Rated 4.1 out of 5 by 49
Rated 5.0 out of 5.0 by Battery Man Breakfast Staff
The breakfast staff was friendly and courteous. The acted like they loved their jobs and were smiling.
June 25, 2014
Rated 1.0 out of 5.0 by Neal48 Rude help
Date of stay was wrong on stay , receipt showed
Me leaving on Saturday night and staying
Again on Sunday night . I called and asked
The girl if she could correct it so my company
Could tell I was there and she assured me
My job was not her problem .
I stay in hotels two thirds of the year and
Have never been treated like this .
I want be staying here anymore .
June 25, 2014
Rated 4.0 out of 5.0 by GiGi01 Nice Staff
My first room did not have hot water, they were quick in changing my rooms. The pool was closed due to their pump being broken, which was unfortunate since the hotel was full for TCA graduation. Also unfortunate that they will no longer honor the TCA rate. Such a great program for teens to get their lives on track and oil money is more important.
June 24, 2014
Rated 5.0 out of 5.0 by elchinero Staff Helpful
Pleasant staff ; good location; clean ... what's NOT to Like? Desk suggested Mexican food joint ... worth the walk - El Charos (?)
June 18, 2014
Rated 5.0 out of 5.0 by DFWJay Very Relaxing
Our stay at the Holiday Inn Express In Ozona, TX was a perfect relaxation center for a busy weekend full of Graduation activities. Highly recommend.
June 6, 2014
Rated 1.0 out of 5.0 by NewGrams Not for me
Won't be staying at this hotel again. The people above me were going in and out all night and I didn't sleep well.
If you stay here make sure you ask not to be located below the oil rigging employees.
June 5, 2014
Rated 5.0 out of 5.0 by sg1801 Clean facilities
Enjoyed the stay. Great value. Breakfast staff is very attentive and prompt. Comfortable and clean rooms.
June 4, 2014
Rated 4.0 out of 5.0 by Curtis52 Comfortable bed, great service, very friendly staff.
I stay at the Ozona Holiday Inn twice a month, the manager Anna always is very pleasant to talk to and always ask how our stay is going. The breakfast is always very good with plenty of choices. the staff is always very accommodating and ready to help with anything. overall I would not stay any were else.
Thank YOu Holiday Inn, Ozona.
May 22, 2014
Rated 4.0 out of 5.0 by tilder67 Good, dependable location
We have stayed here several times and everything is the quality expected with a Holiday Inn Express.
May 14, 2014
Rated 4.0 out of 5.0 by GuFren Holiday Inn - Ozona TX
This is a very good hotel. The best is you have more than one choice for your pillows. There are two firm and two soft pillows on each bead. If you are like me that sleep with a firm pillow under my head and a soft pillow between my legs, there is no better hotel to stay. However, prices are too high.
May 11, 2014
Rated 3.0 out of 5.0 by Bob124 Staff Service
Staff member needs more training on how to great a rewards club member. Points were not updated. Did poor job over all in greeting rewards club member. I will bypass Ozona on my next trip.
April 7, 2014
Rated 5.0 out of 5.0 by Dorothy61 Great People and great Service
Will defiantly stay here again and highly recommend it to anyone
Staff is very professional, Mona, Annie and all the front desk staff very friendly. The girls in housekeeping, and at the breakfast bar also. Have stayed here several times and always feel very comfortable and everyone makes our stay very pleasant.....couldn't ask for anything better. By the way beds are sooooo comfortable!!!!
March 4, 2014
Rated 4.0 out of 5.0 by Oilfield worker Nice hotel
Nice staff made you feel at home. Will definitely stay there again.
February 19, 2014
Rated 5.0 out of 5.0 by jlugo Friendliest Front Desk Clerk
I would most definitely stay at the Holiday Inn Express again! It just felt like I was in my own home! And the front desk clerk whos name was Mona was so helpful and very nice! The rooms were very nice and very clean and the beds were also very comfy! Best hotel we have stayed at so far;)
January 5, 2014
Rated 5.0 out of 5.0 by Mimu Happy Holidays!
Staff was really good, and were extra personable. Made my Christmas!
December 31, 2013
Rated 5.0 out of 5.0 by JayBee8123 Best Holiday Inn Express visited in last 5 years
This Holiday Inn Express is the best. Called them for reservations while on the road and just gave them my IHG card number and all was set. On my arrival the staff was helpful and courteous. Got a nice treat as a Gold member and a nice surprise in the room itself. I would stay there again anytime and would highly recommend it to all my friends. Thank you.
December 11, 2013
Rated 4.0 out of 5.0 by solymar Great staff but...
The staff here are wonderful and very helpful, however this hotel is not located near any attratctions or events so the price point does not provide a good value for the location.
December 11, 2013
Rated 3.0 out of 5.0 by AZED Value
I feel that the price was outrageous considering there is nothing remarkable about this location. I questioned the staff as to why their prices were so high, the answer was that the oil fields in the area were working again. What about those of us that are retired, or not working in those high paying jobs. There is no reason to add $50.00 to $100.00 to the per-night charge
December 4, 2013
Rated 5.0 out of 5.0 Staff
The staff was so friendly & accommodating. We played bingo. That was fun. We had goodie bags when we checked in and in our room. Waters were provided. We were very impressed.
November 13, 2013
Rated 5.0 out of 5.0 by David454 Will Stay Here Again
Clean, comfortable. Very friendly and attentive staff and management. Excellent breakfast bar. Hot popcorn in the lobby!
September 25, 2013
Rated 5.0 out of 5.0 by Moose55 Nice place with great staff
Very nice front desk, very helpful and clean rooms.
September 23, 2013
Rated 5.0 out of 5.0 The way it should be
I was very please with my overall service and accommodations, The desk clerk was very friendly and gave me an excellent recommendation for a great steak house.
September 19, 2013
Rated 5.0 out of 5.0 by Ramiro25 The service is over excellence
All personal give the extra mile I am so please with the stay in that I will be back soon.....keep this philosophy. I feel in home thank you.
September 5, 2013
Rated 5.0 out of 5.0 by DeniseNewOrleans Start to Finish:The Best
Reservations : Easy with Best Rate
Reception & Check-in : Friendly & Fast
Room : Large, Cool, Quiet, Comfortable, CLEAN
Repast (Breakfast) : Variety of Hot Foods (eggs, sausage, pancakes, biscuits, cinnamon buns), Fresh Fruit/Juices, Yogurt, HB Eggs, Good Coffee, GREAT staff.
Return? You Bet!
September 4, 2013
Rated 4.0 out of 5.0 by DRFoss Stay at Ozona Property
We were extremely surprised and pleased with this hotel property. From the moment I checked in, the staff demonstrated their professionalizm in an extremely friendly manner. When we got to our room, we were very pleased with the cleanliness and overall quality of the room. In the morning, we had breakfast before we hit the road. The food was fresh with a nice selection.
As mentioned, we were so pleased with this experience that on our way home from San Antonio, we looked specifically for a Holiday Inn Express in Roswell New Mexico.
From our point of view, the experience and comparison of these two properties is 180 degrees. We were extremely pleased with the Ozona property, while we were extremely dis-pleased with the Roswell property.
August 30, 2013
Rated 5.0 out of 5.0 by nickiey awesome
Excellent customer service, great place too stay...:-) :-) :-)
August 21, 2013
Rated 5.0 out of 5.0 by PTglobal Well managed
I stayed for one night on 26 July 2013. There was only one person working and she did a great job managing a very busy front desk. She kept her cool and remained polite and helpful juggling a line of people checking in and the phone ringing constantly. Impressive! The power went out for a while due to storms but all remained calm. A very nice staff and I had a pleasant stay.
August 1, 2013
Rated 3.0 out of 5.0 by Husker37 Peculiar Odor in Room
We stopped here on our way back home because of an excellent stay at the Holiday Inn Express in Las Cruces, NM a week earlier. The welcome was okay, but not as I expected. After checking in, we went to our room (106) and notice a faint peculiar odor that we decided to overlook because we were tired and had already started unpacking our overnight bag. We went to dinner and noticed it again when we returned to the room. It was not overwhelming, so we decided to just stay and we eventually stopped noticing it. After some thought later the next morning, we decided not to mention it to the staff at checkout because we leaving and not staying another day. It sort of smell like urine in the entry by the bathroom.
June 30, 2013
Rated 4.0 out of 5.0 by jb8776 excellent service
Jorge was excellent and very helpful. Good people person and lots of energy.
May 20, 2013
Rated 2.0 out of 5.0 by texas76mama Ozona Holiday Inn
We stayed at the Ozona Holiday Inn for 2 nights. The first night was very comfortable.
The second day we left, then came back to the room later that afternoon. Only one of the beds were made ??????? There were no clean towels, the trash had not been taken out. We went to the front desk to complain and they told us we had already been in the room. So basically I was being called a liar. Then she checked the Maid's Log... and said Yes, It was cleaned.
Then I tried emailing the manager. The email address listed on the business card was a failure and the phone number was the front desk.
I would say... Service was lacking.
May 17, 2013