommend this hotel to anyone wanting to stay in the area.
July 25, 2014
Rated 4.0 out of 5.0 by Lucky11 Plesant stay
Nice and friendly place to stay. Friendly and helpful staff. The food was good and the service was good.
Would recommend this hotel to all my friends.
July 24, 2014
Rated 5.0 out of 5.0 by NAK6 A Happy Place
I have never stayed in a hotel where the entire staff - housekeeping, janitorial, breakfast staff, and of course the check in and check out staff - were all so friendly, smiling, offering to help, remembering your name, filling up your coffee cup, willing to chat - I was gratefully amazed! Not enough good things can be said about the staff at this hotel.
July 23, 2014
Rated 5.0 out of 5.0 by Bigwoo57 Good place
Nice clean place. Very good staff. Location made it difficult to get too. Walls are paper thin so can be noisy.
July 19, 2014
Rated 5.0 out of 5.0 by Mommyof3Girls Very clean hotel
We always stay at this hotel when in the KC area. This hotel is very clean, and in a great location. This trip we came without the kids and requested a King sized bed at the time of our reservations. We were disappointed to end up in a room with two queen beds. When we called the front desk they weren't able to accomodate our king request. Other than that, we really enjoyed our stay. Will be staying here again, soon.
July 17, 2014
Rated 5.0 out of 5.0 by Dorsey021 Great Customer service
when checking in Antonio went above and beyond to an unusual request of mine.
We had booked our rooms on line while traveling to Kansas City.
I prefer to stay on the first or second floor near a exit when i travel. Just a quirk.
When i explained this to the man at guest check in he immediately went on a serch to accomidate my unusual request.
His name is Antonio and he displayed great customer service.
July 16, 2014
Rated 5.0 out of 5.0 by teacher3 Great Stay
Our room was very comfortable and it was easy to relax. The service was friendly and helpful.
July 16, 2014
Rated 5.0 out of 5.0 by Dubuquer GREAT STAFF
The staff at this hotel makes it worth your while to stay. The house keeping staff, Antonio, and Herbert are excellent. Wonderful breakfast daily, with Herbert willing to help anyone who needs it. Beds are comfortable with good pillows.
July 15, 2014
Rated 5.0 out of 5.0 by PedsRN Road trip 2014
One of the nicest HI Express locations I've stayed at. Desk attendant was extremely helpful in accommodating me in an additional night at this hotel, when I wanted to stay another night. He also helped in booking a HI express location for my return home. He signed me up for the IHG rewards club too! He always acknowledged me coming in and leaving. This HI is in a very nice location. I would definitely stay here again.
July 11, 2014
Rated 5.0 out of 5.0 by bkwhite Awesome Staff
Jennifer at the front desk is amazing, Also the lady that sets up and stocks the breakfast meal is very sweet.
July 9, 2014
Rated 4.0 out of 5.0 by godfather1 OK
Overall, decent stay, but not worth the cost. I would expect top of the line service, however, it was extremely hot in the walk ways as the AC was not properly functioning. The young lady on the evening shift was all over the place as though she did not know what was going on. This stay was based more on the Holiday Inn name versus the price, however, even the name can sometimes be misleading. Lastly, it would be helpful if actual curtains were available to block out the morning sun.
July 2, 2014
Rated 5.0 out of 5.0 by rlenwal Great accommodations!
Loved my stay at the Holiday Inn Expres - the staff is attentive, courteous and friendly. Very comfortable room, love the walk-in shower! Excellent breakfast - this was my second time to stay here, and happy to say will not be my last !
July 2, 2014
Rated 5.0 out of 5.0 by Kenfoh Great service
Front desk desk was very helpful and cheerful, always spoke to me when I was going in or out. One thing that was the most impressive was the gentleman that took care of the breakfast bar. He was awesome! The bar was always stocked and clean, better that I have ever experienced at a hotel.
June 30, 2014
Rated 5.0 out of 5.0 by Lefty54 Nice hotel
We stayed here for five nights for our daughters wedding. Our King Suite room was very comfortable and quiet. The breakfast was very good and the breakfast area staff were very efficient.
The hotel is located in a nice area on 135th street. There are restaurants nearby and some very nice shopping areas are only a few blocks away.
The only negative was the Direct TV was out for an hour when a very mild thunderstorm went through. I prefer cable TV over Direct TV for that reason.
We like this hotel and will stay here again when we are in the area.
June 25, 2014
Rated 5.0 out of 5.0 by Nick the Golfer Awesome Expereince Always
The best Holiday Inn Express ever.... From customer service to experience you cannot beat it. I would recommend this location to everyone who visits the KC area.
June 24, 2014
Rated 5.0 out of 5.0 by Kansas Visitor Holiday Inn Express Comfortable Stay
I enjoyed a nice quiet stay at the Holiday Inn Express, woke to a nice hot breakfast with my newspaper, enjoyed the free internet in the business center.
June 21, 2014
Rated 5.0 out of 5.0 by mm12 clean and comfy
Good location. Clean. Wish pool and hot tub stayed open later. Good breakfast. Friendly staff. Thanks for the late check out that was very helpful.
June 19, 2014
Rated 4.0 out of 5.0 by jmoss71 staff
The Holiday Inn Overland Park staff was very friendly and helpful
June 19, 2014
Rated 5.0 out of 5.0 by BLW6289 Home away from Home
The exceptional Staff at Holiday Inn Express, Overland Park, Kansas, can't be beat. The Staff all know me by name as I know them by name. I have had a lot of pleasant conversations with them and always felt they were interested in serving my needs. Though I am not related to any of the staff I always feel like they are my Family here in Overland Park, Kansas. One of the staff members even made a sack breakfast for me when I had to leave too early for the full breakfast. That had never been offered or accomplished in any other hotel I have stayed in in the past 30 years of my travels. I come back every time I am in the area for my work. If I were here on my leisure I would do the same. Kudos to the Staff of the Holiday Inn Express Hotel and Suites, in Overland Park Kansas.
June 17, 2014
Rated 5.0 out of 5.0 by bmrsnrprk Great place to stay!
I have stayed at this property the last few times I have been in the Kansas City / Overland Park area because it is a very nice place to stay. It is clean, quiet, the beds are very comfortable, and the stand up showers are the best! The breakfast is always tasty and the area is always very clean. The staff has always been very polite and professional. I make it a point to stay here when I am in the area.
June 16, 2014
Rated 5.0 out of 5.0 by Mike 80925 Great place to stay!
Afteer driving cross country, it was comfortable and relaxing to spend the night here. Great night sleep in a nice room.
June 16, 2014
Rated 5.0 out of 5.0 by rrfross Excellent Hotel
My husband and I stayed at this hotel for a family reunion. This is our 4th year coming to the KC area and over the years we have tried several different hotels for the family. I have really enjoyed this hotel - location and service were great.
June 11, 2014