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Rated 4.6 out of 5 by 136 reviewers.
Rated 4.0 out of 5.0 by Royal weekend This hotel offers standard accommodations for the Holiday Inn Express brand. It's clean and neat, staff were considerate. I had issues with my IHG points, but that was a seperate issue. September 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We recently stayed at the Holiday Inn Express for my niece's wedding. My family and my sister's family I shared one room. We asked the front counter guy for a roll out bed and extra blankets and pillows and he quickly went to get them. The staff overall was very friendly and helpful. We were able to get a good nights sleep in very comfortable beds. September 24, 2014
Rated 5.0 out of 5.0 by Great room and comfortable bed and great breakfast Great place to stay and easy to get to. Staff is caring and hotel is clean. September 24, 2014
Rated 5.0 out of 5.0 by Pleasant stay I was impressed that the desk clerk remembered my grandchildren and called them by name as we were checking out. I have stayed at this hotel in the past and have always been pleased with my stay. It is convenient and easy to get to. Lots of shopping close by and lots of restaurant choices close as well. The breakfast area has always been well stocked and the food quality is great. The only thing I would like to see change is for the pool to open earlier than 10 a.m. It is difficult to use the pool in the morning and check out by noon. September 22, 2014
Rated 3.0 out of 5.0 by Great staff!! The staff at this hotel from the moment we walked in the door until we left 3 days later was outstanding. September 20, 2014
Rated 5.0 out of 5.0 by great service Room was clean and comfortable. The staff was very accommodating and friendly. Overall we had a great experience at this hotel and would stay here again. September 20, 2014
Rated 5.0 out of 5.0 by GREAT breakfast Can't say enough about how wonderful this place is! It is always a pleasure to stay there and the staff is outstanding. If you stay here, you WON'T be disappointed. September 18, 2014
Rated 5.0 out of 5.0 by 2nd stay. Both enjoyable This was my second stay at this location. Both have been very enjoyable. It is a great area for immediate access to shopping and restaurants. Access to the rest of KC is fairly easy too. September 15, 2014
Rated 4.0 out of 5.0 by Surprisingly pleased More then i was expecting, very comfortable, a little bit high on cost but for a good stay it was justified somewhat. September 10, 2014
Rated 5.0 out of 5.0 by Clean Facility & Great Staff Entire facility was very clean and all staff was courteous & friendly. September 9, 2014
Rated 5.0 out of 5.0 by Great Accommodations I appreciate the cleanliness of the room and bathroom. The towels were thick and the area of the bathroom was spacious. The breakfast the next day was yummy! September 8, 2014
Rated 5.0 out of 5.0 by Comfortable room - great service The staff at this hotel have definitely made an impact on my choice of lodging in the Overland Park area. They are extremely courteous, friendly and efficient. The room was very clean, comfortable and most important, quiet. Very good choices in the breakfast area, nice workout room, and conveniently located to a multitude of restaurants and shopping. September 8, 2014
Rated 4.0 out of 5.0 by Great room. The hotel is in a great area. Lots of shopping near by. The room was very nice and lots of space. September 3, 2014
Rated 5.0 out of 5.0 Excellent Hotel but the shower did not drain correctly Excellent hotel ... but in room 221 the shower does not drain correctly ... September 1, 2014
Rated 5.0 out of 5.0 by Great Stay Holiday Inn Express in Overland Park, KS is very clean and has a friendly staff. Will definitely stay again in the future. August 28, 2014
Rated 4.0 out of 5.0 by Great Property - Difficult to locate on GPS The property is very nice and up to date. It was very clean and the staff was friendly and helpful. The only challenge was the property is behind retail and eating establishments so it is difficult to see and GPS had trouble navigating to the front door. August 26, 2014
Rated 5.0 out of 5.0 by Comfortable room --- and clean. The room was large and very comfortable -- and clean. I also found the staff at the front desk to be helpful and friendly. August 20, 2014
Rated 3.0 out of 5.0 by Great Beds Not so great breakfast The rooms are clean and comfortable, but if your looking for a nice hot breakfast before you hit the road, you won't find it here. I wanted to fill my water bottle thinking that they would have pitchers of cold water available and was told I could find ice on the second floor and water at the water fountain. August 20, 2014
Rated 3.0 out of 5.0 by KC Experience Our trip was basically an enjoyable experience. Better sound proofing would have made it much more so. The staff was helpful and friendly. Hotel was clean and up to date. August 14, 2014
Rated 5.0 out of 5.0 by nice rooms and good breakfast room was quite and very comfortable and the breakfast was super. August 13, 2014
Rated 5.0 out of 5.0 by I'll be back! I bounce around different hotels in the KC area when I travel on business. I may have found a home. The staff was very friendly and helpful - Kudos to Becci - and the breakfast differed daily. The room was comfortable and the bed & pillows allowed me a great night's sleep. The property is located very near a variety of restaurants and shops. The only (minor) thing is that there is only one elevator for 4 floors and a few times the wait seemed longer than average. August 1, 2014
Rated 5.0 out of 5.0 by Good hotel experience The hotel is clean and comfortable. The bathroom shower is a little narrow, but overall, this hotel is a good value. I recommend it. July 30, 2014
Rated 4.0 out of 5.0 by OK While on vacation we stayed at several Holiday Inn Expresses. We found the rates varied greatly from place to place - in a state like Kansas we thought we would get a lower rate than some of the HI's that were close to major attractions. Our rate at this HI was a little higher than others. We were told one price but when I checked our bank online we saw that we had been charged $25 more than we were told....when I complained I was told it was a 'holding fee' (just in case there were issues, purchases, etc) and would be returned at end of stay. We had NEVER had this happen before and no one had mentioned it prior to billing it. After I complained I checked our online account again and the $25 had been reversed. Were we going to be overcharged if I had not complained? Was someone trying to pull a fast one on us? July 30, 2014
Rated 5.0 out of 5.0 by Friendly staff and located close to events We enjoyed our night out in Overland Park and recommend this hotel to anyone wanting to stay in the area. July 25, 2014
Rated 4.0 out of 5.0 by Plesant stay Nice and friendly place to stay. Friendly and helpful staff. The food was good and the service was good. Would recommend this hotel to all my friends. July 24, 2014
Rated 5.0 out of 5.0 by A Happy Place I have never stayed in a hotel where the entire staff - housekeeping, janitorial, breakfast staff, and of course the check in and check out staff - were all so friendly, smiling, offering to help, remembering your name, filling up your coffee cup, willing to chat - I was gratefully amazed! Not enough good things can be said about the staff at this hotel. Nancy July 23, 2014
Rated 5.0 out of 5.0 by Good place Nice clean place. Very good staff. Location made it difficult to get too. Walls are paper thin so can be noisy. July 19, 2014
Rated 5.0 out of 5.0 by Very clean hotel We always stay at this hotel when in the KC area. This hotel is very clean, and in a great location. This trip we came without the kids and requested a King sized bed at the time of our reservations. We were disappointed to end up in a room with two queen beds. When we called the front desk they weren't able to accomodate our king request. Other than that, we really enjoyed our stay. Will be staying here again, soon. July 17, 2014
Rated 5.0 out of 5.0 by Great Customer service when checking in Antonio went above and beyond to an unusual request of mine. We had booked our rooms on line while traveling to Kansas City. I prefer to stay on the first or second floor near a exit when i travel. Just a quirk. When i explained this to the man at guest check in he immediately went on a serch to accomidate my unusual request. His name is Antonio and he displayed great customer service. July 16, 2014
Rated 5.0 out of 5.0 by Great Stay Our room was very comfortable and it was easy to relax. The service was friendly and helpful. July 16, 2014
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