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Rated 4.5 out of 5 by 199 reviewers.
Rated 5.0 out of 5.0 by Norma Norma, the front desk attendant was particularly friendly and extremely helpful. She made our stay so much more enjoyable and comfortable considering how difficult the weather conditions were. I have traveled a great deal in my career and would have been very happy if I received half the personal attention i received from Norma during my recent stay. We will stay at your hotel again when we visit our daughter and would be happy to recommend to friends. Mel Weinberger March 27, 2015
Rated 5.0 out of 5.0 by Looking Forward to Another Visit Great service, clean and comfortable rooms and a good experience at this hotel. They had an extensive continental breakfast for the kids and the pool area was of a pretty decent size. Would recommend it to others and will stay here again next time. March 25, 2015
Rated 4.0 out of 5.0 by Great job The property was totally full with kids soccer, baseball and softball tourneys. This is always scary but the staff did a great job of keeping up with the crowds including extra staff in the breakfast area to keep things in order, fill drink glasses and take away plates. Very nice touch. March 25, 2015
Rated 3.0 out of 5.0 by BREAKFAST STAFF WAS EXCELLENT! Hotel was very clean, as are most Holiday Inn Express. Breakfast staff came around with juice and coffee and took our plates / bowls when we were finished eating. We tipped them and more people should tip them when they are that attentive. The hotel was very noisy on this Friday p.m. visit due to boys soccer games and alot of children staying there. There were so many children in the breakfast area when we checked out at 9:00 that we were glad we ate breakfast at 7:30. Soccer boys got up very early and were making alot of noise throughout the hotel. You could hear babies crying in the rooms when you were walking down the halls. Won't be staying at this Holiday Inn Express again. March 25, 2015
Rated 5.0 out of 5.0 by Consistently excellent I stay at this hotel several times each year - visiting family in the area - and I am always highly satisfied with my stay. The staff is wonderful, the rooms are clean and comfortable and the entire hotel meets or exceeds my expectations every time. I really enjoy staying here. March 23, 2015
Rated 5.0 out of 5.0 by Convenient No issues. Everything needed is there and convenient. Staff was all very helpful and pleasant. March 22, 2015
Rated 5.0 out of 5.0 by Great Property The Holiday Inn Express at Overland Park is my favorite place to stay when I visit KC. The pool is good for letting the kids let off some steam, and I love chowing down on the free breakfast so I don't have to spend so much on food in the area. March 19, 2015
Rated 2.0 out of 5.0 by Not a Good Experience Let me start by saying that I prefer IHG hotels over any other brand and usually have nothing but positive experiences. Unfortunately, this was not the case at the Holiday Inn Express in Overland Park, KS. My stay was a week long, and during that entire time, my room on the third floor had little to no hot water during "peak times." On the third or fourth day, there was a notice posted in the elevator asking customers to avoid taking showers at "peak times" and apologizing for the inconvenience. There was absolutely no variety to the breakfast my entire stay. The hotel is new, the rooms are nice, and the staff is friendly. The work out facilities were not ideal and not up to my expectations when you consider how new the hotel is. Not having the hot water heater or recirculation pump system fixed within a week shows a complete lack of urgency on the hotel's part. March 12, 2015
  • 2015-03-29T11:42:49.872-05:00
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