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Rated 4.8 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Great Location We rented a vehicle and drove to our destinations each day. This is a great location to do this from. We enjoyed San Francisco and surrounding areas during the day and then got to relax at the end of the day in this well run and pleasant hotel. July 27, 2014
Rated 5.0 out of 5.0 by Loved Pacifica! I wasn't sure what to expect...but I loved it. The hotel was clean, the room was nice and the staff was great. The location was fun to walk around! I would definitely recommend it. July 24, 2014
Rated 5.0 out of 5.0 by Pacifica Excellent with great location to view the coast of CA July 22, 2014
Rated 5.0 out of 5.0 Best Customer Service and Location I always stay here for work in the bay area. Its in a very relaxing spot with surf and hiking trails right outside hotel. But its quick to get into the city and other parts of the bay area. Its staff are fantastic and are extremely helpful. July 21, 2014
Rated 3.0 out of 5.0 by Wonderful Ocean View This was our second time to check in here in one month time. The first time was our wedding anniversary. This time was my birthday. We were upgraded to a complimentary ocean view room by Vijay which was nice. We opened our windows the whole time to hear the waves and my daughter loved to watch the birds by the window every morning. The breakfast is great. There's coffee 24 hours a day and some freshly baked cookies until 9pm. The reception hall was very welcoming and cozy and I like the patio where you can hang out while looking at the ocean. It was almost a perfect experience until our check-out time. My husband called the front desk to let them know that we were still packing and may not be able to come down at exactly 11am. With a 1 year old who keeps on following me around, it took more time for me to finally pack everything up. The front desk called while I was on my final packing and I told her we'll be down soon. When I came out from the elevator, RACHEL at the front desk immediately looked at the clock as soon as she saw me and shook her head. I handed to her the card key and she did not smile at all. My husband asked her what's the problem since the last time with Lisa, it was ok. We even saw a couple checking out at 12noon. Rachel answered rudely! Rachel doesn't fit to be in the front desk since she lack customer service! She made our stay a BAD EXPERIENCE! July 21, 2014
Rated 5.0 out of 5.0 by Great staff. Beautiful view, great staff but did not enjoy the food trucks bringing in their shipments so early and loudly. July 21, 2014
Rated 5.0 out of 5.0 by nice location and atmosphere very nice location next to a small beach and walking distance to a larger beach. Walking distance to a grocery store and pharmacy. Nice quaint hotel. Overall nice look. Friendly staff. July 17, 2014
Rated 5.0 out of 5.0 by A GEM IN PACIFICA My wife and I just finished staying a week at the Holiday Inn in Pacifica and had one of the most enjoyable hotel experiences ever. All staff members were extremely attentive. There are two staff that are deserving of special recognition-Rachael at the front desk and Leticia who oversaw the breakfast area. Speaking of breakfast-there were a variety of excellent choices and the cinnamon rolls were unbelievable. The rooms was very clean and warm as was the entire hotel floor. In addition, there is the opportunity to take a short walk to overlook a portion of the beautiful Pacific. In summary, the Holiday Inn at Pacifica is truly a gem that has our highest recommendation! July 17, 2014
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