Rated 4.9 out of 5 by 84
Rated 5.0 out of 5.0 by frustratedNYer excellent condition
The hotel is in excellent condition. The interent is better than most hotels which means a lot to me since i travel for work. Breakfast is available although i chose to sleep in a little later. Check in and out were very quick.
June 15, 2014
Rated 5.0 out of 5.0 by KarlaCE great service!
Very friendly staff; very pleased with the cleanliness of the hotel
June 14, 2014
Rated 5.0 out of 5.0 by Babs19 Always a pleasure.
As usual, I had a great stay. The staff are super attentive, the rooms are comfortable and everything is kept spotless. This past winter I stayed at this hotel in a snow storm. The manager made sure a staff person was available all day to help clear and shovel out cars. This service was not offered at any other hotel I stayed at this winter!! And the Wednesday night manager's party is always fun.
June 10, 2014
Rated 4.0 out of 5.0 by KL12 Comfortable bed and great service
The room was comfortable, and the people were very friendly.
The lighting in the room I found to be very dim - always seemed dark even with the lights on.
June 9, 2014
Rated 5.0 out of 5.0 by Maggig23 HIE Binghamton - Fantastic!
The room was lovely -- bed very comfortable and clean -- bathroom clean and fresh. Overall -- the room was very nice and quiet, so one could actually sleep. Front desk and breakfast room staff were very poliite and professional. Great experience.
June 9, 2014
Rated 5.0 out of 5.0 by Weddingattender Great overall experience
We were in town to attend a wedding and were very happy with our stay. Sherri at the front desk was very accommodating in honoring a special request for us and did so in a gracious manner both on the phone and in person. Our room was spacious and very clean and your facility was quiet. Breakfast in the morning was excellent. Overall, it was an excellent experience for us.
June 5, 2014
Rated 5.0 out of 5.0 by Competition Personable staff, clean and welcoming
Couldn't ask for anything more. Great staff, all the comforts of home and then some. Clean and cozy.
June 4, 2014
Rated 5.0 out of 5.0 by Ejr1025 Exceptional quality
Everything about our stay was top-notch from the check in staff to the room to the breakfast provided, We were in town for a wedding and it couldn't have easier or better. The breakfast buffet was the best I have had at a Holiday Inn Express.
June 4, 2014
Rated 5.0 out of 5.0 by Joanne1013 Friendly and helpful staff
We have stayed here many times and never been disappointed. The rooms are comfortable, clean and the staff is extremely helpful and friendly. The location makes it very convenient to area restaurants and shopping.
June 1, 2014
Rated 5.0 out of 5.0 by RoadrunnerKarenJ Great Wednesday night Guest Appreciation
When I arrived, the Wednesday Night Guest Appreciation was in full swing. Laurie and Laura welcomed me and brought me into the dining room for some salad, wings, beer and wine. The staff was a great welcoming committee and made me feel very welcome on my 5,000+ mile road trip!
June 1, 2014
Rated 5.0 out of 5.0 by Dina6 Great serrvice
excellent all around!
the service is friendly, courteous, excellent breakfast clean room
May 30, 2014
Rated 5.0 out of 5.0 Great staff
Mostly the people who work there made it a pleasant experience but the room rate was excessive!
I understand that the graduation is your major draw but the increase in the rate for that event was outrageous
and some consideration should be made for seniors for whom the room rate was terribly overpriced.
May 30, 2014
Rated 5.0 out of 5.0 by Lily92 Best Hotel in Binghamton
We have stayed in this hotel three times. It is always clean and the staff is always very nice. It is fairly new and the rooms are large. We enjoy eating breakfast right at the hotel when we wake up. We have stayed in other are hotels, and this is our favorite.
May 21, 2014
Rated 5.0 out of 5.0 by Bassplayindaddy Outstanding!
Everything was excellent. Outstanding staff. Delicious breakfast. Clean and comfy room. Well manicured grounds. Could not have been better.
May 6, 2014
Rated 5.0 out of 5.0 by Kase Clean and comfortable room!
From the front desk manager to the cleaning lady, all were both friendly & knowledgeable.
Upgraded us from a room to a suite because we were gold card members, and that was a nice way to end a 3 hour drive up there.
Heat worked, shower water was hot, plenty of clean towels, just one tiny thing...when the toilet kept running I lifted up the tank lid and connected hook to the chain...then we were back in business!
February 26, 2014
Rated 5.0 out of 5.0 by Carrie81 Pleasant stay
Beautiful atmosphere, clean and comfortable rooms. Comfortable beds too. Breakfast was the best! Staff was friendly also.
February 12, 2014
Rated 5.0 out of 5.0 by OB19808 Excellent customer serivice
Heat was not working in room, the staff immediately came up to check it and although they were able to get it working after reset, they still moved me to another room just in case.
February 2, 2014
Rated 5.0 out of 5.0 by TK01272014 First Time
I was very pleased with this HIX. Some of properties are just okay and personally I have stayed away from HIX as they are usually not the most comfortable. This property is well run, clean and very comfortable. Great Place
February 1, 2014
Rated 5.0 out of 5.0 by Dina6 Excellent hotel
We always stay her, it is very nice and the price is reasonable. Food is great too!
January 29, 2014
Rated 4.0 out of 5.0 by Beulah Noise with room heating unit
Seems to be an older hotel, staff was friendly, breakfast good, has still individual heating/ air units, every time when mine came on heard that loud clicking noise, woke me up several times,
Tried to shut it off but it was 5 outside and had to turn it back on.
January 26, 2014
Rated 4.0 out of 5.0 by ER DOC STAFF
Laura at desk always very helpful and professional
January 11, 2014
Rated 5.0 out of 5.0 by BillinOttawa Clean!
Newer hotel in excellent condition. Courteous staff and a good breakfast to start the day. Would definitely stop in again.
January 8, 2014
Rated 5.0 out of 5.0 by VestalGin Perfect stay for parents and 2 children
Many thanks to everybody who made my family's recent stay so nice. They were completely pleased by the spaciousness of the suite, the comfort of the beds, the fitness room, the breakfast, and the staff. Well done, folks. This is becoming our regular place for out-of-town visitors. Everybody we've reserved rooms for there in the last few years has been very happy there.
January 4, 2014
Rated 5.0 out of 5.0 by Pitiguns Great Place in Binghamton Area
Called at the last minute to book. Great staff, great place. Excellent service.
January 3, 2014
Rated 5.0 out of 5.0 by KateB7 Highly recommended!
This is our 5th stay at this hotel while en route from northern New York state. Each time the staff has been welcoming, friendly and helpful. Our room, including the bathroom, was immaculate; beds and pillows were comfortable. The breakfast was well-supplied with a wide variety of the Holiday Inn offerings. The breakfast room was kept clean by a friendly staff. The lobby and common areas were clean and beautifully decorated for the holidays.
January 3, 2014
Rated 5.0 out of 5.0 by Schoffy Clean fun affordable family hotel
Great family hotel
Nice warm clean pool
Clean comfortable rooms
December 31, 2013
Rated 5.0 out of 5.0 by Mills7391 Warm, Welcoming, and Wonderful Wednesday
We were greeted with smiles upon our arrival and invited to a Manager's "reception"---complimentary lasagna roll-ups, salad, garlic bread, and drinks. We felt like royalty!! We received easy to follow directions to shopping. Later in the evening we had a question about the wireless and shortly thereafter someone was up to check and fix the situation. Breakfast the next day was tremendous. Sometimes the little touches make the stay special and the staff here went above and beyond for us. I would definitely stay here again!!!
December 23, 2013
Rated 5.0 out of 5.0 by shaodwb267 vestal Holiday Inn
I travel frequently for work. Holiday Inn Express has always treated me well. This specific one treats their guests VERY well and I would highly recommend this hotel.
December 16, 2013
Rated 5.0 out of 5.0 by CuseIHGmember Great Staff
I'm writing this just to give recognition to Laura who was working the front desk on the night of my recent stay. After I was settled in my room in the evening and wanting to watch a game, I went through my TV stations and they were all different from what the guide said. Some stations I didn't have at all and some I had multiple of the same.
I called down to the front desk. Laura said it has happened before and the cable company has to come reprogram. She offered me a new room but before she did she went up and checked the TV in a free room to make sure the stations were correct. She called my room after she confirmed this. At first I didn't feel like moving, I was already settled in. But I really wanted to watch a football game. She came up to my room to give me the new key and take the old one and she offered to help me carry my things down the hall to my new room. She went above and beyond what you find these days. I got to watch my game and was happy with my room. You have great people working for you.
November 23, 2013
Rated 5.0 out of 5.0 by GrtGram GrtGram
This hotel is fairly new, so is very clean and furnishings are in excellent condition. The very nice young man at the desk located us in a very quiet room. Using the side door was somewhat inconvenient. While it was very close to the elevator, the luggage carts were at the main entrance, so more than one trip was needed to carry all our bags to the room, then back to the car when leaving. Perhaps the regulations in NY do not require it, but I did miss having an exhaust fan in the bathroom! The breakfast bar was sufficiently stocked by a very nice lady, but having stayed the previous 3 nights in other Holiday Inn Express hotels, a change in menu would have been nice. We were only there for a quick night's rest and breakfast and were pleased with the service we received. While I did show the desk clerk my Rewards Card, no mention was made of my membership.
November 17, 2013