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Rated 4.8 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by My Stay in Pacifica CA I enjoyed my stay in Pacifica Holiday Inn Express. We loved sitting out on the patio deck, to eat breakfast and watch the surfers trying to catch waves. The breakfast was good, and a variety of food and drinks to choose from. The hotel staff was very friendly. The establishment was very clean. I'll be back again soon. Thanks for making our stay enjoyable. January 22, 2015
Rated 5.0 out of 5.0 by Great view and service The full view room gave a largely unobstructed view of the ocean and rocks to the south. The bed was comfortable and had an abundance of pillows of varying softness. TV was big and had many channels to select. The staff was very friendly and accomodating to our every wishes. My only wish is the hotel could have a recliner available on request for those of us who have difficulty sleeping in a bed due to medical conditions. January 20, 2015
Rated 2.0 out of 5.0 by Billing Problems Stayed many times for business and this I was the last time. Billing mistakes twice. This time, money was placed on hold from my bank when the billing was to be a direct bill to my company. I had to demand that there was a correction made to release money that was not authorized. I would understand once, not twice. BEWARE!!!!!!!!!!!!!!! January 3, 2015
Rated 4.0 out of 5.0 by Christmas visit Overall, the hotel was good for what we needed. Would recommend. If you are planning on having a rental car, get a compact car. Underground parking is very tight. Great hot breakfast! January 1, 2015
Rated 5.0 out of 5.0 by Excellent hotel This is an excellent hotel--well run, clean, in a great location. The staff was friendly and helpful; the breakfast was superb. I would strongly recommend this hotel to others with two caveats: 1. It is a bit pricey. 2. The fitness center is 5 miles off site and requires a separate entrance fee. December 31, 2014
Rated 5.0 out of 5.0 by Holiday Fun This hotel is awesome. I have stayed here repeatedly and when in this area don't even consider another facility.. The front desk staff is efficient, gracious, welcoming, and professional. The dining staff is gracious and welcoming as well as efficient. My only issue is needing to ask the staff for a door stop to use in keeping open the bathroom door. However, it was graciously provided. December 29, 2014
Rated 5.0 out of 5.0 by Relaxing for Work and Play Overall a great stay with the hotel's convenience and services. All staff members were very friendly. I did have a problem with the service of the gal who was working on Thurs morning. I think her name was Rebecca or Rachelle. She was over the top condescending towards one of my work colleagues. She tried to pass this off as a joke but neither her loud laugh nor her comments were genuine. Luckily this was just a brief encounter. Otherwise all the other employees we met were polite and professional. It was nice to be recognized as a Platinum elite member at check-in and given an upgrade. This is place to stay when my trip calls for another SF visit. December 28, 2014
Rated 5.0 out of 5.0 by Quiet and Nice Right next to a beachfront park. People were very nice. We were the only people in the hotel when we checked in. Would have been nice to be upgraded, since the rooms remained empty. We did get what we paid for though. Rained the whole time, though it would be a great place in the summer. Had everything you need. December 27, 2014
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