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Rated 4.1 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Very Clean The staff at the Ozona HIE were very friendly and attentive to our needs. Our room was very clean and the air conditioning was much appreciated. We loved that we could adjust the thermostat and the room would cool to the actual temperature we chose. Best HIE, among many, we have stayed at. July 9, 2014
Rated 5.0 out of 5.0 by Overnight stay Overnight stay after 13 hours of driving, staff was warm and friendly, greeted me within seconds of walking in and acknowledged my status as a Platinum member immediately once name was given. Room was perfect, always enjoy the upgrade. Quiet, clean and able to get a perfect night’s sleep. One of the key reasons I always use Holiday Inn / Holiday Inn Express is I always know what to expect when I check in. July 6, 2014
Rated 5.0 out of 5.0 by Great stay, very friendly staff Family and I traveling accross TX stopped in Ozona for the night for rest, and we did get a good night rest and a great morning breakfast before continuing on our journey. We found the cleanliness of the hotel and the friendliness and efficiency of its front desk staff and management very accomodating. We encountered minor problems when we checked in, however, the front desk and its manager on duty resolved the issue promptly and without hesitation. They exceeded our expectations. I recommend this place. July 3, 2014
Rated 5.0 out of 5.0 by Breakfast Staff The breakfast staff was friendly and courteous. The acted like they loved their jobs and were smiling. June 25, 2014
Rated 1.0 out of 5.0 by Rude help Date of stay was wrong on stay , receipt showed Me leaving on Saturday night and staying Again on Sunday night . I called and asked The girl if she could correct it so my company Could tell I was there and she assured me My job was not her problem . I stay in hotels two thirds of the year and Have never been treated like this . I want be staying here anymore . June 25, 2014
Rated 4.0 out of 5.0 by Nice Staff My first room did not have hot water, they were quick in changing my rooms. The pool was closed due to their pump being broken, which was unfortunate since the hotel was full for TCA graduation. Also unfortunate that they will no longer honor the TCA rate. Such a great program for teens to get their lives on track and oil money is more important. June 24, 2014
Rated 5.0 out of 5.0 by Staff Helpful Pleasant staff ; good location; clean ... what's NOT to Like? Desk suggested Mexican food joint ... worth the walk - El Charos (?) June 18, 2014
Rated 5.0 out of 5.0 by Very Relaxing Our stay at the Holiday Inn Express In Ozona, TX was a perfect relaxation center for a busy weekend full of Graduation activities. Highly recommend. June 6, 2014
Rated 1.0 out of 5.0 by Not for me Won't be staying at this hotel again. The people above me were going in and out all night and I didn't sleep well. If you stay here make sure you ask not to be located below the oil rigging employees. June 5, 2014
Rated 5.0 out of 5.0 by Clean facilities Enjoyed the stay. Great value. Breakfast staff is very attentive and prompt. Comfortable and clean rooms. June 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great service, very friendly staff. I stay at the Ozona Holiday Inn twice a month, the manager Anna always is very pleasant to talk to and always ask how our stay is going. The breakfast is always very good with plenty of choices. the staff is always very accommodating and ready to help with anything. overall I would not stay any were else. Thank YOu Holiday Inn, Ozona. May 22, 2014
Rated 4.0 out of 5.0 by Good, dependable location We have stayed here several times and everything is the quality expected with a Holiday Inn Express. May 14, 2014
Rated 4.0 out of 5.0 by Holiday Inn - Ozona TX This is a very good hotel. The best is you have more than one choice for your pillows. There are two firm and two soft pillows on each bead. If you are like me that sleep with a firm pillow under my head and a soft pillow between my legs, there is no better hotel to stay. However, prices are too high. May 11, 2014
Rated 3.0 out of 5.0 by Staff Service Staff member needs more training on how to great a rewards club member. Points were not updated. Did poor job over all in greeting rewards club member. I will bypass Ozona on my next trip. April 7, 2014
Rated 5.0 out of 5.0 by Great People and great Service Will defiantly stay here again and highly recommend it to anyone Staff is very professional, Mona, Annie and all the front desk staff very friendly. The girls in housekeeping, and at the breakfast bar also. Have stayed here several times and always feel very comfortable and everyone makes our stay very pleasant.....couldn't ask for anything better. By the way beds are sooooo comfortable!!!! March 4, 2014
Rated 4.0 out of 5.0 by Nice hotel Nice staff made you feel at home. Will definitely stay there again. February 19, 2014
Rated 5.0 out of 5.0 by Friendliest Front Desk Clerk I would most definitely stay at the Holiday Inn Express again! It just felt like I was in my own home! And the front desk clerk whos name was Mona was so helpful and very nice! The rooms were very nice and very clean and the beds were also very comfy! Best hotel we have stayed at so far;) January 5, 2014
Rated 5.0 out of 5.0 by Happy Holidays! Staff was really good, and were extra personable. Made my Christmas! December 31, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express visited in last 5 years This Holiday Inn Express is the best. Called them for reservations while on the road and just gave them my IHG card number and all was set. On my arrival the staff was helpful and courteous. Got a nice treat as a Gold member and a nice surprise in the room itself. I would stay there again anytime and would highly recommend it to all my friends. Thank you. December 11, 2013
Rated 4.0 out of 5.0 by Great staff but... The staff here are wonderful and very helpful, however this hotel is not located near any attratctions or events so the price point does not provide a good value for the location. December 11, 2013
Rated 3.0 out of 5.0 by Value I feel that the price was outrageous considering there is nothing remarkable about this location. I questioned the staff as to why their prices were so high, the answer was that the oil fields in the area were working again. What about those of us that are retired, or not working in those high paying jobs. There is no reason to add $50.00 to $100.00 to the per-night charge December 4, 2013
Rated 5.0 out of 5.0 Staff The staff was so friendly & accommodating. We played bingo. That was fun. We had goodie bags when we checked in and in our room. Waters were provided. We were very impressed. November 13, 2013
Rated 5.0 out of 5.0 by Will Stay Here Again Clean, comfortable. Very friendly and attentive staff and management. Excellent breakfast bar. Hot popcorn in the lobby! September 25, 2013
Rated 5.0 out of 5.0 by Nice place with great staff Very nice front desk, very helpful and clean rooms. September 23, 2013
Rated 5.0 out of 5.0 The way it should be I was very please with my overall service and accommodations, The desk clerk was very friendly and gave me an excellent recommendation for a great steak house. September 19, 2013
Rated 5.0 out of 5.0 by The service is over excellence All personal give the extra mile I am so please with the stay in that I will be back soon.....keep this philosophy. I feel in home thank you. September 5, 2013
Rated 5.0 out of 5.0 by Start to Finish:The Best Reservations : Easy with Best Rate Reception & Check-in : Friendly & Fast Room : Large, Cool, Quiet, Comfortable, CLEAN Repast (Breakfast) : Variety of Hot Foods (eggs, sausage, pancakes, biscuits, cinnamon buns), Fresh Fruit/Juices, Yogurt, HB Eggs, Good Coffee, GREAT staff. Recommend? Definitely Return? You Bet! September 4, 2013
Rated 4.0 out of 5.0 by Stay at Ozona Property We were extremely surprised and pleased with this hotel property. From the moment I checked in, the staff demonstrated their professionalizm in an extremely friendly manner. When we got to our room, we were very pleased with the cleanliness and overall quality of the room. In the morning, we had breakfast before we hit the road. The food was fresh with a nice selection. As mentioned, we were so pleased with this experience that on our way home from San Antonio, we looked specifically for a Holiday Inn Express in Roswell New Mexico. From our point of view, the experience and comparison of these two properties is 180 degrees. We were extremely pleased with the Ozona property, while we were extremely dis-pleased with the Roswell property. August 30, 2013
Rated 5.0 out of 5.0 by awesome Excellent customer service, great place too stay...:-) :-) :-) August 21, 2013
Rated 5.0 out of 5.0 by Well managed I stayed for one night on 26 July 2013. There was only one person working and she did a great job managing a very busy front desk. She kept her cool and remained polite and helpful juggling a line of people checking in and the phone ringing constantly. Impressive! The power went out for a while due to storms but all remained calm. A very nice staff and I had a pleasant stay. August 1, 2013
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