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Rated 3.9 out of 5 by 185 reviewers.
Rated 4.0 out of 5.0 by Well Maintained Hotel Very clean and well maintained hotel. Stayed 2 nights and found the hotel to be very quiet and well run. I would have liked a courtesy bus to the city centre rather than using the Park and Ride system. I thought the breakfast area was poorly designed and not very customer friendly. July 22, 2014
Rated 5.0 out of 5.0 by well done great price clean room and bathroom friendly staff on welcome and checkout good breakfast although the sausages had a funny texture good wifi connection and good speed will be using holiday inns again soon July 21, 2014
Rated 3.0 out of 5.0 by Breakfast Poor range of choice, with only scrambled eggs, sausages and baked beans available. Fruit options were grapefruit and fruit cocktail (both tinned options). Arrived for breakfast at approx 08:30 which was an extremely busy time. Only one table available, which had not been cleaned following departure of previous occupants and wasn't until asked to do so. My wife had to remain at the table to ensure it wasn't taken whilst collecting breakfast selection, which was less than ideal July 19, 2014
Rated 4.0 out of 5.0 by great breakfast overall this hotel was much better than I expected will use it again. July 12, 2014
Rated 5.0 out of 5.0 by Holliday Inn Kassam Stadium Proably the most profession reception team I have met in any Hotel. Very polite, thorough and informative. July 11, 2014
Rated 4.0 out of 5.0 by Good location, clean and comfortable room. Stayed at this hotel twice, service good, rooms clean and comfortable. Breakfast is nice, although a limited choice of hot food available. Could not connect to WiFi this time but had no issues on first visit, did go to reception to get up to date access code, but would not work, but to be fair I didn't go back for assistance. Staff very attentive and helpful. Would stay again. :-) July 7, 2014
Rated 5.0 out of 5.0 by Lovely stay with relaxed atmosphere It was nice to have an email prior to arriving at the Oxford Kassam Holiday Inn. From the moment we arrived we had curteous service from the reception check in desk. The rooms were,as requested on the lower floor as one of the guest could not use the lift. We had two rooms with a total of four people. We have stayed here a few times before and would have no problem in returning again sometime this year! July 4, 2014
Rated 5.0 out of 5.0 by Quited Satisfied! As said before... Customer care upon arrival was very good! The guy who attended and gave me the keys was very friendly and pleasant. Was quite impressed with the layout of the bathroom/shower facilities and the way they utilised the design of the door! Although I overslept and missed breakfast the following morning, I was able to borrow a bowl to make my own little snack. Felt relaxed and at ease whilst there and I would stay there again if possible. Taxi from station to hotel was £10.30 and upon my return I decided to take the bus instead. £2.10 on the bus back which took me straight into the station. There seems to be much to do in town. The few people I encountered on way to the bus stop was quite friendly. July 3, 2014
Rated 4.0 out of 5.0 by Kassam Stadium Overall service and amenities were as expected. The mattress in the room was extremely soft and offered little if any support. NO BACON AT BREAKFAST!!!! Not sure how this review has worked out an overall score of 4/5 on the answers I gave, IMO, 3/5 average July 3, 2014
Rated 4.0 out of 5.0 by two night stay came here for 2 nights stay as wedding on Saturday very clean hotel with good breakfast.stayed holiday express hotels before and they are good.would come here again July 1, 2014
Rated 4.0 out of 5.0 by Clean and comfortable, quiet Coming by rented car near midnight the hotel was not easy to find. The stadium is called both the Kassam and the Oxford on road signs. The hotel itself was an agreeable experience. Clean, comfortable, quiet and fresh! June 29, 2014
Rated 4.0 out of 5.0 by Good Experience This hotel offers a close access to downtown Oxford, either by driving yourself or walking 1/2 mile to the bus stop. We chose this hotel because of its location to many other scenic places around the Cotswolds, and we were pleased with our decision. There are restaurants and a movie theater very close to the hotel, but there is little else so the country feel of the hotel's atmosphere was pleasant. The staff were pleasant and the free breakfast each morning was a nice touch. We had a family room for three and it was good sized, comfortable, and quiet. The room was very clean and the cleaning staff did a great job. June 29, 2014
Rated 5.0 out of 5.0 by excellent service as usual my second stay was evenbetter than the first, receptionist was exceptionaly professional. maybe the shower case is a bit dark. im actually to go back down there again later this year :) June 27, 2014
Rated 5.0 out of 5.0 Great room and facilities I enjoyed my stay but unfortunately the weather was hot and we were unable to get a good nights sleep as the room had no air conditioning which was unfortunate June 26, 2014
Rated 3.0 out of 5.0 by Great hotel but poor staff Enjoyed our stay as very little traffic noise and good parking. Breakfast great and clean. However front reception staff never smiled and never offered to help when we had a problem or query. Won't go there again. June 25, 2014
Rated 4.0 out of 5.0 by Large Building, Great Staff, Basic Room We have used this hotel before so knew exactly what to expect, It is a reasonable price and staff are excellent. The room we had this time was very basic, no air-conditioning, a low bed with a very cheap mattress. Last time we must have stayed in an upgraded room so for the extra I would recommend it. Don't get me wrong though, the room was modern and very clean and together with everything you need. Breakfast is a free for all with cheap, not good quality food, which is a shame. June 25, 2014
Rated 4.0 out of 5.0 by Decent value but local food options not so good The hotel itself was good for the price range. Clean, friendly staff, decent breakfast. But the site quite a long way from Oxford city centre. And the food available in the nearby mall was poor in my opinion. June 23, 2014
Rated 4.0 out of 5.0 by Kassam - making the good better. I enjoyed my stay and the free breakfast. However, from the reception it was not obvious where the staircase was in case of fire. There is a clear warning not to use the lift in case of fire, but I could see no sign to stairs. The hotel exterior is very drab. The hotel is not signposted from the main road and is not visible until close by, so my satnav took me all round the leisure complex next door. June 18, 2014
Rated 2.0 out of 5.0 by Unable to meet simple requests As stated previously. I made a simple request for herbal teabags for my room, and met no wish to help me out. staff seemed indifferent to my request. June 17, 2014
Rated 3.0 out of 5.0 Not great value for money Expensive hotel for a poor breakfast and not great service. June 16, 2014
Rated 4.0 out of 5.0 by Travelling Engineer Modern, bright and clean. Easy access by road with free parking. Only disappointment is that the hotel does not cater for evening meals. There are restaurants up at the leisure park (a short walk away) which is fine in good weather but I'm not sure I'd stay here in winter June 13, 2014
Rated 5.0 out of 5.0 by Incredible staff. The staff was very helpful and did not hesitate to assist our group with any issues we had. The rooms do not have refridgerators in them, but the staff was willing to store cold items in the fridge behind the desk. Every recommendation we received from the staff was spot on for what we needed. 10/10, would stay again! June 13, 2014
Rated 5.0 out of 5.0 by Great Service and bed OK The hotel staff was spot on with everything. From the ladies cleaning the rooms wight up to the manager of the hotel, everyone was professional, courteous and very helpful. The internet was not good at all. It was slow and seemed like it shut down often. Made it very difficult to communicate with people back in the states. The bed was somewhat hard. It could have been better. The shower head was clogged with calcium. So it sprayed in every direction. The room was very clean and cozy. If I ever stay in Oxford again, I will stay there. June 12, 2014
Rated 2.0 out of 5.0 by Not bad service a breakfast not to remember Staff where attentive and helpful although 3 days later I ams still waiting for the deposit amount to be cancelled from my card. The breakfast, while offering a wide variety, lacked in any sort of quality. You could certainly tell that breakfast was about giving a meal at the lowest margin possible. In particular the eggs tasted like the reconstituted powered variety commonly found on low budget airlines and the sausages, if you can call them that, lacked any park quality to them. June 11, 2014
Rated 4.0 out of 5.0 by Oxford stay Clean hotel, friendly staff. Could do with a few more hot choices at breakfast but generally ok. Rooms clean and comfortable, I would stay there again. June 11, 2014
Rated 5.0 out of 5.0 by Kassam Holiday Inn Very Good Very comfortable night - great room, helpful check in staff. Breakfast was a bit of a bun fight with a coach load of tourists causing a scrum around the fairly narrow buffet point - but breakfast is free, so not a real issue. Quality of sausage, though, is poor. June 3, 2014
Rated 4.0 out of 5.0 by Great breakfast shame about the bed We had a good stay the only spoiler to our visit was an old springy mattress. It spoiled an otherwise good stay and the bed is not up to the standard I would expect from this group. June 1, 2014
Rated 5.0 out of 5.0 by great service Stopped at this hotel recently to be able to go to a nearby family party, check in should have been 3pm as it was a sunday, but we were able to check in early 1130am, the staff were all very helpful in this usual the hotel rooms lobby etc were very clean and comfortable. And a great free breakfast and also benefits with free wifi May 26, 2014
Rated 5.0 out of 5.0 by last minute booking We went down to oxford for the day and decided to stay the night, we went to the holiday inn at pear tree but they had no rooms , but one member of staff helped us out by ringing the holidayinn express at kassam stadium and they had one room left, which we took , bareing in mind this was about midday, , we did ask for a certain type of room which we allways ask for in a hotel and it was no problem they met our request,. top marks for that .had a great night there and a great brekki to. A big thank you to the chap at holidayinn at pear tree too. May 16, 2014
Rated 4.0 out of 5.0 by overnight stay Very clean,. Basic. Quite far from city center /shops. Sofa beds very uncomfortable! Good breakfast. April 28, 2014
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