Rated 4.8 out of 5 by 128
Rated 5.0 out of 5.0 by OB19808 Excellent customer serivice
Heat was not working in room, the staff immediately came up to check it and although they were able to get it working after reset, they still moved me to another room just in case.
February 2, 2014
Rated 5.0 out of 5.0 by TK01272014 First Time
I was very pleased with this HIX. Some of properties are just okay and personally I have stayed away from HIX as they are usually not the most comfortable. This property is well run, clean and very comfortable. Great Place
February 1, 2014
Rated 5.0 out of 5.0 by Dina6 Excellent hotel
We always stay her, it is very nice and the price is reasonable. Food is great too!
January 29, 2014
Rated 4.0 out of 5.0 by Beulah Noise with room heating unit
Seems to be an older hotel, staff was friendly, breakfast good, has still individual heating/ air units, every time when mine came on heard that loud clicking noise, woke me up several times,
Tried to shut it off but it was 5 outside and had to turn it back on.
January 26, 2014
Rated 4.0 out of 5.0 by ER DOC STAFF
Laura at desk always very helpful and professional
January 11, 2014
Rated 5.0 out of 5.0 by BillinOttawa Clean!
Newer hotel in excellent condition. Courteous staff and a good breakfast to start the day. Would definitely stop in again.
January 8, 2014
Rated 5.0 out of 5.0 by VestalGin Perfect stay for parents and 2 children
Many thanks to everybody who made my family's recent stay so nice. They were completely pleased by the spaciousness of the suite, the comfort of the beds, the fitness room, the breakfast, and the staff. Well done, folks. This is becoming our regular place for out-of-town visitors. Everybody we've reserved rooms for there in the last few years has been very happy there.
January 4, 2014
Rated 5.0 out of 5.0 by Pitiguns Great Place in Binghamton Area
Called at the last minute to book. Great staff, great place. Excellent service.
January 3, 2014
Rated 5.0 out of 5.0 by KateB7 Highly recommended!
This is our 5th stay at this hotel while en route from northern New York state. Each time the staff has been welcoming, friendly and helpful. Our room, including the bathroom, was immaculate; beds and pillows were comfortable. The breakfast was well-supplied with a wide variety of the Holiday Inn offerings. The breakfast room was kept clean by a friendly staff. The lobby and common areas were clean and beautifully decorated for the holidays.
January 3, 2014
Rated 5.0 out of 5.0 by Schoffy Clean fun affordable family hotel
Great family hotel
Nice warm clean pool
Clean comfortable rooms
December 31, 2013
Rated 5.0 out of 5.0 by Mills7391 Warm, Welcoming, and Wonderful Wednesday
We were greeted with smiles upon our arrival and invited to a Manager's "reception"---complimentary lasagna roll-ups, salad, garlic bread, and drinks. We felt like royalty!! We received easy to follow directions to shopping. Later in the evening we had a question about the wireless and shortly thereafter someone was up to check and fix the situation. Breakfast the next day was tremendous. Sometimes the little touches make the stay special and the staff here went above and beyond for us. I would definitely stay here again!!!
December 23, 2013
Rated 5.0 out of 5.0 by shaodwb267 vestal Holiday Inn
I travel frequently for work. Holiday Inn Express has always treated me well. This specific one treats their guests VERY well and I would highly recommend this hotel.
December 16, 2013
Rated 5.0 out of 5.0 by CuseIHGmember Great Staff
I'm writing this just to give recognition to Laura who was working the front desk on the night of my recent stay. After I was settled in my room in the evening and wanting to watch a game, I went through my TV stations and they were all different from what the guide said. Some stations I didn't have at all and some I had multiple of the same.
I called down to the front desk. Laura said it has happened before and the cable company has to come reprogram. She offered me a new room but before she did she went up and checked the TV in a free room to make sure the stations were correct. She called my room after she confirmed this. At first I didn't feel like moving, I was already settled in. But I really wanted to watch a football game. She came up to my room to give me the new key and take the old one and she offered to help me carry my things down the hall to my new room. She went above and beyond what you find these days. I got to watch my game and was happy with my room. You have great people working for you.
November 23, 2013
Rated 5.0 out of 5.0 by GrtGram GrtGram
This hotel is fairly new, so is very clean and furnishings are in excellent condition. The very nice young man at the desk located us in a very quiet room. Using the side door was somewhat inconvenient. While it was very close to the elevator, the luggage carts were at the main entrance, so more than one trip was needed to carry all our bags to the room, then back to the car when leaving. Perhaps the regulations in NY do not require it, but I did miss having an exhaust fan in the bathroom! The breakfast bar was sufficiently stocked by a very nice lady, but having stayed the previous 3 nights in other Holiday Inn Express hotels, a change in menu would have been nice. We were only there for a quick night's rest and breakfast and were pleased with the service we received. While I did show the desk clerk my Rewards Card, no mention was made of my membership.
November 17, 2013
Rated 5.0 out of 5.0 by Jessie18 Great location and service
My son and I were in Vestal to visit SUNY Binghamton. The hotel was located close to the university, restaurants, shopping and a movie theater. The front desk staff was very polite and helpful. The room was comfortable and clean. I would definitely recommend this hotel.
November 17, 2013
Rated 5.0 out of 5.0 by CC17 Great place to stay.
Recommend having travel shower cap in bathroom. Extremely fast check in. Hotel lobby and room extremely clean. Very comfortable. Will definitely return.
November 14, 2013
Rated 5.0 out of 5.0 by Pete7050 Just a great place to stay!
I've stayed at this establishment 4 times now, it's a stop for me on my trips from Long Island to Buffalo. The rooms are always kept very well, the staff is very attentive, and the Breakfast Buffet is great and ends up saving us a lot of money. You might save a few bucks at a cheaper place but in the end its not worth it. My 2 year old twins love running around in the large rooms and the staff always gets me what I need for them. I'd highly recommend staying here.
October 23, 2013
Rated 5.0 out of 5.0 by jenny12345678 Great Experience
The check-in staff person was extremely courteous and helpful. The room was great and I had enough towels!! i would recommend this for everyone. The exercise room was also clean and well maintained. There was a variety of equipment available.
October 18, 2013
Rated 4.0 out of 5.0 by zachmack Clean and Comfortable
Clean and comfortable rooms. The hotel feels like home.
October 17, 2013
Rated 5.0 out of 5.0 by URI1999 Very nice hotel
This is very nice hotel. The rooms was very big and clean. Staff was pleasent. I didnt go to the pool. Breakfast was OK
October 16, 2013
Rated 5.0 out of 5.0 by Huang927 Great location
This hotel location is really good. It is very close to a lot of stores and restaurants. My main reason for my stay was because I was visiting universities. I had visited Cornell University (an hour away from hotel) in the morning, checked-in room at night; the front desk was really nice and gave me bottled water and cookies!! Room was clean and comfy. There was free breakfast in the morning. Checked out afterwards and went to visit Binghamton University (2 minutes away) Definitely getting a lot of value for what you're paying for!
October 11, 2013
Rated 5.0 out of 5.0 by Carol1313 Home away from home
Binghamton is my hometown and this location is excellent to visit all of my family from Vestal to Chenango Bridge. Staff is always friendly on check-in and hotel is clean and comfortable. Will always stay here when I'm in town.
October 9, 2013
Rated 5.0 out of 5.0 by CuseIHGmember Great Hotel. Wednesday night Manager's reception excellent
This is my favorite HI Ex in New York State (I've stayed at a lot of them#. Stay on Wednesdays for free food and drinks at the manager's reception.
They also have the best breakfast of any HI Ex #and other hotel chains) I've stayed at. They take the standard HI Ex breakfast and kick it up a few notches. The quality seems better and they seem to take pride.
October 2, 2013
Rated 5.0 out of 5.0 by p0902 Very clean and great breakfast
Located in an area that has alot of choices for shopping and places to eat. Enjoyed our stay and would stay here again.
September 29, 2013
Rated 4.0 out of 5.0 by Foxiema Comfortable Bed, Good Service, The Baby enjoyed his crib.
The overhall service was very good. I will refer, to friends and family The staff was helpful. I will return as early as November.
September 25, 2013
Rated 5.0 out of 5.0 by MJC404 Great hotel
This is one of the best Holiday Inn Express hotels that I have ever stayed at over the last 15 years. We arrived in the middle of a tremendous thunderstorm, rather wet and bedraggled. However, we were immediately made to feel very welcome. It was the manager's night to provide a "Special" and she had organised complimentary Macoroni Cheese. It was a delicious and very welcome meal because the weather was deterring us from venturing out to find a diner. The bedroom was excellent, clean and very comfortable. All the staff were extremely cheerful and helpful and I have no hesitaion in giving them 5/5 for everything. Thank you for a great stay.
September 22, 2013
Rated 5.0 out of 5.0 by MegM Great stay!
Beautiful room, great breakfast and pool. Close to restaurants and shopping. Friendly staff.
September 11, 2013
Rated 5.0 out of 5.0 by dkoy NIce New Clean Rooms and Great Front Desk Service
The hotel was very nice, exactly what you want when staying overnight and out of town. Upon checkout I came to realize that I had a flat tire on my truck. I never had a need to us the spare tire on my truck and I did not have my owners manual to show how to remove the spare tire. Sherry, from the front desk assisted me with loaning various tools, calling a local mechanic for advice until we finally found the location on the truck that allows you to lower the spare tire from the truck frame. Sherry definitely bent over backwards to assist with helping me get my tire changed. She crawled underneath the truck with me trying to determine what controlled the spare tire to be lowered. This was definitely a "one off" situation. But, I could just imagine how she would have assisted with any other problems. Sherry is a definite asset to Holiday Inn Express !
August 30, 2013
Rated 5.0 out of 5.0 by Mimi1231 Great Room;comfortable bed, friendly service
We were upgraded to a King Suite as part of the IHG Rewards Club. The room was tremendous, tastefully decorated and loaded with amenities. The King size bed was comfortable, there was a love seat sofa bed, coffee table, mini refrigerator, microwave and coffee pot. There was also a table and 2 chairs, flat screen tv, dvd player and an iron with full size ironing board. We only stayed one night, but this type of room would be great for a few nights. The bathroom was spacious and well appointed as well. Great value, great location. We were very pleased with our 2nd experience at this hotel.
August 28, 2013
Rated 5.0 out of 5.0 by Pillar Staff was excellent!
Enjoyed everything, staff was exceptional and attentive, rooms clean and comfortable. The only thing I would change is putting a partition between the bedroom and living room.
August 27, 2013