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Rated 4.5 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Always enjoy the Anniston/Oxford Holiday Inn Express I stay there for 3 days every 3 months on business and the staff all know me by name, both when I am there and even when I call to make my reservation. The rooms are always clean and enjoyable. Tuesday evening is Happy Hour with free appetizers and that is always a welcomed treat after my first day of work in the Anniston area. The breakfasts are always filling with a variety of choices. I look forward to staying at the Holiday Inn Express when I am in the Anniston area. October 6, 2015
Rated 5.0 out of 5.0 by Excellent Service. Comfortable. Highly Recommended. Staff was very friendly. Everything worked great. Room was comforable and quiet. Very satisfied with the value received based on what was spent. Thanks! October 5, 2015
Rated 4.0 out of 5.0 by Holiday Inn and Suites review good place to stay. I would recommend this hotel. The breakfast has much to be desired but give me some cereal and I am quite happy with that. October 1, 2015
Rated 5.0 out of 5.0 by Coffee Everything is great at HIE with one exception. Can you guys work on a good cup of coffee? September 14, 2015
Rated 5.0 out of 5.0 by Clean and comfortable. Stopped while on a road trip without a reservation. The staff was very accommodating and the hotel was very comfortable. September 13, 2015
Rated 5.0 out of 5.0 by Excellent Hotel As stated earlier, this is an excellent place to stay. The hotel is clean, and the staff is very friendly and courteous. This is the quality we have come to expect from Holiday Inn Express. The breakfast is a time saver and is also very good food. That is a definite plus for us as we travel. We are long time customers and have stayed in Holiday Inn Express hotels in many different states. September 12, 2015
Rated 4.0 out of 5.0 by Very sufficient seating arrangement Pro(s): Large, spacious room that was clean & had a lovely view over the grounds. Three comfortable chairs including an ottoman (three chairs are very unusual to find in one room but this made the room even more comfortable. Bathroom and the room had adequate lighting with many outlets which was so convenient. Con: We were never able to connect with the internet for the HIExpress because we could not get rid of a neighboring hotel's Homepage. Even though this is a nice hotel, the price for one night was too costly. September 10, 2015
Rated 3.0 out of 5.0 by Housekeeping staff was rude! This is a beautiful facility and the front desk was very nice. The room was beautiful and I am a huge fan of the holiday Inn Express beds. Upon checking in (we had 2 rooms) I noticed that my king suite had no toilet tissue. I borrowed a roll from our other room figuring housekeeping would replace the next day. The next day we were asked how many towels we needed and given a bag to collect our trash. I asked for toilet paper and the lady said she would bring some back which did not happen. The next day which was Sunday we left the room at 9. We told the lady from housekeeping that we would be gone till around 2 and would like our room cleaned. We got back at 2:30 and the room had not been cleaned and again a knock on the door asking how many towels we needed. I told the lady we needed our bathroom completely restocked. She handed us 4 towels and 1 shampoo. She knew we had 4 adults and 2 children in that room because I told her. I finally got toilet paper on the lady night of my 3 night stay. I had to go to the front desk to get a trash bag to clear our trash and shampoo and conditioners for everyone. I had to collects towels as well. We never received any housekeeping at all! The hot tub was awful. The water level was low and the sound was unbearable and the nasty moldy film around the hot tub was disgusting. This was pointed out by numerous guests and nothing was done about it. On a positive note the breakfast staff was so very friendly and the food was delicious. I would stay at this property again because I doubt the housekeeping staff that was assigned to my room will not be there long. September 9, 2015
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