Rated 5.0 out of 5.0 by Jon15 Excellent Service
I've stayed at this particular location several times over the last few months while working. Front desk staff is great, rooms are clean, and a nice variety for breakfast. Anytime I'm in the KC area, this is the place I'll stay.
April 1, 2013
Rated 5.0 out of 5.0 by David8200 Top notch front desk staff!
All the front desk staff are excellent! They even brushed of my vehicle after an 8" snowstorm!
March 31, 2013
Rated 4.0 out of 5.0 by DeeI I'd stay again...
Most of the staff was wonderful - but I work nights and ask not to be disturbed. Whomever pounded on my door and then tried to get in with a passkey was not appreciated. Once I wake up, especially in a situation like that, I cannot get back to sleep...
Nice clean hotel!
March 19, 2013
Rated 5.0 out of 5.0 by MatthewJ Wonderful visit
The hotel is brand new inside and out. The room was large with a very comfortable bed. The tv seemed a little small for such a large room, but we were not there to watch tv anyway. The room had a walk in shower rather than a tub/shower which I really liked. This may not be ideal for someone with kids (I am not sure if they also offer rooms with tubs). Our room was a single King sized bed so it was probably equipped for the executive.
March 2, 2013
Rated 5.0 out of 5.0 by SalomonH Best Staff!!
I stay in hotels all the time due to business. The staff there is by far the best staff. They went far and beyond during my extended stay during the snow storm. Would recommend to anyone staying in the KC area.
February 27, 2013
Rated 5.0 out of 5.0 by orangeco Friendly & helpful staff
Great staff who were very friendly and courteous; clean, warm, rooms. The weight room had broken, used equipment - that is a con for me. For a new hotel, I expected much more. The pool was nice. Breakfast was well attended by the staff. The location is excellent!!
February 1, 2013
Rated 4.0 out of 5.0 by govtraveler757 Nice and new and clean
All the good stuff from HI Express-mostly the cinnamon rolls! But there doesn't seem to be an excess of hot water at this property, so plan on making your showers quick and all will be good.
January 29, 2013
Rated 4.0 out of 5.0 by Draw99 Cold shower
Very nice and clean hotel. However, the first morning I didn't have hot water. Informed desk manager and he informed that they had this problem since the property opened. Hotel manager gave me his business card and told me to contact him because of the inconvenience. He still to this day has not returned my call and doesn't answer his phone.
January 29, 2013
Rated 3.0 out of 5.0 by Ethernet Climate control problems and no pancakes
I usually always stay at Holiday Inn Express so I was surprised to not quite have my usual excellent experience.
On check in the clerk tried to make sure I understood how the Climate control worked in the room, which I thought was odd. I found out that night when the temperature cycled from too hot to too cold throughout the night. Not horrible but irritating.
Then I was a little disappointed at breakfast that the pancake machine was not up and running. It's a small thing, but I wanted a pancake. I will share they said the regular breakfast person was off that day.
So it was an average stay vs. a great one.
January 28, 2013
Rated 4.0 out of 5.0 by Zogg Great hotel staff
Pleased to see a new Holiday inn open in the KC market. The front desk staff was very nice and helpfull. Has become my new place to stay for my visits to KC.
January 25, 2013
Rated 5.0 out of 5.0 by Jah01 Great service, comfortable bed, clean and fresh facilities
Excellent service and assistance from all staff members - made one feel welcomed and made the stay pleasurable.
January 24, 2013
Rated 4.0 out of 5.0 by LandK very comfortable room
We encountered a few glitches getting the accomodations we needed but the staff worked hard to make it right. The hotel is new and staff seemed a bit inexperienced but very dedicated to be sure we had what we needed. Very comfortable room. Location works great for us and we will stay again when we return to KC area.
January 2, 2013
Rated 5.0 out of 5.0 by Don80 Best staff ever
I have been a Platinum member for many years. I've stayed at Holiday Inn properties in many different cities and states. This by far is the best I have ever stayed at. The staff was knowledgable, friendly and very accomidating. I would recommend this to everyone!!
January 2, 2013
Rated 5.0 out of 5.0 by Joneshill Excellent Experience
I travel all over the country for business and always try to stay at Holiday Inn Express hotels. Overland Park was a great hotel with friendly staff and great location. Many restaurants nearby.
December 5, 2012
Rated 5.0 out of 5.0 by GermanHerman Nice brand new hotel!
Great location in Kansas City Metro. Walk-in showers a nice touch. Nice people and very quiet.
November 26, 2012
Rated 5.0 out of 5.0 by Wyattsmom Beautiful new hotel
We were fortunate enough to have stayed at this hotel on 10/13/12. While there we learned that it was only their 2nd day open. Fantastic hotel, obviously clean and new. Staff was great and extremely helpful. You would never have known it was their second day by the service they provided. We will definitely stay at this location again if we are in the area.
October 19, 2012