Rated 4.5 out of 5 by 201
Rated 5.0 out of 5.0 by karennrob Great Location
Great location to shopping and restaurants and right off the interstate freeway. Friendly staff and the breakfast offered was the best continental-style I have ever had, Great job! The indoor pool and Jacuzzi were also a plus!
November 23, 2015
Rated 5.0 out of 5.0 by ldd49 Staff, Location, Cleaniness, Breakfast Bar, Courtesy
I stay here fairly often. The location is excellent. The staff members are courteous, helpful, and friendly. Breakfast bar is well stocked and clean. There are no unexpected problems or surprises. I will continue to stay at this HIE.
November 20, 2015
Rated 2.0 out of 5.0 by 7yrsABandDad Needs a Good Cleaning, a Facelift and Customer Service Training
Excluding the reception desk, the staff was inattentive of their guests. This includes the housekeeping staff as well as the staff working the breakfast areas. And although I understand it is the policy of the hotel and not the person that checked me in, I find it very irritating and unprincipled to exclude their Elite guest members of their check-in perks (water, bag of goodies, etc…) because I was using a “free night” voucher. I EARNED that free night, and I EARNED my status with IHG!! Just because I finally have a chance to use it, I should still be treated as a “paying” guest. Now, I did ask if he would please give me a bottle of water and he complied, but really, I need to beg for a bottle of water…?!?!
Secondly, I understand that not all hotels within the IHG chain can be “brand new”, but there is a big difference between old and filthy! The bathroom was rundown and dirty,the room had that superficially cleaned feel and there were LARGE amounts of mold growing on the ice machines. If the outside looks like this (see attached pics), you can just imagine what’s growing on the inside!!When I went to front desk in the morning to report my findings, no one was staffing the desk so I just left!
The hallways and stairwells were dimly lit and uninviting; so much so that my wife said she actually felt uncomfortable going out of the room by herself! We joked that it looked like they had not renovated since the 70s’. That’s totally unacceptable for a hotel associated with IHG in my opinion!
October 14, 2015
Rated 4.0 out of 5.0 by tolui123 Not quite what I expected
I was looking to book a suite for my fiance and I, as we were traveling to meet my parents for the first time and I thought it would be nice to get a little romantic retreat just before.
The King bedroom (non-smoking) kind of smelled musty (like a smokers room) and the hotel stairwells really smelled bad. We got in around 830 PM and were glad to have some time to enjoy the indoor pool. We really only tried out the jacuzzi since the "heated" pool wasn't so heated.
The breakfast was pretty decent and I wish they had waffles haha. For some reason I tend to look forward to those on hotel stays. I wouldn't chance the pancake machine they have since it sees undercooked and doesn't taste that great (stick with the banana... trust me). Overall it was a good experience, but I don't think it was work the amount we paid for to be honest.
October 13, 2015
Rated 5.0 out of 5.0 by Steelheads Excellent Location to Stay
After a long night of traveling this hotel provided us the much needed rest and comfort along with a Pet Friendly environment and friendly staff. The room was very neat, clean and roomy as well. The staff made our stay a friendly and comforting experience.
October 13, 2015
Rated 5.0 out of 5.0 by GK55 Comfortable Stay
Great hotel with great location. Only cons were daily updating of wireless access and cramped elevator entrances on all floors.
October 13, 2015
Rated 5.0 out of 5.0 by Frequent user Always enjoy the Anniston/Oxford Holiday Inn Express
I stay there for 3 days every 3 months on business and the staff all know me by name, both when I am there and even when I call to make my reservation. The rooms are always clean and enjoyable. Tuesday evening is Happy Hour with free appetizers and that is always a welcomed treat after my first day of work in the Anniston area. The breakfasts are always filling with a variety of choices. I look forward to staying at the Holiday Inn Express when I am in the Anniston area.
October 6, 2015
Rated 5.0 out of 5.0 by flick1900 Excellent Service. Comfortable. Highly Recommended.
Staff was very friendly. Everything worked great. Room was comforable and quiet. Very satisfied with the value received based on what was spent.
October 5, 2015