Rated 3.9 out of 5 by 133
Rated 5.0 out of 5.0 by mikl Great Service and bed OK
The hotel staff was spot on with everything. From the ladies cleaning the rooms wight up to the manager of the hotel, everyone was professional, courteous and very helpful. The internet was not good at all. It was slow and seemed like it shut down often. Made it very difficult to communicate with people back in the states. The bed was somewhat hard. It could have been better. The shower head was clogged with calcium. So it sprayed in every direction. The room was very clean and cozy. If I ever stay in Oxford again, I will stay there.
June 12, 2014
Rated 2.0 out of 5.0 by mungotree Not bad service a breakfast not to remember
Staff where attentive and helpful although 3 days later I ams still waiting for the deposit amount to be cancelled from my card.
The breakfast, while offering a wide variety, lacked in any sort of quality.
You could certainly tell that breakfast was about giving a meal at the lowest margin possible. In particular the eggs tasted like the reconstituted powered variety commonly found on low budget airlines and the sausages, if you can call them that, lacked any park quality to them.
June 11, 2014
Rated 4.0 out of 5.0 by Midlands_traveller Oxford stay
Clean hotel, friendly staff. Could do with a few more hot choices at breakfast but generally ok. Rooms clean and comfortable, I would stay there again.
June 11, 2014
Rated 5.0 out of 5.0 by OxonJohn Kassam Holiday Inn Very Good
Very comfortable night - great room, helpful check in staff.
Breakfast was a bit of a bun fight with a coach load of tourists causing a scrum around the fairly narrow buffet point - but breakfast is free, so not a real issue. Quality of sausage, though, is poor.
June 3, 2014
Rated 4.0 out of 5.0 by RD12345 Great breakfast shame about the bed
We had a good stay the only spoiler to our visit was an old springy mattress. It spoiled an otherwise good stay and the bed is not up to the standard I would expect from this group.
June 1, 2014
Rated 5.0 out of 5.0 by val37 great service
Stopped at this hotel recently to be able to go to a nearby family party, check in should have been 3pm as it was a sunday, but we were able to check in early 1130am, the staff were all very helpful in this matter.as usual the hotel rooms lobby etc were very clean and comfortable. And a great free breakfast and also benefits with free wifi
May 26, 2014
Rated 5.0 out of 5.0 by neck_oil last minute booking
We went down to oxford for the day and decided to stay the night, we went to the holiday inn at pear tree but they had no rooms , but one member of staff helped us out by ringing the holidayinn express at kassam stadium and they had one room left, which we took , bareing in mind this was about midday, , we did ask for a certain type of room which we allways ask for in a hotel and it was no problem they met our request,. top marks for that .had a great night there and a great brekki to. A big thank you to the chap at holidayinn at pear tree too.
May 16, 2014
Rated 4.0 out of 5.0 by happy gig goer overnight stay
Very clean,. Basic. Quite far from city center /shops. Sofa beds very uncomfortable! Good breakfast.
April 28, 2014
Rated 5.0 out of 5.0 by owen777 comfortable rooms and beds no problem in sleeping
I have spent the last 4 months staying at the Kassam, and the staff have been very help full, the rooms have been clean and comfortable, but during the winter months the windows were very drafty and the rooms cold when you arrived back in the evening so extra quilts would have been a help.
very pleased with the choice of breakfast food.
Booking in and out was very good
April 17, 2014
Rated 3.0 out of 5.0 Location
The remoteness of the site gives an edgy feel outside,and certainly not recommend lone females to walk to the food options on other side of football stadium.should be catering in house. Takeaway not favourite without seeing where it's from. Decor and style is old and needs updating. Safety of car park not enhanced by nearby police blue light activity. In poor weather walking to food options would be very wet, so car needed.
March 18, 2014
Rated 5.0 out of 5.0 by Nicko'theNorth Easy to find and gets top marks.
We visit Oxford fairly often & always stay at the Kassam Stadium. It is easy to find, has plenty of parking, & is not that far from Oxford centre. Everything is clean & we always get a good nights sleep (allowing for the odd noisy guest). Breakfast comes with the price & whilst they don't do a full English there is a very good choice which should suit everyone.
March 13, 2014
Rated 3.0 out of 5.0 by Lizzy_lu123 Ok for a Stop Over
Visited here again whilst on business, the rooms are clean and well presented. The staff are friendly and helpful and the bar is good for a drink. I found the buffet breakfast to be popular as I had to wait a while for it to be replenished. The wifi is ok, but very patchy and keeps disconnecting which can be very annoying.
February 21, 2014
Rated 4.0 out of 5.0 by Britinpoland Great value
As always - outside London great value. Super bed, pillows, shower. Tea making in room. Friendly staff. Great value for money. The usual downside of course - plastic sausages and powdered scrambled eggs. Yes, it is complementary and there is always cereal, toast etc, but if you are going to offer a hot choice make it vaguely edible. I Love HI Expresses, but do bacon and boiled eggs instead.....
February 20, 2014
Rated 5.0 out of 5.0 by Oddsocks Another Excellent Stay
Another excellent stay at the Holiday In Express Kassam Stadium Oxford. Staff always on the ball and any requests/problems are delt with in a fast and professional manner. Even an extra key given to enable the room to stay warm in the cold weather.
February 17, 2014
Rated 5.0 out of 5.0 by rich-g3vxk Great hotel, great staff
We enjoyed our stay very much The staff could not have been kinder, and the rooms and public areas were excellent.
February 10, 2014
Rated 4.0 out of 5.0 by CarnegieFan Clean and Quiet
Ideal spot for our overnight stay and visit to the Kassam stadium. We would have preferred a king-size bed as we're not double bed-sized people, but we were told no rooms have king-size beds at this hotel. Perhaps one for future planning? Breakfast was excellent, plenty of choice and healthy options.
January 28, 2014
Rated 4.0 out of 5.0 by Vecchio59 Cosa Holiday Inn standard
I usually stay here when in Oxford, I like the price/quality balance and the reliability for clean rooms
Breakfast is ok
Wifi works fine
January 27, 2014
Rated 3.0 out of 5.0 by a20100072 Good for value, no furthur plan to return
I stayed in Holiday Inn Express Taunton a couple weeks ago and my expectation was quite high. This branch was a little older but everything was clean and ok as a overall experience. However in comparison to the other branches i have stayed before, this branch left me with less satisfaction.
(I really hope that the size of the breakfast bar will be updated soon! I really struggled to walk around due to the small space.)
January 12, 2014
Rated 3.0 out of 5.0 by Frequenthoteluser Stay there but eat elsewhere.
The room in the hotel is fine. We chose it because we could walk to it from the evening event at the business park. It is not however close to the town so beware.
The main issue is how absolutely cheep and nasty the breakfast was. The sausage had no recognisable meet in it and ranks as the worst I have ever had. No bacon at all and the eggs seem to be reconstituted. The juice came from a vending machine that may have had an orange in it once but not any longer. They say it's free but I would suggest that the truth is they couldn't charge for it.
Stay there but eat elsewhere
December 11, 2013
Rated 4.0 out of 5.0 by Walter36 Stay at Oxford Kassam Stadiun hotel
Ease of booking on the hotel web site.
Staff friendly and helpful, the room was clean and tidy.
Good Wi-Fi coverage.
Plenty of room lighting and desk area.
Bathroom had a good shower.
Good control of room heating.
Only one sachet of Decaf Coffee in the room.
But the bed was so hard that which I found very uncomfortable, almost as bad as sleeping on floor boards!
December 7, 2013
Rated 1.0 out of 5.0 by Morecambe1 General comments
The staff must have been the most miserable I`ve come across in my many years of stopping in hotels.Most were clueless when asking them anything.Made to feel like unwanted guests not as it should be I think.We paid £30 less to stop at a far nicer hotel the night after.Not the most pleasant experience we`ve had on our travels.
November 28, 2013
Rated 2.0 out of 5.0 by JohnH13 Beware the night staff
On the way to bed my wife poured a small amount of milk in to a cup to make a cup of tea in our room. One of the night staff said we would have to pay £1.90 for it. We refused and left the milk on the desk. We were very angry and things did get a bit heated to the point that both night staff threatened to call for security staff. Next morning the deputy manager apologised and said that tea and coffee were complementary. Of course our version of the story varied from the night staff. It did spoil our stay and as yet we have not received an official apology.
November 27, 2013
Rated 4.0 out of 5.0 by tonny heipfull staff
nice and friendly. Very clean. The bed was uncomfortable though
November 19, 2013
Rated 4.0 out of 5.0 by Catherine78 Excellent quality for the price.
Comfortable hotel, with friendly staff. Our room looked onto the car park, but we didn't hear any cars coming or going. Although not in the city center it is in walking distance to a large complex with cinema, bowling, snooker and choice of restaurants so lots to do and you don't need to take your car.
November 18, 2013
Rated 4.0 out of 5.0 by Clairex55 Good stay
5 of us stayed on this occasion and we were happy with our stay at this hotel, and loved the fact that we were given interconnecting rooms,however, I just have one complaint, and this is only minor. We booked 2 rooms one for 2 adults and the other for 3 adults and while the third bed was made and we were provided with towels for 3, we were only given 2 glasses in the bathroom and 2 mugs for tea/coffee.
November 14, 2013
Rated 5.0 out of 5.0 by mrswoo Perfect
We regularly stay at this hotel and were not disappointed on this occasion. The hotel is clean, welcoming and good value for money.
November 3, 2013
Rated 4.0 out of 5.0 by GrahamT Fine for the money
Pleasant stay but the bed was not overly impressive. Nice touch with the labelled pillows (soft, firm) and clean throughout. However the fry up was very limited - only eggs, sausages, beans and toast available!
October 30, 2013
Rated 5.0 out of 5.0 by Bizo76 Nice and good value place to stay
My wife, son and I have staid in this hotel for two nights. On arrival we have given our room key within 5 minutes. We found our room very clean and tidy. The staffs were friendly. While the hotel was nearly full, but we have not heard any noise or disturbances. Breakfast was good and with sufficient choices. The hotel was far from Oxford city center. We have used taxi (£10) to get to the City center. I now believe the most of the nasty-negative comments regarding this hotel are in fact personal and can not be true.
October 30, 2013
Rated 3.0 out of 5.0 by Pete333 Nice Express-style Hotel but a bit Isolated
The comfort and quality of the room were exceptional for the price and I would stay here again. However, unless you're going to the Stadium or the adjacent Science Park I feel it is a bit isolated for central Oxford. But then again, you would pay a hefty price hike for that privilege.
October 30, 2013
Rated 2.0 out of 5.0 by struth33 The worst Holiday Inn stay I've had the misfortune to pay for...
First off let me state that on the whole, staff here were great. Nothing too much - profuse apologies offered that the drink dispense machine was dispensing luke warm bottles; a pint glass filled with ice from the bar at reception helped rectify this.
Main issue was the room. Bed was a small double - even though i'd stated other half 6ft 5 on booking. Poorly put together, extremely creaky and VERY uncomfortable.
Bathroom rather compact with a unique one door solution for containing both the toilet stall from the rest of the bathroom when in use and acting as main door to bathroom when not in use. Ok for space saving, but not so great if suffering from claustrophobia!
Shower stall very basic with curtain to the front and not the usual glass door (due to space issue at a guess#, resulting in leakage to front when in use. Side of shower tray adjacent to toilet also appeared to be suffering from leak as when other half got up in the night to use the loo, came back to bed with very wet feet from pool of water surrounding toilet.
Mentioned issue to cleaning lady in am en route to breakfast.
Ah yes, breakfast. Other half deeply upset that bacon didn't appear to be on the menu - only other options appeared to be #powdered) scrambled egg, greasy cheap sausages and baked beans. What no bacon?? Well I didn't hear the end of it all weekend, so did register our surprise at lack of said pork product with reception, which didn't produce a satisfactory response - as far as other half concerned. Not so Full English aside, the fresh rolls and ample supply of milk and cornflakes kept this camper happy enough. Didn't try the juice as overheard one guest remarking on 'gloopy taste'......
Not a venue I shall choose to spend my hard earned splish splosh again. Good enough if you haven't already stayed in other Holiday Inn locations which have, in my experience, ticked pretty much every box. Sorry Oxford, not good enough I'm afraid.
October 28, 2013